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All reviewsthe club loungedfw airportfront deskusb plugsspg memberomelet barevery half hourlobby barshuttle servicerestaurant staffcorner roombit datednice hotelstaff was friendly and helpfulmini fridgewould stay here againcheck in was a breeze
Stayed for one night. Got a great corner room with big windows (532) wrapping around so I could see the planes come and go. The room was impeccable, clean and in mint condition. However I was surprised to see there was no fridge or microwave....More
Ok, I stood here for about 4 hours. First I was disappointed in the shuttle service, they took about 1 hour to pick me up from the airport. I was traveling with my toddler and we were tired from a long trip from Mexico to...More
Response from timcartwright2017, Front Office Manager at Sheraton DFW Airport HotelResponded April 9, 2018
I'm very sorry to hear of your experience with our hotel. If you would like to discuss further, please give me a call at the hotel, 972-929-8400.
Extremely quiet for an airport hotel. I could see jets close but did not hear a sound.
I had a fantastic stay. Love the beds. Room was perfect, internet was fast, huge TV.
Platinum status was recognized at check-in and I was given a 4...More
Nice staff. Basic rooms. Lively bar st night. Breakfast gets about 7/10. Need more fresh stuff on the buffet. Close to the airport. No restaurants or walking places nearby. I took a cab for about 10 minutes and ended up in a small area with...More
Response from timcartwright2017, Guest Relations Manager at Sheraton DFW Airport HotelResponded March 28, 2018
Thank you for you’re feedback! I’m sorry to hear of your breakfast experience. I’ve shared your comments with our F&B team as a teachable moment of the importance of keeping our buffet at 100% perfection for each guest.
This place is well kept up for an older hotel. I was staying for a conference and they did a good job hosting a large group for our company. It was very busy during my stay. The room were nice and the beds comfy.
1 Thank Paul C
Response from timcartwright2017, Front Office Manager at Sheraton DFW Airport HotelResponded March 21, 2018
Thank you so much for your feed back!!! We look forward to your next visit to the area!!!
Yes! There is a shuttle operated by the city of Grapevine that picks up from our hotel in afternoons and evenings and goes round trip. Only $5! Stops at Grapevine Mills and Main Street. Contact hotel directly for more... More
Yes! There is a shuttle operated by the city of Grapevine that picks up from our hotel in afternoons and evenings and goes round trip. Only $5! Stops at Grapevine Mills and Main Street. Contact hotel directly for more details or google the Grapevine Shuttle.