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I recently stayed here, and was recently informed by IHG hotel headquarters that this hotel's systems were breached and my credit card information was not secure. I was simply told "watch your statement for fraudulent charges." I called the 800# they advised and was told...More
Response from Brent D, General Manager at Holiday Inn Express Hotel & Suites-DFW NorthResponded 16 May 2017
First I apologize, not knowing if you someone had access to your information and credit card is very unsettling. The hacking attack occurred between September 29, 2016 and December 29, 2016 and may have hit ours as well as numerous hotels around the world. If...More
Initially a gal at the front desk would not allow me to make direct reservations with the hotel (and I have had issues with central reservations...bait and switch rates...missing reservations...rudeness). When I arrived, spent 20 min with the IT director and still could not get...More
Thank Kevin P
Response from Brent D, General Manager at Holiday Inn Express Hotel & Suites-DFW NorthResponded 8 May 2017
Thank you for your feedback. I'm sorry about your initial reservation issues with our Central Reservations Office. I'm glad the front desk manager was able to take care of you. Also we are excited that we will be doing a complete renovation later this year...More
Nice premises, swimming pool and bbq in the center, rooms are confortable and so are the meeting rooms.
The location is best, just so close to the DFW international airport.
Availability of a shuttle bus.
Price is average to high for the category, but you...More
Thank Pietro D
Response from Brent D, General Manager at Holiday Inn Express Hotel & Suites-DFW NorthResponded 1 May 2017
Thank you for your feedback. I am glad you enjoyed your stay and hope you get to visit us again soon.
Thanks again for your comments,
Very clean, not far from the airport. There are no restaurants on the property, but they are more then happy to shuttle you anywhere. They do have Continental breakfast, though we left to early for that.
Thank Lloyd D
Response from Brent D, General Manager at Holiday Inn Express Hotel & Suites-DFW NorthResponded 20 April 2017
Thank you for taking the time to review my property. I'm glad you have a nice stay and hope we get to serve you again soon.
I found the hotel to be above average for this chain. Very nice. When American Airlines abandoned us at the airport, this hotel came and got us, took us to food and back to the airport as needed. Staff was friendly, especially the evening shuttle...More
Thank Mark P
Response from Brent D, General Manager at Holiday Inn Express Hotel & Suites-DFW NorthResponded 19 April 2017
Thank you for your feedback. I will make sure I pass along your comments to the evening staff and driver. I hope you can stay with us again without the airport issues.
Thanks again for your feedback
US$92 - US$179 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#11 Romantic Hotel in Irving
#22 Family Hotel in Irving
Non-Smoking Rooms ,
Number of rooms
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Response from HelenaCJB | Reviewed this property |
My advice is to ask the Hotel where to meet the shuttle. Because I could not find it at all when I was going to the hotel for the first time. However, when you are departing the receptionist will put you on the list for the... More
My advice is to ask the Hotel where to meet the shuttle. Because I could not find it at all when I was going to the hotel for the first time. However, when you are departing the receptionist will put you on the list for the shuttle, which is great so that you dont have to come down early to fight for a place on the shuttle.
I believe it leaves every 30 minutes but please verify with management.
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"Book the shuttle in advance. They fill up quickly and stop at all terminals so can take a while."