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All reviewsmall across the streetfront deskhuge lobbygreenspoint mallthe executive loungenice hotelbusiness centerbusiness meetingairport shuttlegreat customer serviceenjoyed my stayshuttle servicevinoshaystarbucksconventioniah
I stayed for 5 nights recently at Hilton Houston North on a work trip and here are my views on that stay.
The hotel is 20 minutes away from the airport in the Greenspoint Business Centre and about 45 minutes to the Texas Medical...More
I stayed here for 1 night. Airport transportation was easy and the man at the check-in counter was extremely nice. He immediately made us feel welcome. The executive lounge wasn't anything to rave about but we did go at around 8pm.
Thank Kristen O
Response from Jennifer W, Manager at Hilton Houston NorthResponded 19 January 2018
Dear Kristen O,
Thank you for your kind feedback regarding your recent stay. We are so pleased that you enjoyed your stay and hope that you will visit us again the next time that you in Houston.
The staff is very helpful and does everything to make sure your stay is comfortable. They work hard to resolve any problems. The location of the hotel is not the best but we felt very safe inside the hotel and the value and quality of...More
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Rooms are clean but in need of an update to the bathrooms. Tubs need replacement. Pool was under renovation. Tv system is horrible; sound becomes unsynced with the picture so watching is difficult. It has been that way since I stayed here about a year...More
Thank Joel K
Response from Jennifer W, Manager at Hilton Houston NorthResponded 1 week ago
Dear Joel K,
Thank you for staying with us on your most recent trip to Houston and providing us with feedback. I apologize that our hotel appearance did not meet your expectations. As we strive to maintain the highest standards, not only in service, but...More
This Hilton needs some major updating and attention. The lobby is nice and very open. However, the restaurant/bar is dirty and reminds me of some hole in the wall mangy bar. As soon as you get on the elevator and notice the gold colored trim...More
Thank Brad R
Response from Lidia T, Manager at Hilton Houston NorthResponded 5 days ago
Good Afternoon Brad,
We like to extend to you our most sincere apologies regarding your recent issues at our hotel. We have a high standard of quality making sure our rooms are to Hilton’s Standards. We greatly value all of our guests, along with their...More
Response from Matthew H | Property representative |
Thank you for choosing to stay at the Hilton Houston North. Our complimentary airport shuttle runs every thirty minutes between the hotel and George Bush Intercontinental Airport. It runs between 5am and 11:30pm. No... More
Thank you for choosing to stay at the Hilton Houston North. Our complimentary airport shuttle runs every thirty minutes between the hotel and George Bush Intercontinental Airport. It runs between 5am and 11:30pm. No reservation is necessary, just be in the lobby a few minutes before it leaves. Shuttles leave on the hour and half hour and take no more than twenty minutes to your departing terminal.