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    Westin Oaks Houston at the Galleria

    5011 Westheimer Rd., Houston, TX 77056-5602
    (713) 960-8100
    Hotel website
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    Oct 29 Oct 30
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    US$189
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    Traveller (145)
    Room & Suite (224)
    Pool & Beach (24)
    Overview
    • Excellent29%
    • Very good36%
    • Average21%
    • Poor9%
    • Terrible5%
    Travellers talk about
    Free Internet
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Offers from Westin Oaks Houston at the Galleria
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    Oct 29Oct 30
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      US$189
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    Write a Review
    Reviews (761)
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    251 - 255 of 681 reviews

    Reviewed 29 October 2014 via mobile

    I usually stay in the other Westin Galleria when I come to Houston. The location of both is great, being right in the Galleria shopping now. The parking in this one was a bit more convenient, as it was underground parking adjacent to the hotel....More

    Thank Betsy B
    Response from Jennifer R, Guest Relations Supervisor at Westin Oaks Houston at the GalleriaResponded 1 November 2014

    Dear Betsy_Boze, Thank you for taking the time to review your recent stay at the Westin Oaks. We greatly appreciate your feedback and regret the inconvenience you experienced with the water temperature. We hope you will allow us the opportunity to host you again during...More

    Reviewed 26 October 2014 via mobile

    In reality I would rate The Westin Oaks a 3.5 stars. I have mixed emotions about this hotel. The location is perfect with direct access to the mall. Views are great at night specially from the balcony. There's a lot to do within walking distance...More

    1  Thank shernandezjr
    Response from Jennifer R, Guest Relations Supervisor at Westin Oaks Houston at the GalleriaResponded 1 November 2014

    Dear shernandezjr, We appreciate your review of the Westin Oaks. We welcome all guest feedback as it provides us invaluable insight to the guest’s experience. You may be interested to know that our last renovation was in 2009 and we shall be entering renovations here...More

    Reviewed 25 October 2014

    On checking in, we were asked to go Green for conservation's sake to which we agreed. Following the instructions, we left the notice out before 2 am but received no service the following day, The next day, two servers with cart asked if we needed...More

    Thank texmd
    Response from Jennifer R, Director of Sales at Westin Oaks Houston at the GalleriaResponded 28 October 2014

    Dear Texmd, Thank you for providing us feedback on your recent stay at the Westin Oaks. We apologize for the inconvenience you endured with our Make a Green Choice Program. We strive in providing our guest’s with a relaxing and rejuvenating atmosphere to unwind in...More

    Reviewed 25 October 2014

    I typically choose Westin because it is a higher mean, lower variance experience than comparable hotels, and certainly a step up from the Sheraton. But this hotel both lowers the mean and expands the variance: it is dated, the service is inefficient, and the location...More

    1  Thank alphabetsoup2010
    Response from Jennifer R, Guest Relations Supervisor at Westin Oaks Houston at the GalleriaResponded 28 October 2014

    Dear alphabetsoup2010, We appreciate your candor. We regret that the aesthetics of the hotel caused a negative impact on your stay. You may be interested to know that our last renovation was in 2009 and per Starwood and Westin standards we shall be entering renovations...More

    Reviewed 20 October 2014

    For me the Westin Hotel means great service, luxurious contemporary rooms, super comfortable beds and their wonderful signature White Tea Smell. This Westin hotel is a much smaller, simpler and older version of the previous ones I've stayed at. Not a lot going on but...More

    2  Thank seastar325
    Response from Jennifer R, Guest Relations Supervisor at Westin Oaks Houston at the GalleriaResponded 23 October 2014

    Dear Seastar325, We appreciate your review of the Westin Oaks. We are thrilled that you enjoyed our Heavenly Beds and Signature White Tea scent. You may be interested to know that our last renovation was in 2009 however per Westin and Starwood standards shall be...More

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    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Pool
    • Free Parking
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$130 - US$353 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #36 Luxury Hotel in Houston
    • #112 Business Hotel in Houston
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 406
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Expedia, Travelocity, Priceline, Hotels.com, Booking.com, Orbitz, HotelsforEveryone, Hotwire, getaroom.com, Cancelon, TripOnline SA and HotelQuickly so you can book your Westin Oaks Houston at the Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston >
    • Great Uptown
    • Also Known As
    • Westin Oaks Houston At The Galleria Hotel Houston ,
    • Westin Hotel Houston ,
    • Westin Hotel Oaks ,
    • Westin Houston ,
    • Houston Westin
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    Traveller (145)
    Room & Suite (224)
    Pool & Beach (24)
    Dining (21)
    Hotel & Grounds (98)
    Bathroom (19)
    Business Centre & Event Rooms (8)
    Nearby
    Sponsored by:
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    1.23 km away
     
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    .43 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Evann724
    3 November 2016|
    AnswerShow all 2 answers
    Response from TXHOUNDDOG | Reviewed this property |
    Sorry we have no kids so can't help you there.
    0
    Votes
    396george1967
    29 August 2016|
    AnswerShow all 4 answers
    Response from MRCBR | Reviewed this property |
    No, you select your floor and there are no buttons once inside the elevator.
    0
    Votes
    Tracy K
    25 July 2016|
    AnswerShow all 2 answers
    Response from Luis B | Reviewed this property |
    When I have stayed at The Westin in Houston, the concierge has always been helpful to get transportation anywhere around the Greater Houston area. Specially touristic places.
    0
    Votes
    Room Tips
    "The lobby specialist are always polite and friendly!"
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    "we stayed on the 16th floor room was next to the elevator"
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    "Starwood or Marriott members get free wifi"
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    "I didn't pay extra for the in room treadmill, but it was a nice luxury to have"
    Read review
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