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Shilo Inn Suites Hotel - Killeen

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501 Reviews from our TripAdvisor Community

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There are newer reviews for Shilo Inn Suites Hotel - Killeen
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Showing 498: English reviews
Killeen, Texas
Reviewed 5 weeks ago

I do a great deal of travel for my work but today's stay at the Shilo inns in Killeen was delightful!! i was greeted after a long day at work by smiles and pleasant conversation, the women at the desk were the most pleasant id dealt with in years!! I,ll definitely be staying here again! thank you Monika and Apolonia...

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1Thank skillz48224
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for your kind words. Apolonia is a guest favorite and was training Monika in Shilo service. It looks like we have a good teacher and a good student, too. Please come back and see us often. Sincerely, R. Wood – General Manager.

Reviewed 5 weeks ago

I wanted to give a shout out for the personal care that I received while staying at Shilo Inn Suites. Apolonia at the front desk and Theresa in housekeeping took really good care of us for the entire week. We will definitely be back when we visit our son who is stationed at Ft. Hood! Thanks for making his homecoming...

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Helpful?
1Thank Karen C
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thanks for recognizing the great service you received from Apolonia and especially Thresa. Our housekeepers rarely get the kudos for the difficult job they have. Please come back and see us when you visit your son at Ft. Hood. Please send our thanks to him for his service to our country. Sincerely, R. Wood – General Manager.

Reviewed 2 November 2016

This is my absolute favorite hotel in this area! The rooms are large and the beds are very comfortable! There is a nice cozy lounge and a separate cigar bar if you want to drink and smoke at the same time. The restaurant is very good and the staff is excellent. As if this wasn't enough for this great hotel,...

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Helpful?
2Thank Kat S
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for the nice review. You did a wonderful job of telling everyone about our spacious, all-suite hotel rooms, our great restaurant and the only cigar bar in Central Texas, our great staff, and, of course, our “Affordable Excellence”. I hope you will be returning often in the future. Sincerely, R. Wood – General Manager.

Grand Rapids, Michigan
Reviewed 26 October 2016

The hotel was recommended by those organizing our high school reunion, and having been away from Killeen for many years, it was great, much-needed advice. I stayed in a Queen suite, which offered plenty of comfortable space and well-placed plugs to charge computers and phones. The staff were also extra helpful in keeping a key ready for my mother who...

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2Thank Leigh1212
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thanks for telling me about your visit. Killeen certainly has changed a lot in the past few years. I will remind our housekeepers to make sure the TVs and alarm clocks do not have an alarm set to disturb guests in the future. I hope all your future reunions will be here at Shilo Inn, Killeen. Sincerely, R. Wood –...

Reviewed 25 October 2016 via mobile

Braden (e.g. Server) & Kevin (e.g. Chef) were excellent. High praise goes to the chef though who made my eating experience after new medical diagnosis and diet not so horrid. The experience was quite pleasant and makes me want to return!!!!! The food was presented well, and quite tasty!!!Thank you, Kevin!!!!

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1Thank Tonya T
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for the great review about our onsite restaurant. I am pleased Kevin and Braden were able to meet your special dietary needs. Our chefs can accommodate just about any special requests and are happy to do that for our guests. I hope you return to Killeen soon and stay with us again. Sincerely, R. Wood – General Manager.

San Antonio, Texas
Reviewed 19 October 2016

My wife and I stayed at the Shilo Inn in Killeen, TX 14-16 October 2016. We were there for a VVA State Conference and had a Great Time. It was out second time staying there and it was 110% better then our first time. They put us in a room that had a full kitchen to include pots, pans, dishes,...

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1Thank Popsyckle
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for sharing your great experience with me and thank you for your service to our country in Vietnam. We are proud supporters of our military and our veterans. I certainly hope that your group will choose to hold your next conference at our hotel and they you will visit whenever you find yourself in Central Texas. Sincerely, R....

Reviewed 19 October 2016

Visited Killeen for a reunion over the past weekend. My King suite was very well equipped w/ a kitchenette and very comfortable. I would definitely stay here again. The staff was very polite and helpful. Our reunion group blocked off a bunch of rooms, and we were able to congregate around the hotel and utilize their function hall to hold...

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Helpful?
1Thank Gregg P
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for the kind review. I am glad that your reunion went well and you had all the room you needed for an enjoyable time. Thanks for telling everyone how spacious your suite was and how friendly our staff is. I hope you will visit us again when your travels bring you to Killeen. Sincerely, R. Wood – General...

Gun Barrel City, Texas
Reviewed 13 October 2016

I travel to Killeen once or twice a year and always stay at Shiloh Inn. It's very close to the friends I visit. It's a nice hotel. it really is. It's just seems like every time I go "it's always something". 1. On one stay, no hot water in my room. 2. On 10/8/16, the room was not clean. The...

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Thank mrfubar2001
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for your comments. I am terribly sorry that your room was not cleaned to our Shilo standards when you arrived. I have relayed your comment to our Executive Housekeeper to use for training purposes. I am glad that Miranda did her part to take care of you. I hope you will come and stay with us again. When...

Fort Hood, Texas
Reviewed 4 October 2016 via mobile

Fort Hood Family Housing put my husband and I up here until our new house was ready, due to mold in the walls of our current house. While checking in the staff member asked for a credit card, we asked what it was for, because we were under the impression that Housing had everything covered. She immediately developed an attitude,...

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Thank Cassie W
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for taking the time to inform me of your poor treatment upon arrival. I attempted to contact you through TripAdvisor to express my sincere apology personally. I am terribly sorry that my front desk agent was so inhospitable. I do not condone the type of service you received. I have spoken to the agent that was on duty...

Tampa, Fl.
Reviewed 29 September 2016 via mobile

This is the second time in three years that I've traveled to Killeen and stayed at the Shilo Inn. This time, six of us stayed in three rooms. The hotel, bar, lobby cafe and cleaning service was all wonderful. Cheryl, who I saw in the bar and the lobby cafe, really took great care to help and serve us. The...

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Thank extex1980
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for your comprehensive review. I am glad you were pleased with your dinner and your overall stay. I appreciate your comments about the common areas. We are in the process of repairing the ceiling in the lobby and taking care of the deficiencies you noted. I was startled to learn that the pool wasn’t to the proper temperature....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
When your travels take you to Central Texas, be sure to stay at the full service Shilo Inn Suites Hotel, our newest crown jewel. Catering to Killeen's business travelers, Ft. Hood military personnel, and vacationers alike, the 160 deluxe and 82 kitchen suites hotel offers 7,000 sq ft of meeting space, and is conveniently located adjacent to the Civic and Conference Center. Children 17 and under always stay free with an adult at Shilo Inns. Dogs welcome with nominal fee. ... more   less 

Additional Information about Shilo Inn Suites Hotel - Killeen

Address: 3701 S W S Young Dr, Killeen, TX 76542-2876
Region: United States > Texas > Killeen
Price Range: $153 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Shilo Inn Suites Hotel - Killeen 3.5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Shilo Hotel Killeen
Shilo Inn Killeen
Shilo Inn Hotel
Killeen Shilo Inn
Hotel Style:
#1 Business Hotel in Killeen
#1 Family Hotel in Killeen
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Questions & Answers

Here's what travellers have asked, with answers from Shilo Inn Suites Hotel - Killeen staff and other travellers.
4 questions
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Clements, Maryland
8 months ago
Tupelo, Mississippi
over a year ago

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Questions? Get answers from Shilo Inn Suites Hotel - Killeen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we stayed on the first floor and the room was quiet.”
 of 5 bubbles 628geneh, 22 Nov 2016 | Read review
“All the rooms looked very nice.”
 of 5 bubbles 443craigs, 14 Nov 2016 | Read review
“Fourth floor for quiet rooms, bring your own pillows.”
 of 5 bubbles tie_dyed_eyes, 5 Nov 2016 | Read review
“Loved being on the first floor and believe it or not it was very quite!”
 of 5 bubbles E3241MWkarenc, 3 Nov 2016 | Read review
“I enjoyed the 4th floor because it was so quite.”
 of 5 bubbles Popsyckle, 19 Oct 2016 | Read review
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