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    Westin Oaks Houston at the Galleria

    5011 Westheimer Rd, Houston, TX 77056-5602
    (713) 960-8100
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    2017-12-24 2017-12-25
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    US$133
    US$119
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    Traveller (151)
    Room & Suite (236)
    Dining (24)
    Overview
    • Excellent28%
    • Very good36%
    • Average21%
    • Poor9%
    • Terrible6%
    Travellers talk about
    Free Internet
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    1 room, 2 adults, 0 children
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    Reviews (780)
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    11 - 15 of 700 reviews

    Reviewed 4 weeks ago

    Very clean basic room. Spacious but somewhat outdated. Apparently under renovation. Great location for who needs to do some shopping and have restaurants at a walking distance from the hotel. Very basic gym and good pool.More

    Thank rene z
    Response from Mark W, General Manager at Westin Oaks Houston at the GalleriaResponded 4 weeks ago

    Greetings Rene; Thanks for the feedback, I was pleased to read that you found your room very clean and that you enjoyed the ease of access to the Galleria Mall. The abundance of world class shopping and the many adjacent resturants are very popular with...More

    Reviewed 4 weeks ago

    There is something to say about an older hotel that was built in the 1970's the rooms are huge and very well maintained. I almost fell over when I found out the hotel was about to go through 28 Million dollar renovation. I thought it...More

    1  Thank Richard J
    Response from Mark W, General Manager at Westin Oaks Houston at the GalleriaResponded 4 weeks ago

    Greetings Richard; the renovation we are undertaking will provide our guests with the best of both worlds! The hotels guestrooms are HUGE in fact they are some of the largest in the Galleria area. (Your right hotels typically don't build guestrooms this large any more)....More

    Reviewed 4 weeks ago

    The hotel is old and over used. the furniture is out dated, rooms are not fresh and clean. however this hotel is under renovation. You will have to put up with construction noise and while I was there water was turned off for the day....More

    1  Thank Fawzia M
    Response from Mark W, General Manager at Westin Oaks Houston at the GalleriaResponded 4 weeks ago

    Greetings Fawzia; I do appreciate you taking the time to share your experiences, I was delighted to read that the service was excellent and that the staff made you feel welcome. We are in the midst of a complete renovation of the hotel, we anticipate...More

    Reviewed 5 November 2017 via mobile

    I stayed here recently while in Houston for the World Series. The hotel is under renovation and they warn you about it when you check in. I arrived shortly after 3pm (“check in” time) and was told my room was not ready and they were...More

    Thank Playa03
    Response from Mark W, General Manager at Westin Oaks Houston at the GalleriaResponded 5 weeks ago

    Greetings; I do apologize for the delays you incurred in receiving a room upon your arrival, the hotel was extremely busy over the World Series and we had lots of early arrivals combined with late departing guests which did result in some delays. I was...More

    Reviewed 5 November 2017

    This would not be a location I would choose again for a couple of reasons. First, our stay involved a disabled person which made it much easier to use valet parking versus the complimentary parking downstairs in the mall. $39 night, really??!! The hotel can...More

    Thank Mammo516
    Response from Mark W, General Manager at Westin Oaks Houston at the GalleriaResponded 5 weeks ago

    Greetings; Thank you for the feedback, I truly do appreciate the detailed insights regarding the ADA room you received. The hotel is in the midst of a complete guestroom renovation which will also see a complete transformation of our ADA rooms. The new rooms will...More

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    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Pool
    • Free Parking
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$136 - US$302 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #38 Luxury Hotel in Houston
    • #112 Business Hotel in Houston
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 406
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Priceline, Expedia, Travelocity, Booking.com, Hotels.com, Hotwire, Orbitz, HotelsforEveryone, getaroom.com, Cancelon, HotelQuickly and TripOnline SA so you can book your Westin Oaks Houston at the Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston >
    • Great Uptown
    • Also Known As
    • Westin Oaks Houston At The Galleria Hotel Houston ,
    • Westin Hotel Houston ,
    • Westin Hotel Oaks ,
    • Westin Houston ,
    • Houston Westin
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    Traveller (151)
    Room & Suite (236)
    Dining (24)
    Pool & Beach (24)
    Hotel & Grounds (97)
    Bathroom (20)
    Business Centre & Event Rooms (6)
    Nearby
    Sponsored by:
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    Royal Sonesta Houston Galleria
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Evann724
    3 November 2016|
    AnswerShow all 2 answers
    Response from TXHOUNDDOG | Reviewed this property |
    Sorry we have no kids so can't help you there.
    0
    Votes
    396george1967
    29 August 2016|
    AnswerShow all 4 answers
    Response from MRCBR | Reviewed this property |
    No, you select your floor and there are no buttons once inside the elevator.
    0
    Votes
    Tracy K
    25 July 2016|
    AnswerShow all 2 answers
    Response from Luis B | Reviewed this property |
    When I have stayed at The Westin in Houston, the concierge has always been helpful to get transportation anywhere around the Greater Houston area. Specially touristic places.
    0
    Votes
    Room Tips
    "Rooms that face Westheimer do offer a much prettier view but are a bit more noisy. The back of the hotel is..."
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    "I don't remember where I was facing, but my room had a great view. Ask for the views when checking in."
    Read review
    "Just ask to be kept away from floors being renovated. The desk person told he was going to put me as high as..."
    Read review
    "Stay away from the elevators"
    Read review
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