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I booked four rooms through Expedia for the first weekend of September. Each person in my party was charged a substantially higher price than agreed to, and when I asked the front desk about it I got an argument about whether we even made reservations...More
Thank Cheryl P
Response from ComfortInnKerrville, Owner at Quality Inn & SuitesResponded 2 weeks ago
We are sorry you had issues at our hotel. Your reservations were made through Expedia. You reserved four rooms, one of the rooms did not show up on Friday night. We were 100% occupied, thus you were charged for a room we held for you....More
Great customer service by Kimberly, sorted a small problem out on the spot before I even asked the question. Made our stay that little special, something we want forget. Also gave us a local food Guide.
The bed must have been good as I slept...More
A lot of the Choice Hotels seem to be modernizing and upping their game. That hasn't yet happened for this hotel in Kerrville. It feels a little dated and, frankly, mediocre. The rooms are good, but feel faded. Breakfast is barely edible. That said, as...More
We stayed here for one night while traveling to Houston. Fortunately, we were able to book a king sized bed/suite. Price was excellent as we participate in the Choice rewards program. Room was excellent. Very roomy. King bed was very comfortable. My daughter used the...More
We stayed at the Quality Inn in Kerrville on our way from FL to CA. Kimberly was so welcoming and friendly. The motel was clean and comfortable and included complimentary hot breakfast. We would definitely stay here again.
US$73 - US$160 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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