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Atrium Hotel & Suites, DFW Airport South

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Atrium Hotel & Suites, DFW Airport South
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335 Reviews from our TripAdvisor Community

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There are newer reviews for Atrium Hotel & Suites, DFW Airport South
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Showing 328: English reviews
Arlington, Texas
Reviewed 19 August 2013

We parked here and took the shuttle service to and from the airport. DON'T MAKE OUR MISTAKE! We called them at 10:58pm to tell them what gate we were at and that we were ready to be picked up -- at 12:40am I finally reached my car. We waited over an hour for the shuttle. I had to call 3...

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Helpful?
1Thank LTown2013
Sally N, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

On behalf of the entire staff at the Atrium Hotel and Suites, we apologize for the delay in shuttle pickup. It is a third party agency we use for our shuttle service, and we will certainly discuss this issue with them, and take necessary action to remedy the situation. We are extremely sorry for the inconvenience caused due to the...

Adelaide, Australia
Reviewed 26 July 2013

Had a 1.5 hour wait for shuttle, but staff very nice and helpful. Shuttle to shopping a great service. Best waitress ever! Ok to stay for layover. Recommend. trip advisor: don't need 200 character minimum

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Helpful?
Thank OzTex
Sally N, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

On behalf of the entire staff here at the Atrium Hotel and Suites DFW Airport, we thank you for sharing your experience at the hotel with fellow travelers. We apologize for the delay in picking you and thank you for your understanding. We promise to work on improving the shuttle service. We are thrilled to know that our staff provided...

Dallas, Texas, United States
Reviewed 28 May 2013

This hotel is a quiet treasure close to DFW airport. The hotel was very clean and the staff was very friendly. The fitness room was just what I needed. The hotel a great exceeded my expectations. The housekeeping staff cleaned my room daily like magic fairies. I really appreciate the effort they put into all the services they provided.

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Helpful?
Thank Nikkis67
sally75062, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

On behalf of the entire staff here at the Park Inn by Radisson DFW Airport South, I want to thank you for your kind words. I am thrilled to read that you were greatly impressed by our rooms, our service. We strive towards the highest degree of guest satisfaction, and generous compliments such as yours, motivate us to do even...

Gold Coast, Australia
Reviewed 15 May 2013

Called for airport shuttle was told it would be about 15 mins. Called 20 mins later - told it will just be a couple of minutes. Called another 20 minutes later - the shuttle will be 20 minutes. End up sitting in same spot for over 1 hour looking at each vehicle as it drives by. Then hotel (acting manager)...

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Helpful?
4Thank ozdunkeroo
sally75062, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

On behalf of the entire staff at the Park Inn by Radisson DFW Airport South, I apologize for the delay in picking you up. I have addressed the issue with my team and we are taking every measure to ensure this does not happen again. We truly appreciate the feedback, and will use it to fine tune operations at the...

Abilene, Texas
Reviewed 14 May 2013

Very nice rooms, light meals available, bar, & airport shuttle. Free hot breakfast. Stay for a night & you can park your car 14 days for free. We’ve flown out of DFW for years & have used several hotels with free parking. Park Inn beats them all hands-down!

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Helpful?
Thank bobe2
sally75062, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

On behalf of all the staff here at the hotel, we thank you for your kind words. We are thrilled to read that your enjoyed our Park, Sleep and Fly service. We are extremely happy to know that our staff picked you up promptly and gave you excellent service. Guest satisfaction is of prime importance to us, and we strive...

Atlanta, Georgia
Reviewed 8 May 2013

Great location. Nice clean rooms. The indoor pool is a nice touch. The pool was closed but looked clean. Friendly staff. The rooms have beds with "Sleep number" technology. Made for a good nights sleep. Will definitely stay again. The business center was helpful for printing boarding passes and checking flight status.

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Helpful?
Thank MichelleB5
sally75062, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

On behalf of the entire staff here at the Park Inn by Radisson DFW Airport South, we thank you for your compliments. We are extremely happy to know that you enjoyed your stay at the hotel, and being close to the DFW International Airport Hotel, you found the location extremely convenient. We thank you for sharing your experience with fellow...

Kempner
Reviewed 7 May 2013

Whenever we are going to a Texas Rangers game or a Dallas Cowboys game we always stay at this hotel. The staff is always friendly and the rooms are great. Last time we stayed we were upgraded to a suite. The master bedroom bed was so comfortable and the friend we had with us said that she slept very comfortable...

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Helpful?
Thank Billy Y
sally75062, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

On behalf of the entire hotel at the Park Inn by Radisson DFW Airport South, we thank you for such wonderful words. We are thrilled to read that you always have a great experience at our hotel. We are extremely happy to know that our staff serves you with a smile. We strive for the highest level of guest satisfaction....

Plano, Texas
Reviewed 26 April 2013

Hotel was extremely rude and was unable to accommodate in any way when the room was booked accidentally for the wrong night. No refund, no kindness, horrible customer service by manager and staff. I would never recommend this hotel.

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Helpful?
2Thank sarahspersonal
sally75062, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

I am sorry you feel the way you do. I can understand you are upset that you made a booking for the wrong day. That is why you receive confirmatory email to go over the booking to verify everything is correct. If you find any discrepancy, you can always call and make the changes and avoid the situation that happened....

Port Lincoln
Reviewed 22 April 2013

Highly reccomend anyone to stay here. No complaints what so ever. The staff go out of their way to help. Nothing was too much trouble. Even as far as there drop off and pick up service giving me a ride to the local Mal,l and back several times. Will be staying there again. Cheers!

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Helpful?
1Thank Gary H
sally75062, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

On behalf of the entire staff at Park Inn by Radisson DFW Airport South, we thank you for such generous compliments. We are thrilled to know that you enjoyed our excellent services, includng the complimentary shuttle to local areas. Guest satisfaction is extremely important to us, and such wonderful words motivate us to do even better. Thank you and we...

Key Largo, Florida
Reviewed 19 April 2013

Stayed at this property for a few days and was really impressed with the service and professionalism of Brenda in the restaurant for breakfast. She couldn't have been more pleasant and helpful and always with a smile on her face and a coffee pot in her hand. Thanks Brenda for making my trip a pleasure as you are a great...

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Helpful?
Thank w0rldtraveler311
sally75062, General Manager at Atrium Hotel & Suites, DFW Airport South, responded to this review

On behalf of the entire staff here at the Park Inn by Radisson DFW Airport Hotel, we thank you for your generous compliments about Brenda. Yes, she is truly an asset to the property, and we are thrilled to know that she made your stay such a pleasant one. We look forward to seeing you back again soon, when travel...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Atrium Hotel & Suites features over 100 beautifully appointed oversized guestrooms, each with more than 450 square feet of living area. The spacious two-room suites come complete with separate parlors, balconies and atrium views. The 100% Smoke Free property comes with some awesome amenities, great for the business as well as leisure traveler.Great Convenience at Unbelievable Prices:•24 hour Complimentary Shuttle to and from Airport & 3 mile radius•Indoor Heated Pool•24 Hour Fitness Center•24 Hour Business Center•24 Hour Desk Service•Guest Laundry / Valet Laundry•Atrium Bar & Lounge on Site•Gift Shop on Site•Over 10,000 Sq.Ft Meeting Pl ... more   less 

Additional Information about Atrium Hotel & Suites, DFW Airport South

Address: 4600 W Airport Freeway, Irving, TX 75062
Region: United States > Texas > Irving
Price Range: $147 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Atrium Hotel & Suites, DFW Airport South 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Park Inn By Radisson Dfw Airport South Hotel Irving
Radisson Dfw South
Radisson Hotel Irving
Radisson Irving
Irving Radisson
Hotel Style:
#32 Business Hotel in Irving
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Questions & Answers

Here's what travellers have asked, with answers from Atrium Hotel & Suites, DFW Airport South staff and other travellers.
7 questions
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Monroe, Louisiana
over a year ago
Sudbury, Canada

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Questions? Get answers from Atrium Hotel & Suites, DFW Airport South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would not recommend this hotel”
 of 5 bubbles 998nishantp, 28 Sep 2016 | Read review
“In room a/c was noisy”
 of 5 bubbles Momo3nm, 9 Jun 2016 | Read review
“Rent car from hotel. More convenient and generally cheaper than car rental at airport.”
 of 5 bubbles PIRATE1960, 8 May 2016 | Read review
“outside rooms have better view than ones facing the atrium area”
 of 5 bubbles R4553DXdavidy, 30 Apr 2016 | Read review
“ask to be on the side opposite the conference rooms. Same side as hotel check in.”
 of 5 bubbles DisneylandFamily, 23 Apr 2016 | Read review
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