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We booked the room 30 minutes before arriving to the city. We really were pleasantly surprised. The front desk was helpful and polite. The room was great, plenty of space and clean. If I would have been working, this is the room I would want....More
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Response from Tina M, Guest Relations Manager at Americas Best Value Inn-Lubbock EastResponded April 16, 2018
Thank you for your review, feedback and comments regarding your stay of Americas Best Value Inn-Lubbock East Hotel. The deposit is for the incidental deposit which is 100% refundable to the guests if there are no damage/s is/are found on the amenities, electronics etc....More
It is on a service road next to the highway making it easy to get to and easy to get back on the highway. The building is kind of off by itself and doesn’t look like much on the outside but it is very nice...More
Response from Tina M, Guest Relations Manager at Americas Best Value Inn-Lubbock EastResponded February 28, 2018
Thank you so much for your kind remarks to our breakfast, leisure facilities and staff hospitality of Americas Best Value Inn-Lubbock East Hotel. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived...More
Do not stay at this dirty, noisy, horribly maintained motel. Our room was in the front, so we heard trucks all night coming into town through the door with a huge gap around it to the outside. A total joke. We would have left at...More
Response from Brandy C, Guest Relations Manager at Americas Best Value Inn-Lubbock EastResponded January 10, 2018
On behalf of our entire staff, we thank you for your business and for your comments regarding our bed and room. We hope to see you again to provide you with an exceptional level of service and hospitality.
Stayed at this hotel in room 147 for two nights. We noticed the stains on the sheets the first night, but had never dealt with bedbugs before so just thought the sheets were dirty since the towels were disgusting too. Housekeeping never came to clean...More
Response from Guest_Relations_2018, Guest Relations Manager at Americas Best Value Inn-Lubbock EastResponded November 16, 2017
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. I do want you to know that we take guest comments very seriously and that all of the issues you've brought to our attention are being promptly...More
The room was a no frills experience but was clean and cozy. No problems and really enjoyed staying here. Would stay again! There are plenty of dining options very close by too so get out there and enjoy! The continental breakfast was above par too....More
Thank Kelly F
Response from Guest_Relations_2018, Guest Relations Manager at Americas Best Value Inn-Lubbock EastResponded November 12, 2017
Thank you so much for your compliments to our breakfast options and service of Americas Best Value Inn-Lubbock East Hotel. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We're glad you...More