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Hampton Inn Kerrville

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Hampton Inn Kerrville
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450 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Kerrville
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Showing 449: English reviews
SAN ANTONIO
Reviewed 14 November 2016

We complained about a roach in the room. Promptly got changed to another room but remained concerned about roaches appearing in the darkness of the night. Upon checkout, told desk person about displeasure . Also observed at that time that there was 100% refund if not satisfied with the stay. Commented about dissatisfaction. was told manager would have to be...

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Helpful?
Thank PATRICIA D
Arvind P, General Manager at Hampton Inn Kerrville, responded to this review

Thank you for your review of our hotel. I apologize for the incident and the time it took to clear up the matter.This is not the Hampton norm as our goal is Satisfaction Guaranteed. I've addressed these issues with staff and the desire for better, quicker communication. Have a nice day!

Houston
Reviewed 13 November 2016

Hampton Inn is an excellent chain and always consistent! The rooms are clean and the staff is always friendly. The complimentary internet is a plus. As a Hilton Honors Diamond member, The Hampton Inn always makes sure we have accommodations available even when the hotel is near full capacity. I would highly recommend the Hampton Inn and strongly recommend joining...

Review collected in partnership with Hampton
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Helpful?
Thank Subsea
Arvind P, General Manager at Hampton Inn Kerrville, responded to this review

Thank you for your excellent review of our hotel and chain. We appreciate your faithfulness and support.We look forward to serving all of our customers with the best cutomer service and letting our Hamptonality shine forth. Please visit us again whenever you are in the area, have a great day!

Florence, Arizona
Reviewed 12 November 2016

Lady at the front desk had an amazing attitude and put a smile on our faces. Room was very clean. We all slept like babies. The beds are the best I've slept on in all my travels. There was no hallway noise. Very enjoyable!

Review collected in partnership with Hampton
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Thank Dianne T
Scottsdale, Arizona
Reviewed 8 November 2016

As a Diamond Member I have stayed at a lot of Hilton properties. The front desk person was easily the worst at welcoming a Diamond member as I have ever experienced. He made no mention of me being Diamond and offered no welcoming snack/water until I asked for some water. He just acted like he could care less. There was...

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Thank Gary B
Houston, Texas
Reviewed 2 November 2016

I stayed at this hotel for one night on business. This hotel is exactly what a Hampton Inn should be. (with the exception of the missing grab and go bags) Check in was speedy, friendly, but unfortunately there was no upgrade as a HHonors Diamond member….even though they had upgraded rooms available. While this appears to be an older hotel,...

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Thank pcsanity
South Houston, Texas
Reviewed 31 October 2016

Air conditioner and fan, shut off after 12:30 came back on at 4:00am. The closet door lock was broke and duct tape keep poping loose so closet door would open. Had to put towel down in front off bathroom door to keep it open.

Review collected in partnership with Hampton
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Thank ralanr
Arvind P, General Manager at Hampton Inn Kerrville, responded to this review

Thank you for your feedback. We apologize for the poor quality of your room. Your comments will help us in making improvements to better serve our guests in the future. The next time you are in the area, we hope you will consider staying at our hotel to experience better level of service.

Houston, Texas
Reviewed 27 October 2016

The personnel in this hotel are very efficient, helpful and courteous. The beds are very comfortable and the linens are crisp and clean. The only problem I see is that the location is a bit dated. Could use a remodeling from top to bottom. I prefer Garden Inns, however there were no Garden Inns in the town of Kerrville. I...

Review collected in partnership with Hampton
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Thank LMM1945
Atlanta, United States
Reviewed 26 October 2016

Great trip to this hotel. Excellent facility and very friendly staff. Would recommend this for anyone traveling to this area. Very convenient to restaurants and sites around Kerrville. The staff accommodated each request to the best of their abilities. Great Stay.

Review collected in partnership with Hampton
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Thank Jonathan W
Houston, United States
Reviewed 20 October 2016

I stayed here for one evening while traveling for business. Although the hotel seemed an it aged, everything was clean and in nice condition. The breakfast was not up to the usual Hamptonn Inn standards I would expect, however. The staff was friendly and the area is quiet. Overall, I would recommend.

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1Thank Kyle D
Bellville, Texas
Reviewed 16 October 2016

We enjoyed a great night's sleep at this hotel. It was very quiet and peaceful. Very easy check-in, friendly staff, clean room, and tasty breakfast. We appreciated the fast free room wifi. We would definitely recommend this hotel.

Review collected in partnership with Hampton
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Thank 242y2k

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Set in the heart of Texas Hill Country, the Hampton Inn Kerrville is just a short drive from San Antonio, located off I-10. Relax and recharge in a comfy guest room with free high-speed internet access, and wake up with a delicious free hot breakfast. Located near a variety of businesses, the hotel offers a professional function room that holds up to 80 guests. Lounge in the soothing whirlpool, unwind in the sauna or plunge into the outdoor pool. Re-energize with a workout in the modern fitness center or refresh with tea or coffee in the cozy lobby 24 hours a day. ... more   less 

Additional Information about Hampton Inn Kerrville

Address: 2038 Sidney Baker Road, Kerrville, TX 78028
Region: United States > Texas > Kerrville
Price Range: $163 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Kerrville 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Hampton Inn Kerrville Hotel Kerrville
Kerrville Hampton Inn
Hotel Style:
#1 Family Hotel in Kerrville
#1 Business Hotel in Kerrville
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Questions & Answers

Questions? Get answers from Hampton Inn Kerrville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If noise from traffic bothers you, ask for a room that doesn't face the road out front.”
 of 5 bubbles caj111, 13 Jan 2017 | Read review
“I had a room on the back side and it was very quiet.”
 of 5 bubbles kenmac1, 1 Jan 2017 | Read review
“reviews relate to roach issue. Finally issue made right w refund”
 of 5 bubbles patriciad383, 14 Nov 2016 | Read review
“you can have a jaccuzi if you want one”
 of 5 bubbles TomFromBellaire, 16 Oct 2016 | Read review
“Get a room on the front side as the rear floors have an awful view.”
 of 5 bubbles GenoK, 15 Jun 2016 | Read review
5 of 5