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2018-02-04 2018-02-05
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    Westin Oaks Houston at the Galleria

    5011 Westheimer Rd, Houston, TX 77056-5602
    (713) 960-8100
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    2018-02-04 2018-02-05
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    US$179
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    Traveller (152)
    Room & Suite (235)
    Dining (24)
    Overview
    • Excellent28%
    • Very good37%
    • Average20%
    • Poor9%
    • Terrible6%
    Travellers talk about
    Free Internet
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    Rooms
    Feb 4Feb 5
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (787)
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    291 - 295 of 707 reviews

    Reviewed 22 September 2014

    My biggest gripe is that there was no free Wi-Fi available. In this day and age I feel charging for Wi-Fi is equivalent to charging for a shower curtain. Hotel is elegant and nicely decorated. Does feel upmarket. It's location with direct access to the...More

    2  Thank db2672
    Response from Jennifer R, Guest Relations Supervisor at Westin Oaks Houston at the GalleriaResponded 23 September 2014

    Dear db2672, Thank you for taking the time to review your recent stay at the Westin Oaks. We regret that the charge for WiFi caused a negative impact on your stay. We do provide free WiFi in our lobbies and apologize for not effectively communicating...More

    Reviewed 20 September 2014

    Westin Oaks is attached to the Galleria. I went with a friend for a medical appointment. She booked it through Priceline. The room was lovely and large but the bed was harder than I'm uses to. It was extremely quiet and had a nice view...More

    Thank Mommabearsmith
    Response from Jennifer R, Guest Relations Supervisor at Westin Oaks Houston at the GalleriaResponded 27 September 2014

    Dear Mommabearsmith, We appreciate your review of the Westin Oaks. We are pleased to hear that you enjoyed the room and view from your room. We wish your friend good health so that you both may come back and enjoy another Westin Experience. Be well,...More

    Reviewed 4 September 2014

    Stayed here for the first half of labor day weekend in 2014. The hotel location is key and is great to be so close to galleria mall. The rooms are spacious and the view of outside pool was nice. The view featured Houston skyline too....More

    Thank JeffreyH617
    Response from Jennifer R, Guest Relations Supervisor at Westin Oaks Houston at the GalleriaResponded 23 September 2014

    Dear JeffreyH617, We greatly appreciate your recommendation to stay at the Westin Oaks. We appreciate all guest feedback and it thrills us to hear that you enjoyed your visit. We hope to continue providing you with memorable Westin Experiences during any future travels to the...More

    Reviewed 3 September 2014 via mobile

    Nice beds, nice pillows. The room was pretty, the view was panoramic, I was on the 20 floor, by the elevator, and did not hear any noise. It was very quiet. The staff was kind. It wasn't a stellar experience. When I leave, I won't...More

    Thank Silvrspurs1
    Response from Jennifer R, Guest Relations Supervisor at Westin Oaks Houston at the GalleriaResponded 23 September 2014

    Dear Silvrspurs1, We appreciate your review of the Westin Oaks. We strive in providing our guest’s with a tranquil and serene atmosphere to unwind in and regret that we did not provide you with a memorable Westin Experience. We hope you will allow us the...More

    Reviewed 2 September 2014

    We wanted to take advantage of Westin's "Unwind" program, which promised beer and wine tastings in the hotel bar. Unfortunately, the bar does not provide that program as advertised nor is it even OPEN on weekends! Very odd. In addition, there is coffee in the...More

    1  Thank cpower
    Response from Jennifer R, Guest Relations Supervisor at Westin Oaks Houston at the GalleriaResponded 27 September 2014

    Dear Cpower, Thank you for taking the time to review your recent stay at the Westin Oaks. We regret any inconveniences you endured during your visit. It is disappointing to hear that our Street Level Lobby bar was not open during your visit. We do...More

    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Pool
    • Free Parking
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$141 - US$320 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #38 Luxury Hotel in Houston
    • #112 Business Hotel in Houston
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 406
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Starwood, Booking.com, Priceline, Hotels.com, Travelocity, Orbitz, HotelsforEveryone, Cancelon, getaroom.com, HotelQuickly and TripOnline SA so you can book your Westin Oaks Houston at the Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston >
    • Great Uptown
    • Also Known As
    • Westin Oaks Houston At The Galleria Hotel Houston ,
    • Westin Hotel Houston ,
    • Westin Hotel Oaks ,
    • Westin Houston ,
    • Houston Westin
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    Traveller (152)
    Room & Suite (235)
    Dining (24)
    Pool & Beach (24)
    Hotel & Grounds (100)
    Bathroom (20)
    Business Centre & Event Rooms (6)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Evann724
    3 November 2016|
    AnswerShow all 2 answers
    Response from TXHOUNDDOG | Reviewed this property |
    Sorry we have no kids so can't help you there.
    0
    Votes
    396george1967
    29 August 2016|
    AnswerShow all 4 answers
    Response from MRCBR | Reviewed this property |
    No, you select your floor and there are no buttons once inside the elevator.
    0
    Votes
    Tracy K
    25 July 2016|
    AnswerShow all 2 answers
    Response from Luis B | Reviewed this property |
    When I have stayed at The Westin in Houston, the concierge has always been helpful to get transportation anywhere around the Greater Houston area. Specially touristic places.
    0
    Votes
    Room Tips
    "find out what floors they are renovating and choose something far away"
    Read review
    "Rooms that face Westheimer do offer a much prettier view but are a bit more noisy. The back of the hotel is..."
    Read review
    "I don't remember where I was facing, but my room had a great view. Ask for the views when checking in."
    Read review
    "Just ask to be kept away from floors being renovated. The desk person told he was going to put me as high as..."
    Read review
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