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Holiday Inn Express Longview

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72 Reviews from our TripAdvisor Community

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Showing 72: English reviews
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Fort Worth, Texas
Reviewed 4 weeks ago via mobile

Very convenient to I-20. The hotel was very quiet. A college softball filed up many of the rooms which I thought might make the place noisy. Never heard a word in my room. Road noise from the interstate was very nominal. Facility was clean but minimal. Breakfast was fair. Good price for a short stay on short notice.

Thank Steve-O-TX
Reviewed 4 weeks ago via mobile

This HI Express brand proved to fall way below typical HI Express service on a recent stay in route to a work assignment. First, room request type was not accommodated. Second, the check-in process, while not exactly rude, fell far short of expectations in courtesy. Third, the WIFI service was essentially nonexistent, which of course is unsatisfactory in a hotel...

Thank Brian C
IHGService, Guest Relations Manager at Holiday Inn Express Longview, responded to this review

Hello v! First of all, thank you very much for your recent stay at our Holiday Inn Express Longview, TX. I am so sorry to see you did not enjoy your overall experience with us, especially with customer service, internet service and your breakfast experience. We’d like to obtain some additional detail regarding your experience so we have sent you...

Tyler, Texas
Reviewed 25 February 2017 via mobile

We were in town this weekend with our church group attending Feminar 2017. Our group stays here every year. Last year the elevator was broke and a few others issues. This year's stay was much improved. Everything was clean, comfortable and operating. The elevator is still a little scary, but it is working so nobody had to tote luggage up...

Thank Trayntexas
San Antonio, Texas
Reviewed 19 January 2017

I put up a daughter and her three small boys in this hotel as they traveled to spend the NY holiday weekend with us. I called ahead to make sure they would not be asked to pay (a common problem, I've discovered). On first call, I was told everything would be taken care of. When I called the night shift...

Thank davidpleach
Reviewed 30 November 2016

Stopped here late and was really happy with the service and room we received. The girl at desk let is look at both the regular room and suite so that we could decide on which one we wanted. The only thing I can say is the hotel does need a little maintenance.

Thank Matthew G
Reviewed 9 October 2016 via mobile

We stayed here three years ago and thought is was nice. It has really gone downhill. Location is good but they property is in desperate need of repairs. Water damage in bathroom. Carpet in our room was torn and buckled. The room smelled musty. But the worst thing was the light in the pool dangling by a wire. So dangerous....

Thank Dina G
IHGService, Guest Relations Manager at Holiday Inn Express Longview, responded to this review

Dear Dina G, Thank you for your recent stay and for taking the time to write a review of our hotel. We always strive to provide our guests with comfortable accommodations and we regret that we did not meet some of your expectations. Allow me to apologize for any inconvenience you may have experienced particularly with our housekeeping services. Rest...

Fort Worth TX
Reviewed 24 July 2016

This location is fairly new. Everything clean and fresh. Beds were comfortable and the room had plenty of space for two people. Great breakfast buffet with all the usual Holiday Inn Express items. There's a Cracker Barrel in the next parking lot so a person could walk over there for meals if desired. Only complaint would be for the bench...

Thank Chessiefortworth
Richmond, Texas
Reviewed 15 July 2016 via mobile

I always stay at this Holiday Inn Express when I'm in town. They never disappoint. They are always accommodating. I messed up my reservation and Nicole (bless her heart) just made it work. Great Front Desk Staff!!! They have construction going on, but that's okay. They've gone out of their way to ensure you barely notice the huge new building...

Thank marcush677
Reviewed 11 July 2016 via mobile

Stopped for a quick overnight on a long trip. Bathroom needed cleaning. Seemed dingy. Found a brown recluse crawling on the floor! The room's carpet was dirty. Had an overall musty smell and feel to the room. Sheets had stains. Lobby and breakfast area was clean. Breakfast was good. Will go further into Longview next time or keep driving.

Thank Jkeri
IHGService, Guest Relations Manager at Holiday Inn Express Longview, responded to this review

Dear Jkeri, Thank you for your recent stay with us and reviewing our property. We are pleased to know you liked the breakfast selections we offer. We would like to apologize for the shortfalls you have experienced with the room accommodations you received. We want to assure you that our hotel is very proud of its level of service, cleanliness...

Reviewed 8 July 2016

The hotel is convenient to the interstate, but far from all the restaurants and shopping. Just depends on your needs if you choose this one or the other one on the North side of town. The front desk staff was very nice and helpful. The rooms were clean, as usual. The beds were rock hard, need updating. Our a/c was...

Thank breezyww
IHGService, Guest Relations Manager at Holiday Inn Express Longview, responded to this review

Dear breezyww, Thank you for choosing to stay with us, and for taking the time to leave your feedback. We're very sorry for any inconvenience you had, especially with the AC, bathroom, bed, and fitness center. Your comments are very important as it helps us constantly improve our standards for service quality. We will take into consideration your review to...

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Hotel & Grounds (3)
Room/Suite (10)
Business Centre/Function Rooms (1)
Dining (4)
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Take a Virtual Tour of the hotel.The Holiday Inn Express Hotel & Suites Longview South is conveniently located off of I-20 in the heart of East Texas. We offer 90 guest rooms with 16 suites. All rooms are equipped with high-speed Internet access, 2 phones, DVD players, coffeemaker, hair dryer, iron and ironing board. The suites include all the above plus have a microwave, refrigerator and an un-stocked wet bar. For your convenience, we feature have a 24-hour business center and a fitness center. Our gift shop/sundry shop is open around the clock for a quick snack. Our meeting room may accommodate up to 40 attendees. Audiovisual equipment is available upon request. Located outside is our pool and picnic table area with outdoor grill. Our hotel offers on-site coin operated laundry as well as same-day dry cleaning services. When you visit East Texas, Stay Smart at the Holiday Inn Express Hotel & Suites South in Longview Texas. ... more   less 

Additional Information about Holiday Inn Express Longview

Address: 900 S Access Rd, PO Box 8312, Longview, TX 75602-6110
Region: United States > Texas > Longview
Price Range: $124 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Longview 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Holiday Inn Longview
Hotel Style:
#9 Business Hotel in Longview
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Questions & Answers

Questions? Get answers from Holiday Inn Express Longview staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Easy off, easy on I-20. Very conveniently located.”
tinhop, 18 Nov 2015 | Read review
“Corner room on the 2nd floor is very spacious. Enough room for a family of 5.”
145marshallj, 10 Jul 2015 | Read review
“Don't get a room on the South End of the building unless you have a very strong wifi on you laptop. Try more for a center room.”
265georgew, 26 May 2015 | Read review
“Do no stay here.”
LAB2014review, 1 Jan 2015 | Read review
“Just make sure you always ask when making any hotel reservation, if the Hotel is inhabitable.”
TravelingMamaw, 31 Oct 2014 | Read review
5 of 5