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Comfort Suites

125 reviews
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Traveller (15)
Room & Suite (12)
Dining (2)
Overview
  • Excellent42%
  • Very good27%
  • Average15%
  • Poor9%
  • Terrible7%
Travellers talk about
“no elevator”(12 reviews)
“guest services”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.0 Star Hotel
All hotel details
Offers from Comfort Suites
Special Offer: Choice Privileges Points
Hotel deals
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Rooms
Jan 29Jan 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (125)Write a Review
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Traveller rating
51
34
19
12
9
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LanguageEnglish
51
34
19
12
9
Show reviews that mention
All reviewsno elevatorhome football gameguest servicesremote controla great staychecked in quicklythe ground floorsouth loopmanager's receptionwould stay here againan older propertycheck in was easycomfortable roomshave stayed here several timesbreakfast roomcoffee makergreat customer service
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11 - 15 of 125 reviews
Reviewed 9 October 2017 via mobile

When we first arrived Sherrie Morris the guest service coordinator was so friendly and extremely helpful and always with a smile on her face put room was wonderful and very roomy. Thank you for a great stay!More

Thank Amanda L
Response from DHSLLCTX, General Manager at Comfort SuitesResponded 10 October 2017

Dear Amanda, Thank you for staying with us and for the excellent 5-star rating for Comfort Suites Lubbock. And, thank you for the compliments for Sherrie. Our goal is to deliver platinum level guest satisfaction at affordable rates, with many complimentary amenities and proximity to...More

Reviewed 16 September 2017 via mobile

This used to be our "go to" hotel in Lubbock. Good price, clean room and well kept grounds. We were pretty disappointed this visit. The carpet in our room was pretty dingy and had a number of droppings of paint from a prior paint job....More

Thank noplacetogo
Response from DHSLLCTX, General Manager at Comfort SuitesResponded 25 September 2017

Dear noplacetogo, Thank you so much for your recent stay and for giving us feedback regarding your visit. We thank you for your compliments but are very sorry to learn that we have failed to meet your expectations but wish to assure you that all...More

Reviewed 31 August 2017 via mobile

Angelo gives the best customer service provided, always positive making sure that we customers are satisfied for all Comfort Suites needs for all the best prices. And I will come stay here whenever in the area, not just for business purposesMore

Thank Christopher M
Response from DHSLLCTX, General Manager at Comfort SuitesResponded 1 September 2017

Dear Christopher, thank you for staying with us and for the wonderful feedback about Comfort Suites Lubbock. Our goal is to deliver platinum level guest satisfaction at affordable rates, with many complimentary amenities and proximity to the Universities, Medical Center facilities and more. We look...More

Reviewed 30 August 2017 via mobile

I just want to say that every time I go to this hotel Stephen always treats me with a warm and positive attitude! I stay at this hotel every month and I am treated like family what it is crucial for a person that spends...More

Thank linanck
Response from DHSLLCTX, General Manager at Comfort SuitesResponded 30 August 2017

Thank you so much for being our repeat guest at Comfort Suites University hotel in Lubbock, and thank you for giving us a 5-star rating. I appreciate your wonderful comments on our team and am glad you enjoy our hotel, rooms, amenities, breakfast, service and...More

Reviewed 21 August 2017 via mobile

Just built Comfort Suites is a welcome respite for the business traveller. Clean, updated and one of the best values I have booked in quite some time. Book and reserve with confidence. Not many amenities within walking distance, so you need a car to explore....More

Thank Mat L
Response from DHSLLCTX, General Manager at Comfort SuitesResponded 30 August 2017

Thank you so much for your excellent rating and recommendation of Comfort Suites Lubbock. Our goal is to deliver platinum level guest satisfaction, product quality, room condition, room cleanliness and staff service. We thank you for being our guest and look forward to welcoming you...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$68 - US$112 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$68 - US$112 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (15)
Room & Suite (12)
Dining (2)
Pool & Beach (1)
Hotel & Grounds (18)
Bathroom (6)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"There is no elevator, not an issue for me, but just an FYI..."
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"As with any hotel, ask for a room away from the pool area."
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"If stairs are a problem get a ground floor room"
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"Two level hotel with no elevator. Request a ground level room if stairs are a problem."
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