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All reviewsno elevatormain buildingfree happy hourclean smellyoung man at the front deskbetter shaperoom was cleancocktail hourvariety of choicesthe loopolder hotelbreakfast staffhot breakfastbooked this hotelnice stayfamily reunionstayed one night
My wife and I were passing through on our way from Colorado to the Austin, Texas area. We booked this hotel on line after comparing prices and previous customer reviews. The property itself is well hidden behind a pair of restaurants. The room was clean...More
Due to legitimate emergency had to cancel my trip about a week before planned departure so notified travelocity to cancel flight and this hotel right away. Was told they would do what they could but neither was refundable. Was told they'd speak directly to this...More
nice hotel, fairly quiet close to everything you need on vacation. Wal-Mart, next door and restaurants right out front. Staff was helpful, was able to answer any questions and there was always someone at front desk
Several years ago we use to stay here all the time we were in Lubbock but its out of date, management has changes and the staff is not friendly and the BEDS NEED TO BE REPLACED. They need to review what they are doing and...More
Their customer service needs some improvement to say the least. If you want to call someone staying here do not expect to be connected to their room unless you have their room number even if it is an emergency. Pretty BAD when I was told...More
Response from Steven G | Property representative |
Good morning we have a daily shuttle that runs from 7:00am - 10:00pm. If you have happen to arrive earlier than your schedule please call the hotel directly 806-785-0060 and request a shuttle service. Thank you and have a... More
Good morning we have a daily shuttle that runs from 7:00am - 10:00pm. If you have happen to arrive earlier than your schedule please call the hotel directly 806-785-0060 and request a shuttle service. Thank you and have a great day.