The front office staff are fully of apathy period jst there to collect a check customers don't matter; in fact if you seek service expect the treatment you are bothering them. Complete electric service shut down on night I was there the was stifling and no compensation was…
The rooms were clean and the staff very friendly. The hotel is conveniently located close to many restaurants and grocery stores. The only down side was a lack of USB ports; however, they said those have been ordered.
This is a good location if you are going to be visiting the Stockyards or the museums in Fort Worth. The hotel is also located in a nice area with lots of stores and shopping within 1 mile and many restaurants nearby. It is a fairly new property and both the public areas and…
Very friendly staff. Nice clean room. Served a great breakfast. There are very nice and convenient restaurants, some within walking distance. Only about 7 miles to the Will Roger's Equestrian Center. We will stay here again.
My family and I arrived late to this hotel, the night receptionist LORI, had a very bad attitude and gave me HELL, she said that my kids better not be loud in the room and if they were, she would kick us out without a refund. I asked to speak to the manager and LORI said good…
"make sure Lori is not working when you check in"
"Wheelchair accessible with quiet rooms near the entrance."
"Would not book room 200 or 202 that we had as the street noise is Very Loud!!!"
"I actually was in the very first room from the office, breakfast area and elevator and there were absolutely no noises! (Room 100)"
"All the rooms are Suites"