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    Westin Oaks Houston at the Galleria

    5011 Westheimer Rd., Houston, TX 77056-5602
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    11/06/2017 12/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$251
          US$169
          US$251
          US$169
          US$251
          US$169
          Traveller (138)
          Room & Suite (216)
          Pool & Beach (24)
          Westin Galleria Houston Hotel
          949 reviews
          #121 of 506 hotels in Houston
           
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          819 reviews
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          Sheraton Suites Houston Near The Galleria
          524 reviews
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          Hyatt Regency Houston/Galleria
          543 reviews
          #31 of 506 hotels in Houston
           
          Overview
          • Excellent29%
          • Very good34%
          • Average21%
          • Poor9%
          • Terrible5%
          Travellers talk about
          Free Wifi
          Free Parking
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Pets Allowed
          Wheelchair Access
          Business Centre
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
          Offers from Westin Oaks Houston at the Galleria
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          Westin Galleria Houston Hotel
          949 reviews
          #121 of 506 hotels in Houston
           
          JW Marriott Houston
          819 reviews
          #36 of 506 hotels in Houston
           
          Sheraton Suites Houston Near The Galleria
          524 reviews
          #97 of 506 hotels in Houston
           
          Hyatt Regency Houston/Galleria
          543 reviews
          #31 of 506 hotels in Houston
           
          Rooms
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (723)
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          1 - 5 of 723 reviews

          Reviewed 3 days ago

          I was in Houston on business during the week. Check-in was fast, courteous and easy. My room was clean and despite Houston's notorious humidity, felt fresh and crisp. I did have a problem with my TV but called the front desk and someone was there,...More

          Thank David M
          Response from Duncan S, Guest Relations Manager at Westin Oaks Houston at the Galleria

          We truly appreciate your feedback regarding your recent stay at the Westin Oaks. I am glad that our staff met your expectations and provided the quality of service expected from the Westin and Marriott brands. Sharing parking facilities with one of the 10 largest malls...More

          Hotel's Favourite
          Reviewed 19 February 2017 via mobile

          Although the layout of the hotel is a bit confusing - it's not intuitive to know that the gym is on 1, lobby on 2 and mall entrance on 3 due to a lack of signage inside or immediately outside the elevators - I really...More

          1  Thank CDavid212
          Response from Daisy M, Westin Experience Specialist at Westin Oaks Houston at the Galleria

          Greetings CDavid212, Thank you in taking the time to provide us valuable insight regarding your recent stay at the Westin Oaks Houston. It fills us with joy to know our friendly staff and serene atmosphere awarded us a perfect 5 star rating! I regret to...More

          Reviewed 4 days ago via mobile

          From the valet, to the front desk, to housekeeping, to the gentleman that brought room service the entire staff was courteous and warm. The room was immaculate and the bed was divine. The bathroom was spacious and well designed. I can't wait to come back...More

          Thank jergeo74
          Reviewed 5 days ago

          I expect Westin hotels to have a feeling of luxury but average is all I got. I was given a room next to the elevator. That part was actually not so bad. I did not hear elevator noise. The lighting in the bathroom was terrible--especially...More

          Thank reddytogoDallas_TX
          Response from Daisy M, Westin Experience Specialist at Westin Oaks Houston at the Galleria

          Greetings reddytogoDallas_TX, We sincerely appreciate your candid comments regarding this recent stay at our property. As you have mentioned, we often pride ourselves in providing the modern aesthetics you have come to know of our brand but I do apologize your expectations were not exceeded...More

          Reviewed 3 weeks ago via mobile

          This hotel is showing its age. The a/c is loud and blows in your face. The bathtubs are peeling. The carpet smelled like mold. There are newer properties for much less. Wait for them to remodel before staying here.More

          Thank lynncove
          Response from Daisy M, Westin Experience Specialist at Westin Oaks Houston at the Galleria

          Greetings lynncove, We appreciate your comments on this recent stay at the Westin Oaks Houston. On behalf of our staff, I truly apologize for the multiple inconveniences that tainted a refreshing experience. From the AC noise to the bathtub upkeep, this was certainly not what...More

          Westin Galleria Houston Hotel
          949 reviews
          #121 of 506 hotels in Houston
           
          JW Marriott Houston
          819 reviews
          #36 of 506 hotels in Houston
           
          Sheraton Suites Houston Near The Galleria
          524 reviews
          #97 of 506 hotels in Houston
           
          Hyatt Regency Houston/Galleria
          543 reviews
          #31 of 506 hotels in Houston
           
          About
          Amenities
          • Top amenities
          • Room Service
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Free Parking
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Free Parking
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Things to do
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Bar/Lounge
          Details
          • Price range
          • US$136 - US$314 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #37 Luxury Hotel in Houston
          • #112 Business Hotel in Houston
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 406
          • Reservation Options
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          • Location
          • United States >
          • Texas >
          • Texas Gulf Coast >
          • Houston >
          • Great Uptown
          • Also Known As
          • Westin Oaks Houston At The Galleria Hotel Houston ,
          • Westin Hotel Houston ,
          • Westin Hotel Oaks ,
          • Westin Houston ,
          • Houston Westin
          Add Photo Photos
          Traveller (138)
          Room & Suite (216)
          Pool & Beach (24)
          Dining (23)
          Hotel & Grounds (82)
          Bathroom (18)
          Business Centre & Event Rooms (5)
          Nearby
          Sponsored by:
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          Sheraton Suites Houston Near The Galleria
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          Nearby Restaurants
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          Nearby Attractions
          The Galleria
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          .06 km away
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          Questions & AnswersAsk a question
          Evann724
          What is the kids club?
          3 November 2016|
          Answer Show all 2 answers
          Response from TXHOUNDDOG | Reviewed this property |
          Sorry we have no kids so can't help you there.
          0
          Votes
          396george1967
          is the key card required to access the elevator?
          29 August 2016|
          Answer Show all 4 answers
          Response from MRCBR | Reviewed this property |
          No, you select your floor and there are no buttons once inside the elevator.
          0
          Votes
          Tracy K
          We are booked to stay with you end August. Are there any renovations being done at that time? Also, can you please advise if you can get transport from the hotel to the Space Centre or do we have to hire a car? If so, can you help us with car hire? Thank you.
          25 July 2016|
          Answer Show all 2 answers
          Response from Luis B | Reviewed this property |
          When I have stayed at The Westin in Houston, the concierge has always been helpful to get transportation anywhere around the Greater Houston area. Specially touristic places.
          0
          Votes
          Room Tips
          "Make sure you differentiate between the Westin Oaks and the Westin. Different hotels both at the Galleria."
          Read review
          "Westin - put "closed pool" on your website and info the toll free agents"
          Read review
          "location in galleria mall good for shoppers!!"
          Read review
          "Floor 20 was terribly musty smelling so if you have allergies - ask for a different floor."
          Read review
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