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Staybridge Suites Lubbock

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Staybridge Suites Lubbock
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111 Reviews from our TripAdvisor Community

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Showing 110: English reviews
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georgetown texas usa
Reviewed 1 week ago via mobile

We upgraded to a king suite with a couch bed in the sitting room/kitchen since there were three of us. The room was on the ground floor and quite noisy - both from outside and the people in the next room. Bathroom clean but very basic. King bed was very comfortable and the couch bed in the sitting room was...

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Helpful?
Thank carolyns823
Leo C, Manager at Staybridge Suites Lubbock, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the noise level and pillow quality. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.

Reviewed 2 weeks ago via mobile

Alright so I'm going to be one of "Those" people. It's not that I disliked this place, but it's not up to the standards you expect at Staybridge. The staff was great, meals were average and the location is good. But it's the little things and mostly beyond the control of the staff and management. The hotel has been recently...

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Helpful?
Thank dmjenkins
Leo C, General Manager at Staybridge Suites Lubbock, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the multiple issues you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.

Upland, CA
Reviewed 3 weeks ago via mobile

To the entire staff at Staybridge Suites, I am having a hard time finding the words to express my gratitude to you for the care you provided my mother, father, and me during my dad's treatment at Texas Tech Hospital. My father was from New Mexico and spent weeks in the hospital while my mom and her little dog stayed...

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Helpful?
Thank SkippyJon
Leo C, Manager at Staybridge Suites Lubbock, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jasmine K Operations Manager

Tehran, Iran
Reviewed 15 February 2017

The staff are kind and helpful. They make their best to help you. The rooms are clean and comfortable but the breakfast items are limited. The hotel location as suitable for access to Texas Tech University specially its southern region.

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Helpful?
Thank Saeed M
Leo C, General Manager at Staybridge Suites Lubbock, responded to this review

Thank you for your review on our hotel! We are always looking for ways to improve and I assure you we are working with our team on providing more great breakfast options thanwe currently offer. We hope the next time you are in town you choose our Staybridge Suites hotel.

Fort Worth, Texas
Reviewed 14 February 2017

The people running the front desk are professional and aim to please. But, LANDRY was my favorite. I could not believe how many hours she worked. She was courteous, cordial, accommodating, and energetic. One morning, she helped the kitchen area and ran the front desk. I was impressed with her. Also, Kaye did a great job managing breakfast. The next...

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Helpful?
Thank Vaughna K
Leo C, General Manager at Staybridge Suites Lubbock, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Dallas, Texas
Reviewed 5 February 2017

If you want to be close to Texas Tech than this is the hotel. Great staff, roomy suites, good price. Have breakfast too which was average. Will stay here in the future. Great for families visiting Tech. Has a kitchen in the suites.

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Helpful?
Thank amycS1525DN
Leo C, Manager at Staybridge Suites Lubbock, responded to this review

Thank you for your great review. We appreciate our guest feedback and hope to improve upon your experience each and every stay. I assure you that we will work at our breakfast to wow! you the next time you are in town!

Benton, Kentucky
Reviewed 4 February 2017 via mobile

Nice room. Very clean. Customer service superb...everyone is very friendly. Wifi not so hot. Breakfast is typical continental... nothing special. Very close to Texas Tech....walking distance to Student Union building.

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Helpful?
Thank amylepore
Leo C, General Manager at Staybridge Suites Lubbock, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Leo C General Manager

Reviewed 5 January 2017

I stay in hotels well over 150 nights a years, and I am very diligent about reading reviews before booking in a strange place. After reading the reviews I was a bit hesitant about booking. But I was tired of staying at Hampton and Holiday Inn, and wanted to try something different. Upon checking in I was very warmly greeted,...

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Helpful?
Thank D F
Leo C, General Manager at Staybridge Suites Lubbock, responded to this review

Hello D F, We are very pleased to hear about your experience at our hotel! We pride ourselves on providing nothing less than the absolute best service. We hope that anytime that you are in the Lubbock area you will allow us to be your choice hotel! Thank you, Leo C. General Manager

Dallas, United States
Reviewed 14 November 2016

We enjoyed our stay. Great value. The hotel was clean, and nicely appointed. Our room was fully equipped room for an extended stay - very comfortable bed. The bathroom was clean (which is the most important thing), but bare - not decorated as well as the rest of the suite.Too bad we were only there fore one night. The staff...

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Helpful?
Thank Deborah C
Leo C, General Manager at Staybridge Suites Lubbock, responded to this review

Hello Deborah, We are excited to know that you enjoyed your stay with us! We always appreciate feedback and hope to improve the experience every chance we get. Our guests are the absolute most important part of our business. We hope to be your choice hotel the next time you are in Lubbock! Thank you, Leo C.

Marble Falls, Texas
Reviewed 13 November 2016

After staying at Staybridge Suites for the past 5 years on business trips to Lubbock, I am done! Not only did the room need to be better cleaned (hair in the bathroom and on the kitchen floor), the couch smelled like a dog had enjoyed resting and sleeping there. The final decision was made when I went to the front...

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Helpful?
Thank joa60
Leo C, General Manager at Staybridge Suites Lubbock, responded to this review

Hello joa60, I would like to apologize for the unsatisfactory experience that you had at our property during your most recent stay. I would like to ensure you that this is not a normal occurrence at our property. I hope that in the future you will give us another opportunity to provide the best experience we can. Thank you, Leo...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Welcome to Staybridge Suites in Lovely Downtown Lubbock, Texas Conveniently situated across from Texas Tech University, Staybridge Suites Lubbock is near the University Medical Center, Covenant Health Systems and the Lubbock International Airport. This upscale extended stay Lubbock hotel offers easy access to a number of exciting attractions and well-known businesses. Ideally located in downtown Lubbock, TX, our pet friendly lodgings are near the famous Buddy Holly Center and the thrilling Joyland Amusement Park. Live music performances in the Depot Entertainment District and Texas Tech sporting events can also be found less than two miles away. Business travelers appreciate our extended stay Lubbock accommodations near companies such as Wells Fargo, Bank of America and Merrill Lynch. In order to meet our guests' business needs, free high-speed Internet access and a 24-hour business center are conveniently available on-site. During your stay, we hope you will feel right at home in one of our spacious suites featuring full-service kitchens. Complimentary breakfast, guest laundry services and evening Sundowner Receptions are provided for your convenience, while an outdoor pool and whirlpool, a fitness center, a guest library and a barbecue grilling pavilion are available for recreation. As you plan your trip, we invite you to explore our exceptional Lubbock hotel rates and make your reservations today. ... more   less 

Additional Information about Staybridge Suites Lubbock

Address: 2515 19th Street, Lubbock, TX 79410 (Formerly Hawthorn Suites)
Region: United States > Texas > Lubbock
Price Range: $127 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Lubbock 3*
Number of rooms: 82
Reservation Options:
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Also Known As:
Staybridge Suites Lubbock Hotel Lubbock
Lubbock Staybridge Suites
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Questions & Answers

Questions? Get answers from Staybridge Suites Lubbock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites have two separate thermostats and two TVs.”
 of 5 bubbles amycS1525DN, 5 Feb 2017 | Read review
“South West Corner Rooms on the 3rd floor are the quietest on the property, and seem to be the last to be rented”
 of 5 bubbles 434df, 5 Jan 2017 | Read review
“Ask for 3rd floor. The hallway and room floors transmit a lot of noise to rooms below.”
 of 5 bubbles DavidDinAustin, 26 Oct 2016 | Read review
“Ask for a floor where the renovation has been completed.”
 of 5 bubbles bjones107, 14 Sep 2016 | Read review
“Go once the place is renovated”
 of 5 bubbles Sarapova24, 27 Jun 2016 | Read review
5 of 5