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Hyatt Place Dallas/Las Colinas

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#4 of 77 Hotels in Irving
Certificate of Excellence
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Hyatt Place Dallas\/Las Colinas
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423 Reviews from our TripAdvisor Community

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Showing 417: English reviews
Marlborough, Connecticut, United States
Reviewed 2 weeks ago via mobile

We stayed for two nights and were happy with the location, pool, breakfast, and quiet surroundings. Our bathroom was not clean though when we checked in and staff did not contact us after leaving a message at the desk or when we complained again at checkout. This should have been addressed immediately.

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Helpful?
Thank Renee G
VP-MOEHospitality, Public Relations Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Renee G, Thank you for taking time to write this review of your stay. We are so happy you liked our location, pool, breakfast and quiet surroundings. We do apologize that we missed the mark on your bathroom. We have passed this feedback on to our housekeeping manager so this occurrence can be addressed and used as a training vehicle....

Noble, Oklahoma
Reviewed 2 weeks ago via mobile

I was tired after being up 20 hours coming back from a European cruise. The staff got me checked in and right up to my room. The room was perfect. It was more than I expected. Breakfast the next morning was delicious and it tasted homemade. There were eggs, sausage, waffles, oatmeal, toast and fruit.

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Helpful?
Thank Kellie B
VP-MOEHospitality, Public Relations Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Kellie B, Thank you for taking time to write this "great" 5 bubble review! We are so happy we provided great service and the perfect room! Thank you for also taking time to recognize our delicious and extensive breakfast. It is one of the hallmarks of our property! We look forward to hosting you again soon! Sincerely, Douglas Bradley Vice...

Frisco, Texas
Reviewed 2 weeks ago

nice surprise great location awesome service personal touch for any reason - nice appointed rooms - all the necessary amenities for a great price; it'll keep me returning for sure! highly recommend for any occasion

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Anna-marie J
VP-MOEHospitality, Public Relations Manager at Hyatt Place Dallas/Las Colinas, responded to this review

Anna-Marie J, Thank you for taking time to write this "great" 5 bubble review. We are so happy you found our location to be great and and the service to be personalized. Thank you for recognizing our property and we hope to see you again soon! Sincerely, Douglas Bradley Vice President / MOE Hospitality Group doug@moehospitality.com A TripAdvisor Certificate of...

Orlando, Florida
Reviewed 2 weeks ago

Omg first & foremost the hotel is nice & comfy, we stayed here for business for a couple of days and really enjoyed ourselves! Our best part about the stay though was Troy! He went above & beyond for us, recommending food, clubs & lounges, parts of Dallas to go to, if we needed something he took care of it...

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Helpful?
Thank m0llyw00d87
VP-MOEHospitality, Public Relations Manager at Hyatt Place Dallas/Las Colinas, responded to this review

m0llyw00d87, Well it looks like our employee Troy really impressed you! We train our employees to be your "friend in town" and to provide usual information on area venues, businesses and most of all FUN!! Thank you for taking time to recognize our most valuable asset - our employees. We hope to see you again soon! Sincerely, Douglas Bradley Vice...

Calgary, Canada
Reviewed 2 weeks ago

We were delayed in Dallas and spent the night at the Hyatt Place Las Colinas in Irving Texas. This hotel met all of our needs and more, the rooms were modern, spacious and clean, the hotel lobby and common areas were very clean & nice decor, friendly staff, easy & fast check in and out, we were so impressed! The...

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Helpful?
Thank kellysM4885AV
VP-MOEHospitality, Public Relations Manager at Hyatt Place Dallas/Las Colinas, responded to this review

kellysM4885AV, Fantastic Review! Our hotel is known as an oasis near the DFW airport and I am so glad you travels brought you to us! Thank you for all of the kind words about our facility, staff and amenities. We appreciate your business and the opportunity to serve you! Warmest Regards, Douglas Bradley Vice President / MOE Hospitality Group doug@moehospitality.com...

Oklahoma City, Oklahoma
Reviewed 3 weeks ago

Me & my wife was given a voucher by American Airlines to stay at this hotel and when we arrived it was insanely busy! I've never seen a hotel so busy, their were 2 guys working when it seemed like the hotel needed 5. They were checking people in, making drinks, cooking food, everything! They really handle the situation. If...

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1Thank henhustle45
VP-MOEHospitality, Public Relations Manager at Hyatt Place Dallas/Las Colinas, responded to this review

hebnhustle45, Yes it can be crazy busy when flights are grounded over here near DFW! Despite being so busy, we are thrilled Troy and Johnell were able to offer you stellar service. We hope you got home quickly and safely and hope you have reason to be with us again. Warmest regards, Douglas Bradley Vice President / MOE Hospitality Group...

Texas
Reviewed 3 weeks ago via mobile

Missed flight connection and airline gave me a room for the night so it wasn't a planned stay ...BUT the staff was great , esp the shuttle driver ( didn't catch name but he's from Tyler) Friday evening , the night desk person -Tiffany, and the Sat morn shuttle driver Matthew - kudos to all three! Helped with the stress...

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1Thank yellowrose2008
VP-MOEHospitality, Public Relations Manager at Hyatt Place Dallas/Las Colinas, responded to this review

yellowrose2008, Thank you for writing this wonderful review. It means so much you took time to recognize all of our amazing staff. They really work hard to make sure our guests have a memorable experience at our hotel. We hope to see you soon so we can earn that 5th bubble from you! Sincerely, Douglas Bradley Vice President / MOE...

Wichita Falls, Texas
Reviewed 3 weeks ago

Las Colinas on weekends is a quiet refuge to avoid the city chaos. This hotel is right off of 114 within a short trip to downtown Dallas, DFW and Love Field and all places in between. Family friendly, Pet friendly, reasonably priced hotel with free breakfast, wifi, bar service and restaurant service available. Right behind an interesting Indian Food restaurant...

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Thank J8114QHrichardm
Shreveport, Louisiana
Reviewed 3 weeks ago

My flight was delayed and I ended up choosing this hotel for the nights stay. Friendly staff that were attententive to my needs. The room was spacious and clean. Was able to sleep quietly. Front desk attendant called a taxi for me to the DFW airport, however, it was $20 more than the ride to the hotel than the night...

Review collected in partnership with Hyatt Hotels
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Thank nakeshiah2017
madison, United States
Reviewed 3 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank 970natep

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Hyatt Place Dallas Las Colinas is located only eight miles from DFW Airport and eleven miles from Love Field Airport in the heart of the Las Colinas technology corridor. We are home to many Fortune 500 companies including Microsoft, Abbott Laboratories and State Farm Insurance and we offer a short drive to the night life of Dallas and the family friendly events in Grapevine. For your convenience we offer a complimentary shuttle to and from DFW Airport, 7 days a week between 7am and 10pm. Our shuttle service is also available to local shopping, dining and area attractions within a five mile radius. Located within five miles of the hotel you will find the Irving Convention Center, Irving Arts Center and the Mustangs of Las Colinas, the largest equestrian sculpture in the world and over 2,000 area business’s. Hyatt Place Las Colinas offers 1,586 square feet of meeting space, sure to accommodate your next office meeting, or social event. We have a variety of catering and audio visual equipment for your convenience and will help you organize even the smallest detail to make your event a success. ... more   less 

Additional Information about Hyatt Place Dallas/Las Colinas

Address: 5455 Green Park Dr., Irving, TX 75038
Region: United States > Texas > Irving
Price Range: $135 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Dallas/Las Colinas 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Hyatt Place Dallas/Las Colinas Hotel Irving
Amerisuites Irving
Hyatt Place Irving
Irving Hyatt
Hotel Style:
#11 Family Hotel in Irving
#18 Business Hotel in Irving
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Dallas/Las Colinas staff and other travellers.
3 questions
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New York City, New York
5 months ago
over a year ago

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Questions? Get answers from Hyatt Place Dallas/Las Colinas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'm sure all the rooms are good! Our room was so clean, quiet and had all the things we needed and more, even the morning paper.”
kellysM4885AV, 10 Apr 2017 | Read review
“Any room is awesome”
karenwT1800CJ, 26 Feb 2017 | Read review
“According to the attendees all the rooms were great.”
rlhull2017, 15 Feb 2017 | Read review
“You can choose what size bed and bathtub”
iba2017, 5 Feb 2017 | Read review
“Ask for the 6th floor rooms for a downtown view, AMAZING!!”
D2011JBkathyb, 21 Jan 2017 | Read review
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