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Quality Inn & Suites

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Quality Inn & Suites
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136 Reviews from our TripAdvisor Community

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Showing 136: English reviews
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Reviewed 1 week ago via mobile

Reservation and check-in process was a breeze. The hotel was easy to find and had ample parking. The check-in clerk, Joel, was very friendly and kind. We had a room on the 1st floor which was great because there is no elevator. Our room was very spacious and relatively clean. Housekeeping could dust a little better, wipe down baseboards and...

Thank TexTraveler21
Stuart, Florida
Reviewed 7 January 2017

after our horrendous stay at the quality inn in eloy, az, this was a wonderful treat. immaculate, nice size room, very comfortable bed, and nice bedding. carpet in the room was very clean, bathroom also very clean. breakfast was very good. staff friendly and helpful. loved it and would stay here again. easy on and off i-10; very convenient. lots...

Thank Susan P
About Hotel's Favourite Review
Anderson, South Carolina
Reviewed 4 weeks ago via mobile

Very clean room and excellent service. Comfortable bed. Plenty of towels. What more could you ask for in a hotel room? I'd I had to say anything negative about the place, it would be that they need a better grade of toilet paper.

Thank OtPot
ComfortInnKerrville, General Manager at Quality Inn & Suites, responded to this review

Thank you for the survey! They help us to improve our service which is always our goal so you can have an excellent stay! We will look into getting better toilet paper. Please come back and join us soon and maybe you can have an even greater stay and give us 5 out of 5 stars! Thank You, Steve Sharma

Abilene, Texas
Reviewed 19 March 2017

To start, I have stayed in well over a hundred hotels for business purposes. Saying that, I have a firm grasp on what quality hotels amenities are. This was not one of them! My family arrived and checked in about 4:30pm on Friday and initial interaction was pleasant and helpful. However, when we arrived to the room, we found the...

Thank engineerartie
Grand Prairie
Reviewed 17 March 2017

45 minutes after checking in an emergency arouse and with the help of Joel the clerk He was very helpful and talked to the manager and recieved a full refund and they called within 3 hours and the credit card was already taken care of and also asked how things were going . very friendly and helpful.

Thank Roland Q
Reviewed 17 March 2017

The hotel is old and worn out from the trashy traveler going through it. They cut cost by cutting the service, cleanliness, and up keep. The food is horrible, and the place needs to close down. Or go to a 1 star Motel status. Good luck,

Thank Mike D
Henderson, Texas
Reviewed 17 March 2017

The room was very clean and well maintained. The breakfast was also very good. Stayed for one night and Ashley checked me out very quickly and easily. Very sweet!!! Will come back again and recommend Quality inn!!!!

Thank abbadaddy101
Reviewed 9 March 2017 via mobile

Although the front was having construction or remodeling, the rooms were picked up, tidy, and nice. Coming back into town, I will probably stay here again, there were no issues with our trip. Can't comment on the continental breakfast, but I'm going to assume it was adequate. The only thing I noticed, is it smelled slightly like smoke in some...

Thank Clinton H
Jacksonville, Florida
Reviewed 27 February 2017

Short distance from I-10. After traveling, which seemed like forever, we stopped into Quality Inn of Kerrville! We were greeted by an enthusiastic, very friendly "SONDRA"! She helped us with anything we needed, no matter how long it took! Looking around the Lobby and breakfast place, we were happy about the cleanliness of this hotel! Our room was very clean,...

Thank ams3belljs36
Breckenridge, Texas
Reviewed 18 January 2017

This motel was very easy to get to. The front desk clerk was very helpful w/ directions., she even furnished us with a map & explained an easy route to our wedding destination. The only problem encountered was at breakfast when an electrical breaker kept blowing, causing the waffle machines etc. to have no electricity.

1Thank Glenda K

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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites

Address: 2001 Sidney Baker St, Kerrville, TX 78028-2532 (Formerly Comfort Inn Kerrville)
Region: United States > Texas > Kerrville
Price Range: $111 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 55
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Also Known As:
Comfort Inn Kerrville
Kerrville Comfort Inn
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Questions & Answers

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My tip for future travelers is, Do not stay in this hotel!”
  • This is the fan the hotel staff put in my room to jerry-rig the AC problem
engineerartie, 19 Mar 2017 | Read review
“second floor away from indoor pool and spa”
938dissatisfied, 17 Mar 2017 | Read review
“Its a gamble, good luck.”
mikedR5553ZZ, 17 Mar 2017 | Read review
“My wife and I stayed upstairs towards the back of the hotel!”
ams3belljs36, 27 Feb 2017 | Read review
“We chose first floor.”
TexasCruiser001, 4 Jan 2017 | Read review
5 of 5