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I stayed in this property from 22-Oct to 11-Nov. They didn't clean the room even once though they promised to clean in once in every week. I reminded them almost 4 times but no result. Initially the bedsheet was dirty and I had to go...More
Response from 00esa, Manager at Extended Stay America - Dallas - Las Colinas - Carnaby St.Responded 1 week ago
Sandip, thanks for being our guest. Please accept our sincere apologies for the issues you had while being here. It is never our intention to let you down, so we will be looking into your concerns to find out what went wrong during your stay...More
This property has been recently renovated and it is very nice.
Close to Major Fortune 500 Companies as well as many other major companies.
Easy access to Public Transportation as well as grocery stores and restaurants. Which there are many options from fast food to...More
Thank Russell C
Response from 00esa, General Manager at Extended Stay America - Dallas - Las Colinas - Carnaby St.Responded 15 April 2017
Russell, thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America - Dallas - Las Colinas - Carnaby St. We are thrilled to read you loved our friendly associates who took great care of you and...More
We checked in September 28th it is October 8th and haven't recieved a maid towels clean bedding ect. There is rarely coffee service in the morning. I am a fan of Extended Stays across the U.S. However this hotel is one to avoid.More
Response from 00esa, Manager at Extended Stay America - Dallas - Las Colinas - Carnaby St.Responded 10 October 2017
Thank you for your review, which was extremely concerning to us. We apologize for the fact that we did not provide you with the outstanding service you should always expect from us. We hope you will give us another opportunity to welcome you back and...More
Two word's. HUGE rats. And the front desk clerk had some major issue with being in charge.( Dorothy) Very nasty attitude with my family and, other guest there.
Room's were ok, other than trash under the bed's. Convenient to other businesses. Seems to be mostly...More
Thank Ronnie M
Response from 00esa, General Manager at Extended Stay America - Dallas - Las Colinas - Carnaby St.Responded 19 August 2017
Ronnie, we apologize for the behavior of our associate and thank you for informing us of this incident. We can understand your disappointment, and we're sorry for the inconvenience you encountered. We provide thorough training for all associates, and we will redouble our efforts. Counting...More
The property was nice but the neighbors were loud and hanging out from the time I left for work until after I returned. Basically they were loitering outside their room talking about crimes and partying. I could not relax and I notified the front desk...More
Thank S W
Response from 00esa, General Manager at Extended Stay America - Dallas - Las Colinas - Carnaby St.Responded 5 August 2017
Please accept my sincere apologies for the service and noise issues you encountered while here. On rare occasions we have guests who do not adhere to the property rules concerning noise, resulting in disrupted sleep and annoyance for all those in the immediate vicinity. We...More
US$76 - US$93 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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