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Quality Suites

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67 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Austin, Texas
Level Contributor
235 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 2 October 2016

We stayed two nights here for business. In the two days, we never found anyone at the front desk and had to always ring the bell for service. Our key worked the first night, but once we got back from our all day meeting, our key no longer worked and we had to find someone to fix that for us.... More 

Helpful?
Thank Jill G
Natalie M, Front Office Manager at Quality Suites, responded to this review

Dear Valued Guest, Thank you for your feedback regarding your recent stay with us. We would like to apologize for the issues you encountered during this time and we would like to let you know that we are taking all necessary measures to fix these problems. We hope that you will come back to give us another chance to prove... More 

Houston, Texas
Level Contributor
5 reviews
Reviewed 30 August 2016 via mobile

We stayed here while helping our daughter move into her dorm at SHSU. We booked a room at the last minute and this was one of the only places left with an availability. We ended up really enjoying our stay here. Front desk was very helpful and friendly. Breakfast buffet was just average, but nice to have a free breakfast.... More 

Helpful?
Thank tks42
Natalie M, Manager at Quality Suites, responded to this review

Dear valued guest, We would like to thank you for your feedback regarding your recent stay with us! Your opinion of us is very important in making our hotel as comfortable as possible. We hope to see you again soon! Don't forget about the Bearkat parents discount we offer to all parents of SHSU students for your next visit! Thanks,... More 

Texas
1 review
Reviewed 24 August 2016

The room was huge, a suite but no door separated the space. The hotel was clean and the service was efficient. The free breakfast is what you've come to expect from this level of hotel. The room's AC was very noisy (a window unit). Otherwise this hotel is close to campus, convenient access and a good value.

Helpful?
Thank jwinder1259
Fort Worth, Texas
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 July 2016 via mobile

We stayed here so our son could tour SHSU and it wasn't terrible but it wasn't amazing either. We saw bugs in the bathroom, walls were patched and never painted, the furniture was old, the walls were dirty and the refrigerator was turned off which we didn't realize until after we put food in it....UGH. However, the breakfast was good,... More 

Helpful?
1 Thank DJCorliss
League City, Texas
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 18 July 2016

Quality Suites proved to be a good value for our needs. The staff is very friendly and helpful, and our check in was swift and efficient. Our room (111) showed a few signs of normal wear and tear, but everything worked properly and the AC was cold like we enjoy it. The only caveat of this room is that it... More 

Helpful?
Thank Patrick N
Natalie M, General Manager at Quality Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!... More 

Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 July 2016

When I got to a Quality Inn I expect a moderately well run hotel and thats what this is. The rooms were modest, tvs smaller then usual, but for the most part clean. The only gripes I have are that the AC was very loud when it cycled off, the shower head was a tetanus shot waiting to happen it... More 

Helpful?
Thank Crystal L
Natalie M, General Manager at Quality Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer... More 

Sedalia
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 July 2016

On my recent trip to the B.P.O.E. national convention, I chose to stop in Huntsville Texas. With it being an hour or so from Houston Texas. The front desk clerk was VERYHelpful. She didn't waste any time in processing me . She was also helpful in recommending a restrain to eat at. Beds were nice. Room quiet. Breakfast was also... More 

Helpful?
Thank William W
Natalie M, Manager at Quality Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!... More 

2 reviews
Reviewed 12 June 2016

The staff was awesome, the room as clean, everyone was friendly and professional! Will chose this hotel again when visiting Huntsville. Room had microwave, kitchen/sink. The bed was extremely comfortable. A must stay and price was great!

Helpful?
Thank Paula S
Natalie M, Manager at Quality Suites, responded to this review

Dear Valued Guest, We are pleased to hear you had such a great experience during your stay at our Hotel. We look forward to you booking rooms with us again in the near future. I will share your encouraging feedback with the staff which will in turn motivate them to continue doing what they are doing. Can't wait to see... More 

Florida
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 April 2016 via mobile

We stayed here last night had a great accessible room...205. Clean, well appointed and enough towels. Breakfast was great all the standard fare plus waffles, scrambled eggs, bacon, and biscuits & sausage gravy. Coffee was good. Staff was friendly. Only reason I am not giving a 5 is that the accessible room has hand held shower with very little pressure.... More 

Helpful?
Thank FloridaArnie
Natalie M, Manager at Quality Suites, responded to this review

Dear Valued Guest, We are very thrilled to hear that we could accommodate you and your husband with such an amazing stay. We also hope it's enough for you to become a loyal Choice Privilege Member. On the other hand I do appreciate the much needed feedback about the shower and I will do a follow up on it since... More 

Jacksonville, Texas
Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 12 April 2016 via mobile

My daughter recently stayed here with her golf team during Regionals. The school had reserved 1 Q (4 golfers) and 1 K (1 coach). They were given 2 K at check in and said nothing else was available. 4 teenage girls in 1 King? Not comfortable. At. All. The hotel also refused to give them 1 towel each and said... More 

Helpful?
Thank txmom95
Natalie M, Manager at Quality Suites, responded to this review

I do apologize for any misunderstanding's there may have been on your recent stay. I do appreciate your feedback so now it is brought to my attention because my front desk clerks don't have the authority to switch rooms from qq to k unless there's an overbooking and those are to go through management. I am unaware of this so... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Breakfast Available
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Comfort Suites® is conveniently located just two miles from Sam Houston State University. This Huntsville, TX hotel is minutes from Huntsville State Park, the Walker County Fair, the Sam Houston Memorial Museum, the Texas Prison Museum and the Huntsville Municipal Airport. ... more   less 

Additional Information about Quality Suites

Address: 631 I 45 S, Huntsville, TX 77340 (Formerly Comfort Suites)
Region: United States > Texas > Huntsville
Price Range: $106 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites 2.5*
Number of rooms: 69
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Also Known As:
Comfort Hotel Huntsville
Huntsville Comfort Suites
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Questions & Answers

Questions? Get answers from Quality Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great room for a good price.”
 of 5 bubbles crystall321, 16 Jul 2016 | Read review
“3rd floor, room 301 awesome, near elevator”
 of 5 bubbles H5963ISpaulas, 12 Jun 2016 | Read review
“We had a suite I think, and it was really nice to have the little extra room.”
 of 5 bubbles jennbellah78, 7 Apr 2016 | Read review
“I had no issues”
 of 5 bubbles KennyZ_13, 19 Oct 2015 | Read review
“If highway noise bothers you, ask for a room on the backside.”
 of 5 bubbles revdrmike, 2 Sep 2014 | Read review
5 of 5
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