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Hilton Garden Inn Las Colinas

559 reviews
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Traveller (49)
Room & Suite (25)
Dining (7)
Overview
  • Excellent55%
  • Very good29%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“las colinas”(46 reviews)
“great hotel”(32 reviews)
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Las Colinas
Special Offer: Double Points, Every Stay
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Rooms
Mar. 4Mar. 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (559)Write a Review
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All reviewslas colinasrestaurant staffgreat hotelgreat staybusiness triprestaurants and shoppingbusiness hoteli highly recommend this hoteleasy accessbeds were comfortablebreakfast buffethome away from homeconvenient locationfront desk staffdallas areadfw airportshuttle service
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61 - 65 of 555 reviews
Reviewed 21 April 2017

This hotel is under total reconstruction. I was not informed about this prior to my arrival or when I booked the hotel. Noisy, safety issues, food quality was poor, yet the staff was pleasant and professional under the circumstances. Not a good choice of hotels.More

Review collected in partnership with Hilton Garden Inn
Thank 559joyw
Response from Desiree L, Manager at Hilton Garden Inn Las ColinasResponded 23 May 2017

I am very sorry to hear you were not satisfied with your stay and would like to personally apologize. We have put a notification on our website and all confirmation emails, that way we can notify our guests of our renovations. Although we try to...More

Reviewed 5 April 2017

Enjoyed this hotel a great deal , will be back. Hopefully next time will be with family on a vacation instead of for work. The location is great. Didn't have to go far for food, nail salon, grocery store, Target, etc.

Review collected in partnership with Hilton Garden Inn
Thank Charelette S
Management response:Responded 7 April 2017

Thank you for sharing your stay experience with us on Trip Advisor! We're glad you enjoyed our comfortable accommodations. Thank you for taking the time to review our staff and property. Have a wonderful week!

Reviewed 27 March 2017

We stayed at the Hilton Garden Inn Las Colinas for a family trip. It was a great location that did not involve having to be in the crazy Dallas traffic. We chose it because it was near family, but was extremely pleased with the location...More

Review collected in partnership with Hilton Garden Inn
Thank Karin L
Management response:Responded 28 March 2017

Your satisfaction is very important to us and we appreciate your feedback! I would like to personally thank you for your very kind comments. Memuna, and our entire team here at the hotel have an amazing passion to serve our guests. We will be sharing...More

Reviewed 7 March 2017

We didn't check in until 1AM after driving from the ballpark in Frisco. We sat through a long college baseball game in the rain and were soggy and tired. Check-in was quick and we made it to our room. The room temperature was cool so...More

Thank Jim B
Management response:Responded 11 March 2017

Your satisfaction is very important to us and we appreciate your feedback! You can be sure we have addressed the thermostat issue with our housekeeping department. We are happy to hear everything else was good for you during your stay! We will be sharing your...More

Reviewed 4 March 2017

The place is a bit pricey, but first class hotel. My friend and I split a suite for 2 nights for a conference. The sleeper on the couch was broken and I reported it to the front desk the next day. The man at the...More

1  Thank Randy M
Management response:Responded 11 March 2017

Your satisfaction is very important to us and we appreciate your feedback! I would like to personally thank you for your very kind feedback! Our entire team does an amazing job here at the hotel for each and every guest! We will be sharing your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free Internet
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Heated pool
Details
Price range
US$99 - US$336 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Irving
#8 Family Hotel in Irving
#11 Business Hotel in Irving
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$336 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Irving
#8 Family Hotel in Irving
#11 Business Hotel in Irving
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (49)
Room & Suite (25)
Dining (7)
Pool & Beach (1)
Business Centre & Event Rooms (44)
Questions & Answers
Ask a question
fretmeister2017
11 January 2017|
Answer
Response from Desiree L | Property representative |
Unfortunately we do not have an airport shuttle. Our shuttle does a 5-mile radius, and the airport is closer to 10 miles from us. I do know that a taxi will range from $25-35, but Lyft/Uber will be about half of that.
-1
Votes
machdan
2 September 2015|
Answer
Response from Sheila W | Reviewed this property |
I did'nt watch a lot of TV so I really cannot help with this question.....
0
Votes
Room Tips
"I was in Room 122. Love the ease of 1st accessibility."
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"Higher floors have a good view."
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"Be careful for bugs"
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"2nd floor and higher are finished with renovations"
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