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Sheraton DFW Airport Hotel

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#20 of 77 Hotels in Irving
Certificate of Excellence
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1 room 2 adults 0 children
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Sheraton DFW Airport Hotel
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211 Reviews from our TripAdvisor Community

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Showing 202: English reviews
Reviewed 30 January 2017

My stay here was wonderful. The food in the restaurant was amazing, the brisket tacos especially! They have a pretty good selection of local beers. My only complaints, and I know that it is out the hotel's hands, is the noise that could arise outside my window and door was little straining and the fact there wasn't a fridge or...

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Helpful?
Thank Nikko J
Tulsa, OK
Reviewed 27 January 2017

We found this to be a comfortable hotel. The bed was good, with good pillows. Linens were adequate, as were the toiletries. It is near the highway, so there was some highway noise, but not so much that it was disturbing to sleep. This hotel is near the airport, will allow parking on their grounds if you need to leave...

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Thank Hawaiiantaco
Little Rock, Arkansas
Reviewed 22 January 2017 via mobile

We stayed for two nights at the Sheraton DFW Airport Hotel this past weekend. The staff in every department was top notch! From check-in to the restaurant to the bar and housekeeping services...every need was met and the service was awesome! The restaurant staff went above and beyond and the selections were great! Each of the four meals we had...

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Thank Jennifer E
Kihei, Hawaii
Reviewed 16 January 2017 via mobile

This hotel was clean, the linens were soft and lush. The bed very comfortable with pillow top and feather pillows varied in thickness. Bar food was good enough. Front desk was efficient and friendly. I also loved that they have deaf/hard of hearing options.

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Thank sophie t
Reviewed 9 January 2017 via mobile

In between trips and had an early flight the next day. We decide to stay at the DFW Sheraton. The gentleman checking me in suggested the room I booked my not be my best choice.( thank you very much) I was upgraded to a much better room that I was able to entertain friends! I will stay here again.

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Thank COCORorh
Fairfield, United States
Reviewed 8 January 2017 via mobile

Not horrible but kinda awful. Check-In was a cluster. Not equipped for a large group of people with only 1 Trainee staffing the desk. Heating/Cooling wildly varies room to room but we froze most of the time. Wait staff even wore winter coats when serving us. Small group meeting room was hotter than hell. Zero "can do" attitude from staff....

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Helpful?
Thank Scott B
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Good Day Scott, we enjoyed hosting the group event you attended this weekend and we're disappointed to learn of your overall experience. We did have a boiler fail the morning of your arrival which created some chilly temps in the restaurant and lobby, and it was repaired same day. Our sundry shop carries the essentials and we love suggestions on...

Reviewed 31 December 2016 via mobile

Used as a stop over. We were on our way to Cancun. We spent the night there, parked our car there ( BE SURE TO CALL AND GET PARKING INFO BEFORE YOU TRY TO LEAVE YOUR CAR--FEES ARE INVOLVED AS IT IS ON AIRPORT PROPERTY!!!) while we were in Cancun for a week, and the spent the night there upon...

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Thank Jim C
Reviewed 4 December 2016

Great Location in Distance to the Airport and with the combination of the Hotel Shuttle as well as the Tourbus stop, many Destinations for Shopping and Dinning are in easy reach. Service was great (well, there is always that one person...lol) with all staff being engaged and committed to providing Service to the Guest's expectation. Rooms were clean and comfortable...

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Thank Beate C
Renton, Washington
Reviewed 26 November 2016

I travel frequently for business and had to book a last minute trip on my SPG app for a room at the Sheraton DFW because I had business in the area. I'll start by saying the people that work there (from the shuttle driver to the front desk staff and the folks in the lobby bar) were extremely friendly and...

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1Thank Thor2004
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Good Day Thor2004, Thank you for selecting our hotel during your holiday travels. And thank you for the kudos for our team members and craft beer selection. My apologies your guestroom was entered while a DND sign was present. We were delivering wine and snack amenities to our Platinum level guests, as the Club Lounge was not serving due to...

San Diego, California
Reviewed 22 November 2016

The property is very nice and has a warm feel. what really made our stay the best was Olimpia in the club lounge. She was so positive and so helpful. we came in the second day right at closing and she made us feel as she just opened. You have a gem with an associate like her. I will definitely...

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Helpful?
Thank Island G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The Sheraton DFW Airport recently completed a $6m renovation of all guestrooms and public areas. We offer FREE guestroom WIFI access and FREE shuttle to DFW Airport. Conveniently located to many offices and corporate HQ in the Irving, Las Colinas, Grapevine, Addison/Galleria and Southlake/Westlake areas. ... more   less 

Additional Information about Sheraton DFW Airport Hotel

Address: 4440 W John Carpenter Fwy, Irving, TX 75063-2927
Region: United States > Texas > Irving
Price Range: $153 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton DFW Airport Hotel 3.5*
Number of rooms: 302
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Also Known As:
Sheraton Hotel Irving
Sheraton Grand Hotel Dfw Airport
Sheraton Grand Hotel Irving Texas
Sheraton Irving
Irving Sheraton
Hotel Style:
#18 Romantic Hotel in Irving
#24 Family Hotel in Irving
#25 Business Hotel in Irving
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton DFW Airport Hotel staff and other travellers.
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Questions? Get answers from Sheraton DFW Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to get Club on the 12th floor”
 of 5 bubbles IndySevenSeas, 27 Mar 2017 | Read review
“We wanted to watch the airplanes land, they are really close to the airport, but surprisingly, the noise was pretty subdued.”
 of 5 bubbles gmadlscott, 6 Mar 2017 | Read review
“The hotel was quiet in General. Near the elevator but didn't seem to make any difference.”
 of 5 bubbles md0negan, 5 Mar 2017 | Read review
“Elevators can be a bit slow- maybe select something on a lower floor.”
 of 5 bubbles michaelpR3520HY, 26 Feb 2017 | Read review
“SPG membership helps get a better room”
 of 5 bubbles Thor2004, 26 Nov 2016 | Read review
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