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Hilton Garden Inn Las Colinas

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#12 of 77 Hotels in Irving
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Hilton Garden Inn Las Colinas
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496 Reviews from our TripAdvisor Community

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Showing 493: English reviews
Chicago, Illinois
Reviewed 28 August 2016

I really like the Hilton Inn because it is close to work and also surrounding amenities, like restaurants and the Target/Grocery Store. The facilities never disappoint and are perfect for a business traveler looking for a place that fits the criteria listed above.

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Helpful?
Thank MMG781
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review

Thank you for your feedback and review! I am glad to hear you enjoyed your stay with us, and we look forward to welcoming you back. We appreciate your business!

Aubrey, Texas
Reviewed 26 August 2016

Comfortable clean rooms. Perfect location for my purposes across he street fro Baylor Surgical Hospital.. One minor problem ac filter needed to be changes. Good comfortable mattress and pillows. Will definitely stay there again.

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Helpful?
Thank Fred F
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review

Fred, we appreciate your feedback and I will make sure to have maintenance go through and check the A/C filters for our future guests. We can't wait to welcome you back!

Langley, United States
Reviewed 22 August 2016

This hotel is becoming very crowded; the bed sheets do not appear to be getting changed (wrinkled with hairs) and the mattresses are getting old and saggy. One night I had no hot water. Not good for $184/night before taxes (over $200 after taxes)

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Thank George S
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review

George, We appreciate your feedback! I want apologize for your bed sheets being wrinkled and have hair in them, the mattress sagging and no hot water. I will pass on your feedback to our team, and address these issues. It is not normal for our bed sheets to have hair in them or not be changed out. Our team works...

Shreveport, Louisiana
Reviewed 16 August 2016

Hotel front desk was very friendly. Rooms could use a little updating. Seemed a little outdated, but they were nice and clean. Bathroom was average. Air conditioner did not keep room cool enough for my family (but we do keep it pretty cool in our house) Things got kinda warm for us during the night. We ordered room service while...

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Helpful?
Thank Kristal F
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review

Kristal, Thank you for your kind words and feedback! Our team takes pride in their work and in this hotel, regardless of the age. We are preparing to undergo guest room renovations. We are very excited to the new and updated look, as are a lot of our guests! I am glad to hear you enjoyed your stay, and we...

Alphen aan den Rijn, The Netherlands
Reviewed 15 August 2016 via mobile

Short stay for two nights. Old hotel with older rooms. Have stayed in better Hilton hotels over the globe. Breakfast okay and service in the bar/restaurant was not friendly. Reception staff very friendly and helpful. Hotel is in quiet area so enough possibility to take your rest or when swimming outside in the pool.

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Helpful?
Thank Igor V
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review

Igor, Thank you for taking the time to share your experience. I want to let you know, we are preparing for our guest room renovations in the next few months. Everything will be updated and remodeled. So, I hope you come back and let us know what you think of our new look!

Miami, United States
Reviewed 8 August 2016

The Staff at this hotel was very polite and made you feel at home. They seem to understand what a Business person needs and wants. Breakfast was very good and quick. Don't think my coffee cup was below half before it was being topped off! We arrived Very late (12:45 AM) due to flight delays and the staff still welcomed...

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Thank Ted B
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review

Ted, thank you so much for your kind review! Our entire team works really hard to ensure our guest's needs are anticipated and taken care of. I am glad to hear they did just that for you! We look forward to seeing you again.

Columbia, Missouri
Reviewed 5 August 2016

Hotel is nice and staff is very accommodating. This stay left me a little dissatisfied due to getting stuck with a smoking room after flight delays cause us to arrive late. The staff did everything in their power to compensate but when smoking rooms are all that are left there is only so much one can do.

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Thank 6,742,016
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review

I would like to personally apologize that you got stuck in one of our smoking rooms. We are about to undergo room renovations, and we will be getting rid of those smoking rooms. I know that was probably the last thing you wanted to deal with, especially after traveling all day! We appreciate your business and we hope to see...

Fort Hood, Texas
Reviewed 3 August 2016

Great hotel, clean, Cesar salad is wonderful (wish meat could be added) great staff and nice ambience. I was staying there for a golf tournament in the Dallas area that weekend. There were quite a bit of teenagers there who was involved in a basketball tournament according to staff. So, some running and horseplay did exist in the lobby, restaurant...

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Thank doviedd
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review

Thank you for taking the time to share your thoughts with us. I am glad you enjoyed our restaurant and staff. I would like to apologize for the teenagers running/horseplaying, we try to monitor it and make sure they aren't disturbing other guests. On behave of my team, we want to thank you for your business and we look forward...

Norman, Oklahoma
Reviewed 25 July 2016

This is definitely a good Hilton Garden Inn. The room was exactly as you'd expect from a Garden Inn. A lot of attention to detail is evident in this property. My room was clean, comfortable and I got a great night of rest before an earlier flight out of DFW.

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Helpful?
Thank Ben H
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review

Thank you for your kind review! We do have a great team who takes pride in their job and this hotel. I am glad to hear you enjoyed your stay and we are excited to welcome you back anytime!

Fredericksburg, Virginia
Reviewed 24 July 2016

Clean and tidy hotel, friendly staff and very close to many shopping and restaurant choices, as well as the DFW airport. Conveniently placed, also very near to downtown areas. It's not the fanciest or most up to date hotel, however it felt safe and clean and placed me near my work and airport which was what I needed.

Review collected in partnership with Hilton Garden Inn
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Thank Gabriella W
Desiree L, Manager at Hilton Garden Inn Las Colinas, responded to this review

Gabriella, I am glad you enjoyed your stay with us! We do have a wonderful area full of shopping, restaurants and entertainment. In the next few months we will be doing some renovations to update/improve our hotel, we are all very excited to see the final outcome! You will have to let us know what you think once they are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
Official Description (provided by the hotel)
The Hilton Garden Inn Las Colinas hotel is convenient to DFW International Airport and many local attractions. You’ll be within walking distance of shopping , restaurants, and major employers. Ride our courtesy shuttle anywhere within a 5-mile radius. Enjoy a refreshing drink in our Pavilion Lounge, a relaxing swim in our pool, or a delicious meal at The Great American Grill. If work beckons, enjoy complimentary Wi-Fi and remote printing, or make use of our business center and meeting rooms. ... more   less 

Additional Information about Hilton Garden Inn Las Colinas

Address: 7516 Las Colinas Blvd, Irving, TX 75063
Region: United States > Texas > Irving
Price Range: $126 - $510 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Las Colinas 3*
Number of rooms: 173
Reservation Options:
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Also Known As:
Hilton Garden Inn Las Colinas Hotel Irving
Hilton Garden Inn Irving
Hilton Irving
Las Colinas Hilton Garden Inn
Irving Hilton Garden Inn
Hotel Style:
#6 Romantic Hotel in Irving
#8 Family Hotel in Irving
#11 Business Hotel in Irving
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Las Colinas staff and other travellers.
2 questions
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Questions? Get answers from Hilton Garden Inn Las Colinas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Shopping mall nearby”
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 of 5 bubbles pacoa2013, 30 Jan 2017 | Read review
“Will stay again sure”
 of 5 bubbles SumitSeng, 16 Jan 2017 | Read review
“ask for a room in the teens, away from the stairways and elevators for enhanced quiet”
 of 5 bubbles 925gingerb, 8 Jan 2017 | Read review
“Room 102 1st floor with separate exit, no noise, easy access to lobby”
 of 5 bubbles Selin11201, 24 Oct 2016 | Read review
5 of 5