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Comfort Inn & Suites

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146 Reviews from our TripAdvisor Community

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Showing 146: English reviews
Dallas, Texas
Reviewed 29 August 2015

I loved my stay at this hotel. It is a great property, offering a complamentary breakfast, and free wifi. The parking and hotel is safe and conviently near the interstate. My kids had a great time at the pool, and there was also a jacuzi. The breakfast was very fresh with lots to choose from. I wold recommend anyone to...

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Helpful?
Thank Kathy S
Lekeshi S, Manager at Comfort Inn & Suites, responded to this review

Thank you so much for your review!!!

Orlando, Florida
Reviewed 19 August 2015

I never do these reviews, but I'm so disappointed with our stay its a must! My family and I stayed at this location last summer and loved it. So this summer while traveling we made sure to stop at this Hotel again. Sad to say, the property has gone downhill a little since our last visit. When we checked I...

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Helpful?
Thank MMendezFamily
Lekeshi S, Manager at Comfort Inn & Suites, responded to this review

I'm sorry that you had a bad experience at our property. We just switch over from Best Western to Comfort Inn & Suites and the agents are learning a new system. We have new housekeeping staff and we've added sausage to our breakfast. We would love for you to come back and visit us one more time on me. My...

Reviewed 4 August 2015 via mobile

Friendly staff, horrible hotel. The management must be blind. There are so many things that need to be fixed in this hotel. I stayed in a room that had a leaking a/c. Which of course I didn't discover until I had fully unpacked. Decided to just suck it up and stay anyway. I Wanted some ice, you have to go...

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Helpful?
Thank Summer C
Lekeshi S, Manager at Comfort Inn & Suites, responded to this review

I'm sorry that you had a bad experience at our hotel. We have switched over from Best Western to Comfort Inn & Suites and are now under new management. i would love for you to give us another try, on me. I can assure you that your next stay will be better. If you decide to visit us again, please...

Fort Worth, Texas
Reviewed 4 August 2015

Pool Not Working..Overheard Mgr.Rashae talking to clerk about guests accounts being charged several times..Next morning I recieved alert from Capital One...My account was charged again but more than my room was supposed to be. They ran out of breakfast 2 hours before breakfast for over. Lady there did not speak English and was told she is laundry person doing breakfast....

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Helpful?
Thank Debra D
Lekeshi S, Manager at Comfort Inn & Suites, responded to this review

I'm sorry that you did not have a great experience with us. We currently switched from Best Western to Comfort Inn & Suites and we we're learning a new system at the time of your stay. That is no excuse so I do apologize. We are under new management and we would love for you to visit us again at...

Atlanta, Georgia
Reviewed 2 August 2015

Our stay was magically delicious! From check-in to check out, staff was friendly & helpful, room was cleaned to perfection (& was quiet) facility had a fitness center, business center, & pool to use. Breakfast had a wide variety- I would definitely stay again when I'm in the area. Property is under new management to my understanding & they're doing...

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2Thank Mary L
Lekeshi S, Manager at Comfort Inn & Suites, responded to this review

I'm glad that you enjoyed you stay with us! Thank you for your review!!

Reviewed 28 July 2015

My husband and little girl loved this hotel so much when we drove all the way from North Carolina to Longview to catch the Texas Hot Air Balloon Race. It has a tall shower and tall ceiling room. In fact the shower was a bit too tall but I think it was for accessible purpose. Very clean. A lot of...

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1Thank Gongtorian
Lekeshi S, Manager at Comfort Inn & Suites, responded to this review

I'm glad that you and your family enjoyed your stay! The side door is now locked! We look forward to you all coming to stay with us again!! Thank you for your review!!!

Reviewed 25 July 2015 via mobile

Let's see. Where do I start. Check in was easy. Person was friendly enough, no line, quick... And that is where the positive experience ended. Walked into the room and the first thing we notice is an open door. Thought it was a connection to another room and thought it was weird that it was open. But in fact it...

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2Thank Caitlin L
Lekeshi S, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to give your feedback. All feedback is valuable. I am terribly sorry for your bad experience her at our hotel. We are currently under new management and staffing. We have addressed all of the issues that we had recently and they're not likely to be repeated. Again thank you for your feedback.

Spring, Texas
Reviewed 18 July 2015

I recommended this hotel for my wedding party to stay for the weekend of my wedding. I also booked for 1 night. I booked the King Suite with Whirlpool and my other guest booked the double beds with the whirlpool. When I tell you, we did not have one complaint about our rooms! Everything was clean and working. I seen...

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1Thank Angel G
Milam, United States
Reviewed 14 July 2015

I never write reviews, but thought this one was worthy of it. We stay at a lot of hotels with our Select Softball team. I was really impressed with the quality this hotel provided for the price. Every thing was very nice, very spacious and very clean.

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1Thank Christy A
Keller, Texas
Reviewed 9 July 2015

My family and I stayed one night at Best Western to try it out but I must say,I was not impressed when we got our room.The A/C wasn't working so we were moved to another room then at 4am,someone tried to enter our room.We were scared out of our minds.The clerk did not enter the information into the system and...

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2Thank 233sandy

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Free Breakfast
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are conveniently located between Tyler, Texas and Marshall, Texas. Indulge in fishing, skiing, swimming, camping, or spend the day sightseeing. Begin the day with our complimentary continental breakfast served each morning or you may spend your day relaxing by our pool. Our beautiful rooms and suites provide you with the spaciousness and comfort you deserve while traveling. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 707 N Access Rd, 707, Longview, TX 75602-4205 (Formerly Regency Inn & Suites)
Region: United States > Texas > Longview
Price Range: $81 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 60
Reservation Options:
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Hotel Style:
#4 Romantic Hotel in Longview
#5 Family Hotel in Longview
#11 Business Hotel in Longview
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Questions & Answers

Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else”
 of 5 bubbles Mustang2012, 17 Jul 2016 | Read review
“101 has a full kitchen and 210 has a hot tub and bath”
 of 5 bubbles 24khasha, 1 Jul 2016 | Read review
“Third and fourth floor rooms are always quoted and seem less worn for wear.”
 of 5 bubbles 797marvinb, 12 Jun 2016 | Read review
“great views and pool! Easy access to highway, yet very peaceful.”
 of 5 bubbles patriciae298, 21 Oct 2015 | Read review
“lower floor was very convient and quiet”
 of 5 bubbles kathysD9958WG, 29 Aug 2015 | Read review
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