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    Westin Oaks Houston at the Galleria

    5011 Westheimer Rd, Houston, TX 77056-5602
    (713) 960-8100
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    2017-12-03 2017-12-04
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    US$209
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    Traveller (149)
    Room & Suite (231)
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    Overview
    • Excellent28%
    • Very good36%
    • Average21%
    • Poor9%
    • Terrible6%
    Travellers talk about
    Free Internet
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (776)
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    301 - 305 of 696 reviews

    Reviewed 11 July 2014

    Good location for conference, the Roof on 21 floor was a versatile venue. Rooms are nice. Breakfast set up is a little strange in a restaurant accessed from the mall but nice menu (no buffet). The mall is great for shopping and even has it's...More

    Thank oakleyrd
    Response from Jennifer R, Guest Relations Coordinator at Westin Oaks Houston at the GalleriaResponded 15 July 2014

    Dear Oakleyrd, We greatly appreciate you for taking out the time to provide us with valuable feedback. We are glad to hear that you enjoyed aspects of our property such as the meeting rooms and the great views they provide. We also are thrilled you...More

    Reviewed 10 July 2014

    I have never a terrible rating before. I read some of the other negative comments and sad to say but I believe them. First, let me say I stayed here about two months ago and had a negative experience but bc in the past I...More

    2  Thank 123forme
    Response from Kalyn W, Guest Relations Coordinator at Westin Oaks Houston at the GalleriaResponded 25 July 2014

    Dear 123forme, Thank you for taking the time to review your recent stay as well as previous stays at the Westin Oaks. We greatly appreciate your kind comments on the exceptional performance of our bellman and valet service. On the other hand we sincerely regret...More

    Reviewed 9 July 2014 via mobile

    This hotel is a nasty And run down hotel. I got locked in a bathroom and had to have the door kicked In. Not to mention that we have virtually no hot water for any of the 2 days of our stay. I wouldn't stay...More

    3  Thank LukeS97
    Response from Jennifer R, Guest Relations Coordinator at Westin Oaks Houston at the GalleriaResponded 15 July 2014

    Dear LukeS97, Thank you for bringing this occurrence to our attention. We thrive to provide you with an overall satisfying service and it is disappointing to know that we did not fulfill this commitment. We would like to sincerely apologize for all the inconveniences you...More

    Reviewed 8 July 2014

    Great choice f you need to be in or near the Galleria in Houston. It is very well priced, with large, clean rooms, nice well appointed bathrooms and a good security system for the elevators. The staff is OK, not particularly well trained but not...More

    Thank PeterMmetroNY
    Response from Kalyn W, Guest Relations Coordinator at Westin Oaks Houston at the GalleriaResponded 28 July 2014

    Dear PeterMmertoNy, Thank you for your valued feedback and uplifting comments about the Westin Oaks. We are thrilled to hear that you enjoyed aspects of our property such as the room/bathroom standards and renewed elevators made to secure and eliminate disturbances. We strive for personalized...More

    Reviewed 2 July 2014

    I knew going into our two night stay at the Westin Oaks, that it wouldn't be one of the best places to stay in Houston because of the reviews on TripAdvisor. But we decided to stay anyway because of it's location - in the Galleria....More

    2  Thank Amanda M
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    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Pool
    • Free Parking
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$130 - US$300 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #36 Luxury Hotel in Houston
    • #112 Business Hotel in Houston
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 406
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Priceline, Booking.com, Hotels.com, Travelocity, Expedia, Orbitz, Hotwire, getaroom.com, Cheap Tickets, HotelsforEveryone and HotelQuickly so you can book your Westin Oaks Houston at the Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston >
    • Great Uptown
    • Also Known As
    • Westin Oaks Houston At The Galleria Hotel Houston ,
    • Westin Hotel Houston ,
    • Westin Hotel Oaks ,
    • Westin Houston ,
    • Houston Westin
    Add Photo Photos
    Traveller (149)
    Room & Suite (231)
    Pool & Beach (24)
    Dining (21)
    Hotel & Grounds (100)
    Bathroom (21)
    Business Centre & Event Rooms (8)
    Nearby
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    Westin Galleria Houston Hotel
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    Royal Sonesta Houston Galleria
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Evann724
    3 November 2016|
    AnswerShow all 2 answers
    Response from TXHOUNDDOG | Reviewed this property |
    Sorry we have no kids so can't help you there.
    0
    Votes
    396george1967
    29 August 2016|
    AnswerShow all 4 answers
    Response from MRCBR | Reviewed this property |
    No, you select your floor and there are no buttons once inside the elevator.
    0
    Votes
    Tracy K
    25 July 2016|
    AnswerShow all 2 answers
    Response from Luis B | Reviewed this property |
    When I have stayed at The Westin in Houston, the concierge has always been helpful to get transportation anywhere around the Greater Houston area. Specially touristic places.
    0
    Votes
    Room Tips
    "Rooms that face Westheimer do offer a much prettier view but are a bit more noisy. The back of the hotel is..."
    Read review
    "I don't remember where I was facing, but my room had a great view. Ask for the views when checking in."
    Read review
    "Just ask to be kept away from floors being renovated. The desk person told he was going to put me as high as..."
    Read review
    "Stay away from the elevators"
    Read review
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