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Holiday Inn Express Lakeway

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Traveller (18)
Room & Suite (16)
Dining (5)
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Overview
  • Excellent64%
  • Very good19%
  • Average10%
  • Poor3%
  • Terrible4%
Travellers talk about
“lake travis”(13 reviews)
“front desk”(49 reviews)
“steiner ranch”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Offers from Holiday Inn Express Lakeway
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Reviews (208)
There are newer reviews for Holiday Inn Express Lakeway
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205 results
Traveller rating
126
39
22
8
10
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Time of year
LanguageEnglish
126
39
22
8
10
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All reviewslake travisfront desksteiner ranchpool areabiscuits gravybreakfast barcomplimentary breakfastlakeway arealong weekendwould stay here againnice breakfasthot tubother hotelsgreat roomupon checkyogurtvery nice hotel
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11 - 15 of 205 reviews
Reviewed 24 July 2017

Good location if you want the Lakeway area. Bright, clean, modern and spacious rooms. Love they have a shower too! Front desk staff was very friendly and helpful. Pool looks nice, but we didn't get.to use. Very quiet here.

Thank Njoylivn
Reviewed 24 July 2017

This location was perfect for all our activities. Breakfast was just right with lots of options. Coffee setup was excellent & open most of the day plus coffee/tea in room also. Excellent customer service from all: front desk, breakfast crew, housekeeping, everyone! Roomy rooms &...More

Thank kafekokoa
Reviewed 6 July 2017

Love the hotel, and especially the management! Great team with great service. I am a true customer and can honestly say that I will continue to book there as long as Daniel and Bonnie are working there.

Thank teamlojic
Response from Amelia C, General Manager at Holiday Inn Express LakewayResponded 22 July 2017

Thank you for your recent feedback. I am pleased to read that my staff, especially Bonnie and Daniel provided you with great service while you were staying with us.

Reviewed 29 June 2017 via mobile

What an enjoyable experience! My husband & I stayed for 2 nights while visiting his aunt. I am quite a stickler for cleanliness as well as customer service & more times than not, I find myself complaining about something nearly everywhere we go.. not this...More

Thank Leticia G
Response from Amelia C, General Manager at Holiday Inn Express LakewayResponded 22 July 2017

Dear Leticia, Thank you for your feedback on your recent stay with us at the Holiday Inn Express, Lake Austin. We strive to ensure that our guest have a great experience from the time that they walk in the door to the time that they...More

Reviewed 29 June 2017 via mobile

Visited family and my stay here was ideal! Staff was really friendly! Met all my need including a late check out without a hassle. I would definitely recommend staying here for anyone looking for a nice hotel as well as great views around the hotel.More

Thank Fabian V
Response from Amelia C, General Manager at Holiday Inn Express LakewayResponded 22 July 2017

Dear Fabian, Thank you for your feedback on your recent stay with us. As the General Manager these are the reviews that I like to see. We are a TEAM, try our best to provide the quality service to all of our guests, and I...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Self-Serve Laundry
Free Parking
Breakfast included
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Outdoor pool
Details
Price range
US$133 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$133 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (18)
Room & Suite (16)
Dining (5)
Pool & Beach (5)
Questions & Answers
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Jenni T
16 April 2016|
AnswerShow all 2 answers
Response from Melvin P | Reviewed this property |
They don't have them in the room but I will ask the front desk and get back to you if you can borrow them
0
Votes
DallasGeorge
13 September 2015|
Answer
Response from HIELakeway_Mgmt | Property representative |
Thanks for your inquiry. Unfortunately, we have a no pet policy in place. Only service animals are permitted. I hope this answer was helpful.
0
Votes
Room Tips
"good price. Nice area!"
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"King size bed rooms are very nice. Elevator is quiet so no concerns in location."
Read review
"Our room was on the third floor, so outside noise, if any, was minimalized."
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"All rooms are great that I have stayed in."
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