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Sheraton DFW Airport Hotel

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#21 of 78 Hotels in Irving
Certificate of Excellence
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Sheraton DFW Airport Hotel
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183 Reviews from our TripAdvisor Community

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Showing 174: English reviews
new orleans
Level Contributor
167 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 11 May 2015

Stayed here for a small convention for 3 nights and was well pleased with everything. Saw a lot of airport commuters everyday using the hotel's shuttle service also. Rooms were spacious and clean. They did a major upgrade on the entire hotel and although the outside design is a bit dated the inside of the hotel is very nice. The... More 

Helpful?
Thank walker-roamer
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Hello Walker-Roamer, We appreciate your post on TripAdvisor and your shout out for Joyce! We love to surprise our guests who may not be expecting more than an average airport hotel stay. Glad you enjoyed our renovation, unique food and beverage offerings and friendly team! We hope to see you again should your travels return you to the DFW area.... More 

Chicago, Illinois
Level Contributor
55 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 10 May 2015

I'd heard good things about the shuttle service at the Sheraton DFW and chose it mainly because of that and because Sheraton is generally a reliable brand. As it happened, not only the shuttle but the rooms and service exceeded expectations. First, the shuttle. It runs every half hour. The driver, Reggie, was extremely pleasant and helpful with all his... More 

Helpful?
Thank Annagins
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Greetings Annagins, Thank you for staying at our DFW Airport Hotel and I appreciate you taking time to share your experience. Be assured I've passed along your kudos to Reggie and Steve, along with an additional token of appreciation in your name. We have a great team eager to provide our guests with a comfortable stay. We hope to see... More 

Chicago, Illinois
Level Contributor
134 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 261 helpful votes
Reviewed 6 May 2015

Close to DFW Airport and the Rental Car Return, this hotel has clean rooms and comfortable beds. Shuttle back to the airport was on-time and quick. Check in was also quick. Plenty of parking in the hotel lot for your rental car. I would stay here again.

Helpful?
Thank J W
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Greetings J.W., Thank you for choosing to stay at our hotel during your recent overnight at DFW Airport. Not being a "typical airport hotel" is actually part of our vision and mission statement. Thanks for the feedback and glad you enjoyed the convenience and comfort of our hotel. We hope to see you again soon. Warm Regards, Jason Tyson General... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 May 2015

The customer service in this hotel was spectacular. The rooms are spacious, clean and well kept. My sisters and I really enjoyed our stay and the great service from the entire staff. We were very impressed!

Helpful?
Thank Valerie S
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Greetings Valerie S, Thank you for the nice post and be assured I've shared your kudos with our entire team. Happy travels and let us know if we can ever be of service. Warm Regards, Jason Tyson General Manager More 

Piscataway, New Jersey, United States
Level Contributor
50 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 29 April 2015

Stayed here a few days ago on business and I was quite impressed. Check in/check out was fast and friendly. The fitness room was well laid out with most of the equipment you could ask for and the pool /pool area was clean. Property was spotless, room clean and modern looking and wifi was fast enough to send large files... More 

Helpful?
Thank Babajide O
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Good Day Babajido, Thank you for staying at our DFW Airport hotel and for sharing your experience. Our goal is to provide all of our guests a comfortable and defect free stay. We look forward to seeing you again should your travels bring you to the Dallas area. Warm Regards, Jason Tyson General Manager More 

san diego
2 reviews
Reviewed 22 April 2015

They did a really good job with the renovation. I love the new look! The lobby bar feels very cozy. The staff is amazing; they were friendly and remembered me each time they saw me during my stay. I would recommend this hotel to everyone.

Helpful?
Thank offlinegirl
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Udvozlet Eszter! Thank you for the nice post. We're happy to learn how much you enjoy our newly renovated DFW Airport hotel! Our staff looks forward to you returning soon. Szeretettel, Jason Tyson General Manager More 

Radstock, United Kingdom
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 9 April 2015

We didn't actually stay at this hotel (it was full) we came here for the Texas Steel Guitar Jamboree. The hotel was very nice and all the staff lovely .Especially Rosa, Robynn and Chris in the restaurant. As we didn't stay here I cannot comment on the bedrooms or bathrooms. But a friend who was also attending the Jamboree and... More 

Helpful?
Thank Chapmans77
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Good Day Chapmans 77, Thank you for the nice note on TripAdvisor, and for sharing praise for many of our team members. They've received a special token of appreciation in your name. We very much enjoy hosting the Texas Steel Guitar Associations annual event and the sights and sounds are a certainly a treat for us. We invite you to... More 

Rogers, Arkansas
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 7 April 2015

We stayed 1 night at this hotel on our way to Las Vegas out of DFW airport. The room was so nice and comfortable, I felt like I was at a 5 star hotel. I didn't realize but you can leave your car there during your trip and the shuttle will take you to the airport and pick you back... More 

Helpful?
Thank SpanishGal77
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Greetings Spanishgal77, Thank you for selecting our DFW Airport Hotel during for your lodging and park and fly needs. We're delighted to learn you enjoyed our hotel and thank you for the kudos for our team. We look forward to being your launching off pad again soon. Warm Regards, Jason Tyson General Manager More 

Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 April 2015

Very comfortable for a quick overnight before catching an early morning flight. Airport shuttle pick up/drop off is convenient. The DFW concierge arrival desk was very helpful to call the hotel and request a shuttle, however the hotel staff did not specify a pick up time, so we had to wait about half an hour (not ideal after 16+ hour... More 

Helpful?
Thank JSBaron
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Good Day JSBaron, Thank you for selecting our Sheraton DFW Airport Hotel during your recent layover. I'm pleased to report that since your stay with us in February, we now offer 75 channels of high definition television. We hope to host a future visit should your travels return you to the Dallas area. Warm Regards, Jason Tyson General Manager More 

Tulsa, Oklahoma
Level Contributor
118 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 30 March 2015

Very nice hotel. Conveniently located near DFW airport. In fact, I was surprised when I opened the drapes in the morning just in time to see a huge jet fly right by our window. I was amazed at how quiet the rooms were -- you could not hear the noise from the airplanes At ALL. The rooms were very clean... More 

Helpful?
Thank Mary M
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Good Day MaryM, Thank you for staying at our Dallas Fort Worth Airport Hotel. And we appreciate you taking time to share your experience with the travel community. Wishing you fun and comfortable travels. Warm Regards, Jason Tyson General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The Sheraton DFW Airport recently completed a $6m renovation of all guestrooms and public areas. We offer FREE guestroom WIFI access and FREE shuttle to DFW Airport. Conveniently located to many offices and corporate HQ in the Irving, Las Colinas, Grapevine, Addison/Galleria and Southlake/Westlake areas. ... more   less 

Additional Information about Sheraton DFW Airport Hotel

Address: 4440 W. John Carpenter Freeway, Irving, TX 75063
Region: United States > Texas > Irving
Price Range: $116 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton DFW Airport Hotel 3.5*
Number of rooms: 302
Reservation Options:
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Also Known As:
Sheraton Hotel Irving
Sheraton Grand Hotel Irving Texas
Sheraton Grand Hotel Dfw Airport
Sheraton Irving
Irving Sheraton
Hotel Style:
#18 Romantic Hotel in Irving
#24 Family Hotel in Irving
#25 Business Hotel in Irving
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton DFW Airport Hotel staff and other travellers.
3 questions
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Questions? Get answers from Sheraton DFW Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“SPG membership helps get a better room”
 of 5 bubbles Thor2004, 26 Nov 2016 | Read review
“Rooms not on the runway side of hotel are quieter”
 of 5 bubbles SedonaBob55, 4 Nov 2016 | Read review
“Fast elevators”
 of 5 bubbles ronprier, 27 Oct 2016 | Read review
“Understand from others that rooms on south side are a bit quieter.”
 of 5 bubbles LLG48, 2 Oct 2016 | Read review
“Ask for odd number room, that's the side not facing DFW landing strip”
 of 5 bubbles tomo38, 22 Sep 2016 | Read review
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