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Comfort Suites

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89 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Amarillo, Texas
Reviewed 21 November 2014

We were in Lubbock for a meeting on Friday and decided to stay over for the TTU game on Saturday. We were late getting reservations, but Comfort Suites had a room available. The lobby was nice, with wood flooring, but carpet in hallways and rooms was just filthy. The beds were worn and need to be replaced. The room rate...

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Helpful?
Thank Banker825
ERIKA C, Manager at Comfort Suites, responded to this review

Dear Banker825, Thank you so much for writing a review about our Comfort Suites. I would like to apologize for the inconvenience you experienced I have share your feedback with all of our stay they join me in offering you a sincere apology. I hope you will give us another opportunity to serve you .

Dallas, Texas
Reviewed 5 November 2014

Booked a queen bed from a deal I got off of tripadvisor. I am not a big breakfast eater but I turn into one when I get out on the road to travel so chose this place for their morning buffet. Buffet runs from 6am-10am with a good selection of hot / cold drinks and meals. They also had a...

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Helpful?
Thank Social7Mobile
ERIKA C, Manager at Comfort Suites, responded to this review

Dear Valuable Guest, I would like to thank you for taking the time to write a review about your recent experience at our Comfort Suites. I'm so glad you had a good stay and were able to enjoy our Hot breakfast, all of our staff love to take care of our Guests and always happy to help in any way...

Converse
Reviewed 4 November 2014

We rented 2 rooms @ $87 each including Tax. The rooms were comfortable-all amenities functioned well. The Breakfast was adequate with Sausage, Eggs and many other misc. extras. I slightly down-rated the Hotel due to absence of an Elevator. This would make it impossible for a handicapped person.

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Helpful?
Thank yalehaus-Texas
ERIKA C, Manager at Comfort Suites, responded to this review

Dear Valuable Guest, Thank you so much for your review, we very much apprecciate your time and your good comments about our hotel. I'm very sorry for the lack of elevator I always reccomend when you make your reservation if you can not do stairs always request a room on the ground floor my staff will be happy to assign...

ROCKPORT
Reviewed 28 October 2014

Nice hotel. Very clean rooms. Blankets bright white and look like they are laundered between each guest. Plenty of towels. Refrigerator, full size coffee pot, and microwave in our room. Good breakfast. Great staff, especially Sherry who was helpful and friendly. Lots of shopping close by along with lots of restaurants.

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Helpful?
Thank TTTrucker
ERIKA C, Manager at Comfort Suites, responded to this review

Dear TTTrucker, Thank you very much for taking the time to write a TripAdvisor review about our Comfort Suites, We apprecciate your high ratings and great comments we all do our best to take care of our Guests the best way possible and is always a encoragement to hear from our Guests that we achive our goal. I will make...

Onalaska, WI
Reviewed 22 October 2014

Many of you may have read some of my other reviews and know I am not overly picky. And among Choice Hotels Comfort Inns are supposed be one of the higher rankings. Neither of those points apply to this place. I didn't know we would find any other multi level hotel without an elevator. This is one. My wife has...

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Helpful?
1Thank pertzsch
ERIKA C, Manager at Comfort Suites, responded to this review

Dear Valuable Guest, I would like to hank you for taking the time to write a review about your recent experience at our Comfort Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is very important to us and we will be using the feedback you provided to make...

Ruidoso, New Mexico
Reviewed 20 October 2014

Was there for TT homecoming. Stayed 3 nights.Coffee pot not cleaned..No clean sheets..thank goodness there were 2 beds. Last night there NOTHING was done no beds made up nothing clean and the carpet was NEVER vacumed...Do not go there..............

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Helpful?
Thank jeannette h
ERIKA C, Manager at Comfort Suites, responded to this review

Dear Jeannette H, Thank you for taking the time out of your buzy schedule to write a review about our hotel. We are very sorry that you were dissatisfied with our housekeeping efforts. I apprecciate your feedback and have discussed every issue in your review with our head housekeeper. She will be addressing these matters with her staff and is...

Granbury, Texas
Reviewed 12 October 2014

We stayed here for Tech Parent's weekend-- it was overpriced, but all hotels in Lubbock are on football game weekends; that said, it was a good experience--Erica at the front desk was very friendly at check-in and let us know to let her know if we needed anything. The room was clean, smelled nice and was roomy. I had read...

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Helpful?
Thank Robyn O
ERIKA C, Manager at Comfort Suites, responded to this review

Dear Robyn O, We thank you for taking the time to write areview about your recent experience at our Comfort Suites. I'm so glad to hear that you enjoy your stay and our "GREAT hot breakfast", you are right any time some one needs a ground floor room all they got to do is request one and all of our...

Reviewed 25 September 2014 via mobile

First impressions are important. You are welcomed into a beautiful lobby area with a pleasant check in experience. Our room was very spacious, clean and comfortable. We enjoyed a cocktail hour with beer and wine. There is a Golden Corral next door and many other restaurants in the area. Easy access, reasonably priced...you can't go wrong here.

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Helpful?
Thank Lisa J
ERIKA C, Manager at Comfort Suites, responded to this review

Dear Lisa J, We would like to thank you for writing a review about your recent experience at our Comfort Suites. I'm so glad you since you walk into our hotel you filled welcomed and that you enjoy our facilities and the ammenities we got to offer, it is very important to us to make our guests fill like home...

Coraopolis, Pennsylvania
Reviewed 18 July 2014

I stayed in this motel because it is next door to a 40-lane bowling alley and a Golden Corral. My room featured a king-sized bed, microwave, refrigerator and a TV with an extensive channel list. One of the most outstanding features is their free breakfast buffet, probably one of the top buffets within the Choice chain. Other amenities include a...

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Thank 43Rudolf1
ERIKA C, Manager at Comfort Suites, responded to this review

Dear Value Guest, I would like to thank you for taking the time out of your buzy schedule to write a review about our Comfort Suites. Your feedback is very important to us that tell us what we're doing wright, what we're doing wrong and how we can improve. I'm glad you enjoy our breakfast and the rest of our...

Southern States
Reviewed 10 June 2014

Check in was not the best experience, as this property has no elevator, and being there on business, I had many loads to tote up stairs in addition to having recent surgery, the only room on ground floor was a king whirlpool suite. Sweet! Although it takes some time to get used to a huge jucuzzi in the middle of...

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Helpful?
1Thank franklinmilford
ERIKA C, Manager at Comfort Suites, responded to this review

Dear Valuable Guest, I would like to thank you for taking the time to write a trip advisor review about your recent experience at our Comfort Suites. I'm glad you enjoy your stay and that all of our staff were able to accomodate your needs we all work hard every day to ensure our Guests have a pleasent stay and...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Breakfast Available
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Comfort Suites

Address: 5113 S Loop 289, Lubbock, TX 79424
Region: United States > Texas > Lubbock
Price Range: $115 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Suites 2*
Number of rooms: 65
Reservation Options:
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Also Known As:
Comfort Suites Lubbock
Lubbock Comfort Suites
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Questions & Answers

Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is no elevator at this hotel. It is only 2 stories.”
 of 5 bubbles 102christib, 20 Feb 2017 | Read review
“No elevator(s) make a ground floor room more appealing.”
 of 5 bubbles 248edief, 23 Oct 2016 | Read review
“I always prefer ends of hallways, top floors and away from elevators (none at this location)”
 of 5 bubbles 160michaeld, 10 Sep 2016 | Read review
“Every room has a mini fridge.”
 of 5 bubbles Availiam, 17 May 2016 | Read review
“Two floors, but no elevator. Would request a 1st floor room if this is a problem for you.”
 of 5 bubbles LanceP519, 12 Apr 2016 | Read review
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