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Holiday Inn Express Hotel & Suites

HIExpress.comUS$99*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites
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170 Reviews from our TripAdvisor Community

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Showing 169: English reviews
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Murrieta, California
Reviewed 1 week ago via mobile

Stayed here one night on 05/16, located just off the freeway. We were upgraded to a suite that overlooked the pool. Pool is designed as the state of Texas. Room was equipped with microwave, mini-refrigerator that had a freezer, coffee maker, wet bar, 2 TV's, couch, hassack, easy chair and ceiling fan. Room also had a balcony with a wrought...

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Helpful?
Thank SoCalOregonian
Nancy B, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the issue you experienced during your stay. Rest assured that the issue has been looked into. We value your comments and welcome the opportunity to serve you again.

Duncan, oklahoma
HOTEL’S FAVOURITE REVIEW
Reviewed 28 March 2017

Our stay at the HI Kerrville was great. We stayed there 4 nights. The staff was very friendly and helpful. The breakfast was always fresh. We will more than likely stay there again. Our room was extra large and very comfortable. The Hill country is beautiful and is close to lots of great shopping.

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Helpful?
1Thank fanner46
About Hotel's Favourite Review
Nancy B, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Round Rock, Texas
Reviewed 14 April 2017

Nice and updated hotel. Breakfast was plenty, staff kept replenished till the end and helped everyone with a smile. Huge King room, very clean with microwave and small fridge. Big Texas shaped pool and a hot tub. The staff was super nice and helpful. Very close to I-10, easy access. Many restaurants and fast food places close by. Only 25...

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Helpful?
Thank suzi61
Nancy B, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We look forward to you staying with us again. Bring all your friends.

Reviewed 5 April 2017 via mobile

We stopped here on our way through Hill Country Texas, and it was a good stop. The room was really large (two queen bed suite) and had a balcony facing the "Texas - shaped pool". The room was a little tired....can tell that maintenance of the room is beginning to show its age, as is the hotel in general. The...

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Helpful?
Thank Scott S
Nancy B, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room and pool conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.

Green Bay, Wisconsin
Reviewed 5 April 2017

Very nice hotel with easy access to the highway. The morning breakfast was very good and what has become the normal for most good hotels. The staff was very helpful and friendly. I would not hesitate to stay here again.

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Helpful?
1Thank Carl F
Nancy B, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Reviewed 1 April 2017 via mobile

Second time to stay at this HI Express. My room on first floor was huge! Not sure if they are all this big. Very friendly staff, including the nice folks who maintained the free breakfast area. Everything was clean. No complaints. Will definitely stay here again.

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Helpful?
Thank Amistad1234
Nancy B, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Nashville, Tennessee
Reviewed 28 March 2017

Huge room! Whew, was ours spacious. Comfy bed, too, with no surprises. Breakfast was adequate even though this chain still serves the too-sweet OJ and the poor cereal selections. Super-friendly front desk staff, too. There is an opportunity for some training of the housekeeping staff, as our room had a full, un-emptied waste basked upon check-in, and there was no...

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Helpful?
1Thank DavidLou
Nancy B, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

Springdale, Arkansas
Reviewed 25 March 2017

We wanted to tour the Hill Country of Texas and found Kerrville to be a great place to make our home base. Lodging was less expensive than in Fredericksburg. The hotel was clean and well maintained. The staff was very friendly and helpful. There is a Cracker Barrel directly in front and an Italian restaurant also. We stayed three nights....

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1Thank wezoom
Austin, Texas
Reviewed 24 March 2017

The staff were great. The bathroom light and fan were all on one switch so I had to listen to the loud fan while in there. My carpet had a large wet spot on my arrival. The bathroom had someone else's hair in it. On a positive note the room was large and there was a nice pool area.

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Helpful?
Thank nmwlsw
California Desert, California
Reviewed 8 March 2017 via mobile

Room 210 The good: Clean, big room, more channels on cable than the usual, quiet, really nice and neat pool, updated carpet and furniture in room, comfortable bed, room size, breakfast options, efficient check in / check out. AC worked well and was quiter than in last holiday in express. Maybe because the room was significantly bigger, this could have...

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Helpful?
Thank hawag z

67 photos of this hotel

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Kerrville is a brand new hotel featuring 64 guest rooms. All rooms offer microwaves and refrigerators, hairdryers, iron/boards, coffee-makers, dataports, speakerphone, 27' TV with cable offering HBO, CNN, ESPN. The Holiday Inn Express Hotel offers 40 suites which include separate seating area with second 27' TV, sleeper sofa, wet bar, some offer balcony over looking pool. Hotel features large Texas shaped pool, Star shaped hot tub, fitness room, guest laundry, deluxe continental breakfast, interior corridors. Meeting rooms and hospitality room available for functions. Visit Kerrville, TX and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites

Address: 2114 Sidney Baker St, Kerrville, TX 78028-2535
Region: United States > Texas > Kerrville
Price Range: $147 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 200
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Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel Kerrville
Kerrville Holiday Inn
Holiday Inn Kerrville
Hotel Style:
#4 Family Hotel in Kerrville
#5 Business Hotel in Kerrville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites staff and other travellers.
1 question
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Abilene
5 months ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the north wing facing south away from the Interstate would be the quietest”
DavidLou, 28 Mar 2017 | Read review
“We like to get a room on the 2nd floor facing the pool with a balcony.”
shannonj781, 23 Aug 2016 | Read review
“Bottom floor rooms have taller ceilings. Our room even had a ceiling fan. Upper floor rooms facing the pool have a nice balcony.”
scubaV, 15 Aug 2016 | Read review
“For a quieter stay, ask for third floor room.”
TrailingR0se, 28 Jun 2016 | Read review
“Ask for an upstairs pool side room”
840paulinen, 12 May 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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