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Best Western Plus Lewisville/Coppell

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Traveller (60)
Room & Suite (21)
Dining (10)
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Overview
  • Excellent82%
  • Very good13%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“starbucks coffee”(28 reviews)
“front desk”(84 reviews)
“room was clean”(37 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Offers from Best Western Plus Lewisville/Coppell
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Plus Lewisville/Coppell
Special Offer: BOOK DIRECT & SAVE
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Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (815)
There are newer reviews for Best Western Plus Lewisville/Coppell
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Traveller rating
662
109
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662
109
26
4
6
Show reviews that mention
All reviewsstarbucks coffeefront deskroom was cleanplace to staygreat customer servicedallas areagreat staffwafflesthe hotel staffone night staystaying at this hoteleach morningthe entire staffconvenient locationdefinitely stay here againexcellent stayhot breakfast
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141 - 145 of 807 reviews
Reviewed 16 April 2017

Staff was great. Very accommodating and friendly with our frequent visits through the lobby for complimentary Starbucks coffee hot 24/hrs a day. In addition their complimentary breakfast was a great mix of American standards plus some local flare (homemade salsa/fresh Pico Dr gallo/fresh fruit variety)...More

Review collected in partnership with Best Western
Thank SecretShopperDFW
Response from Chris P, Manager at Best Western Plus Lewisville/CoppellResponded 18 April 2017

Sandi S, Thank you so much for the nice words and review. We are thrilled you stayed with us and enjoyed the hotels amenities. We will look forward to your next visit. Safe travels!

Reviewed 15 April 2017

Need a business desk, rather than a table. This place has a friendly staff. The breakfast set up was good each morning. The beds cod use some updating. I kept rolling to the low spot on the bed. There was a light bulb out in...More

Review collected in partnership with this hotel
Thank reneelinn0723
Response from Chris P, Manager at Best Western Plus Lewisville/CoppellResponded 18 April 2017

Demetriades1, Thank you for taking time to write this review. We love reading reviews like yours, so thank you for letting others know how your stay was. We look forward to seeing you again.

Reviewed 10 April 2017

Check in staff wasn't very friendly, when I asked about checkout time, instead of answering he said I'll get to that later. Room had an awful smell when entering. Seemed more like staying at a motel. Breakfast was mediocre.More

Review collected in partnership with this hotel
Thank Vanessa A
Response from Chris P, Manager at Best Western Plus Lewisville/CoppellResponded 11 April 2017

Vanessa A, Thank you for the review. We are extremely sorry that your check in experience and your stay with us was not as anticipated. We are going to retrain our auditor and we are always working on our breakfast and trying to improve it....More

Reviewed 10 April 2017

I want to compliment the front desk staff lead by Chris for their outstanding assistance to us when we found that our rental car wouldn't start on the morning we were checking out of the hotel. In the pouring rain, Chris tried to start the...More

Thank Kathyf33456
Response from Chris P, Manager at Best Western Plus Lewisville/CoppellResponded 11 April 2017

Linda M, Thank you so very much for this great review. It is great to hear that our staff is always warm and hospitable to you. We always appreciate your visits and we hope for many more years of visits to come.

Reviewed 9 April 2017 via mobile

The team at this hotel is absolutely amazing!!! From Rebecca's warm welcoming smile to Carlos's charm, it's a great home away from home during travel. Everyone is so accommodating and friendly every time!!! I wouldn't stay anywhere else in the DFW area!More

Thank Linda M
Response from Chris P, Manager at Best Western Plus Lewisville/CoppellResponded 11 April 2017

Kathyf33456, Thank you for the amazing feedback and review of our hotel. I am sorry to hear about your dead battery and glad to hear that we at least tried to help. I will pass on this review around to our staff. We look forward...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$106 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Lewisville
#1 Business Hotel in Lewisville
#1 Best Value Hotel in Lewisville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$106 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Lewisville
#1 Business Hotel in Lewisville
#1 Best Value Hotel in Lewisville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (60)
Room & Suite (21)
Dining (10)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Nigel D
25 November 2016|
Answer
Response from Kona52 | Reviewed this property |
No shuttle airport that I was ever aware of. We had a rental car but if you are using taxi, Uber, etc. to get you to your hotel, you may want to stay closer to DFW and find another hotel that offers an airport shuttle... More
0
Votes
Elle D
23 May 2016|
AnswerShow all 3 answers
Response from Carlos P | Property representative |
Unfortunately, we are a pet free hotel. Sorry for any inconvenience this may cause
0
Votes
patwoz
5 April 2016|
AnswerShow all 2 answers
Response from Carlos P | Property representative |
Although we love fur babies, we do not allow them in our hotel. So sorry. We can always help you locate a place that will take care of your pets while your here. Safe travels !
0
Votes
Room Tips
"Room was very clean and the bed was very comfortable ..."
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"Take the freeway service road and then turn in beside the Chili's restaurant. Takes you right to the..."
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"Use the water service. It's great!!"
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"All rooms are good"
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