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Hilton Garden Inn Killeen

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Hilton Garden Inn Killeen
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258 Reviews from our TripAdvisor Community

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Showing 258: English reviews
Amarillo, Texas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW

Very nice building. Good sized rooms, with coffee maker, microwave and fridge. Staff is very friendly. Cranberry/oatmeal cookies were very good (From the lobby.) Several Restaurants close enough to walk. Very nice breakfast in the hotel. When I go to this town, I would stay here again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank lauriemcb
Killeen, Texas
1 review
Reviewed 1 week ago

This was an amazing place , happy with my stay . The breakfast menu was great every morning . I was very happy with my room and service. The staff was always helpful and happy . I can't say on negative thing about my stay . I stayed there for two weeks and can't wait to come back .

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank chad921
San Diego, California
1 review
Reviewed 26 October 2016

The staff was friendly and the rooms were kept clean. Also wanted to say that the complementary internet was good. Had to hop on my computer to get some work done and the internet was flawless. Perfect location, right off the freeway.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 994dhavalb
Houston, Texas
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 October 2016

The experience from start to finish was poor at best. When we arrived the temperature control in the room 'did not' work. The room was hot and uncomfortable. We notified the front desk and the response was 'we are sold out and have no other rooms'. Our response was that we can not sleep in this room. Someone showed up... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Z9253QQwilliams
HGIKilleen, General Manager at Hilton Garden Inn Killeen, responded to this review

Dear Z9253QQwilliams We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a... More 

1 review
Reviewed 26 October 2016

If you are traveling and want a good night sleep. Stay here and enjoy the leisure. Wonderful stay and an amazing place. The staff treat you as if you are Royalty. There is no other place i could recommend other than Hilton!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank manuele842
United States
1 review
Reviewed 21 October 2016

Pretty average operation. Room was clean. Wi-Fi is very weak - kept dropping the connection. Breakfast staff spent their time watching TV and playing with cell phones rather than attending to the customers - poor management.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank James R
HGIKilleen, General Manager at Hilton Garden Inn Killeen, responded to this review

Dear Mr. James R., Please accept my sincerest apologies for the lack of attention the breakfast staff provided to you during your stay with us. This will get addressed immediately and is completely unacceptable. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important... More 

Arizona
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 19 October 2016

[Note: this review may be duplicated elsewhere. The Hilton survey said it would be on TripAdvisor, but didn't ask me to log in or identify me, so I have no idea where it went.] We stayed here for five nights last week. We are Hilton Diamond members, and are pretty familiar with Hilton hotels. This one didn't live up to... More 

Helpful?
Thank Charles S
HGIKilleen, General Manager at Hilton Garden Inn Killeen, responded to this review

Dear Charles S We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have... More 

Waco, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 October 2016

Sleep number beds in the ions are terrible. Had to move to another hotel at 4:30am and front desk refused to help. The front desk person refused to call any other hilton location and check for rooms available.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank B6125NPsusanp
HGIKilleen, General Manager at Hilton Garden Inn Killeen, responded to this review

Dear B6125NPsusanp, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. I will definitely have my Chief Engineer take a look at... More 

Dallas, Texas
1 review
Reviewed 3 October 2016

Was great for the time I was there. Great location. Everything was easy to find and very friendly staff. I was so satisfied with my stay and will be staying again when I'm in the area again. If your looking for a great place with friendly staff stop by.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank kachinal2016
Stillwater, United States
1 review
Reviewed 19 September 2016

The stay was terrible because I could not get to sleep at all. I could hear any steps from the people stayed above. The wall was too thin enough to hear others coughing and laughing in the other rooms next to mine. I am not picky traveler at all but this stay was just awful...

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Joongseo K
HGIKilleen, General Manager at Hilton Garden Inn Killeen, responded to this review

We are sorry we were not able to provide you with the quality of accommodations that you deserve. We are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ideally located in the heart of Killeen, off Highway 190, the Hilton Garden Inn Killeen hotel offers year-round entertainment only a short distance away. Walk to Restaurant Row or explore the fascinating antique stores in the beautiful town of Salado. Killeen Conference Center, Killeen Mall and Fort Hood are also within just a few miles from the hotel. ... more   less 

Additional Information about Hilton Garden Inn Killeen

Address: 2704 O W Curry Dr, Killeen, TX 76542-2600
Region: United States > Texas > Killeen
Price Range: $129 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Killeen 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Hilton Garden Inn Killeen Hotel Killeen
Hotel Style:
#5 Business Hotel in Killeen
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Killeen staff and other travellers.
1 question
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Questions? Get answers from Hilton Garden Inn Killeen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try another hotel!”
 of 5 bubbles J7339VLcharless, 19 Oct 2016 | Read review
“Choose the odd numbered rooms to be away from the highway.”
 of 5 bubbles emerald3358, 22 Jun 2016 | Read review
“room 208 was quiet and extremely clean.”
 of 5 bubbles TimothyE950, 25 Jan 2016 | Read review
“Located far enough from highway to prevent noise, no heat problems as AC worked very well”
 of 5 bubbles 245billa, 13 Aug 2015 | Read review
“We stayed on the 4th floor which offers a good view of the area.”
 of 5 bubbles daokie, 19 May 2015 | Read review
5 of 5
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