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Hilton Garden Inn Las Colinas

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Traveller (49)
Room & Suite (31)
Dining (5)
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Overview
  • Excellent56%
  • Very good28%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“las colinas”(47 reviews)
“great hotel”(36 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Las Colinas
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Las Colinas
Special Offer: Double Points, Every Stay
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Reviews (574)
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307
164
58
24
17
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All reviewslas colinasgreat hotelrestaurant staffrestaurants and shoppingvery nice staybusiness hoteli highly recommend this hotelbusiness traveleasy accessbeds were comfortablehome away from homeconvenient locationbreakfast buffetgreat customer servicefront desk staffdallas areadfw airport
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11 - 15 of 570 reviews
Reviewed 18 March 2018 via mobile

My 2nd stay here. First time in 2017. Several renovations from last year to this. The rooms were updated, modernized. Staff helpful and friendly. Decent lobby bar/restaurant. Only concern was the temp control in the room. Either too warm or too cold. The unit itself...More

Thank AmyBeck49
Reviewed 15 March 2018 via mobile

Am a diamond Hilton member and am travelling round various parts of DFW. Arrived in having already tried to check in and get a digital key. Which failed. I was told so and then it took some long time to get me an appropriate room....More

Thank Mark D
Response from Desiree L, Manager at Hilton Garden Inn Las ColinasResponded 17 March 2018

Mark, Thank you for taking the time to share your experience about your recent stay at our hotel. We regret that we did not provide you with the quality of service you deserve. We are constantly working to improve our hotel and your comments will...More

Reviewed 13 March 2018

Overall it was a good experience and I will probably stay at this property again since it is close to Microsoft office. The only thing I would say is that bed needs to be made better along with bathroom products needs to be replenished correctly.More

Review collected in partnership with Hilton Garden Inn
Thank singhleisure
Response from Desiree L, Manager at Hilton Garden Inn Las ColinasResponded 15 March 2018

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. We will share this feedback with our team so that we can continually improve our guest experience. Please contact me direct at the...More

Reviewed 10 March 2018

Stayed here on Business. This is an older hotel that needs updating. Musty smell, Not very clean, stains on walls, just average customer service. Breakfast is way overpriced. There are better places to stay in the area.More

Thank Ashtonariel
Response from Calvin P, On behalf of management at Hilton Garden Inn Las ColinasResponded 14 March 2018

Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. We will take your comments under consideration as we continually work to...More

Reviewed 9 March 2018 via mobile

Musty from obvious flooding; washing machine flooded, too. Employees obviously don’t adhere to the customer is always right philosophy. My husband and I both felt like we were being scolded. Good food and drinks, just expensive.

Thank kduncan3
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Heated pool
Details
Price range
US$99 - US$328 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Irving
#8 Family Hotel in Irving
#11 Business Hotel in Irving
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$328 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Irving
#8 Family Hotel in Irving
#11 Business Hotel in Irving
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (49)
Room & Suite (31)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (31)
Questions & Answers
Ask a question
fretmeister2017
11 January 2017|
Answer
Response from Desiree L | Property representative |
Unfortunately we do not have an airport shuttle. Our shuttle does a 5-mile radius, and the airport is closer to 10 miles from us. I do know that a taxi will range from $25-35, but Lyft/Uber will be about half of that.
-1
Votes
machdan
2 September 2015|
Answer
Response from Sheila W | Reviewed this property |
I did'nt watch a lot of TV so I really cannot help with this question.....
0
Votes
Room Tips
"Choose a different hotel!"
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"I was in Room 122. Love the ease of 1st accessibility."
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"Higher floors have a good view."
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"Be careful for bugs"
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