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Red Roof Inn & Conference Center Lubbock

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Red Roof Inn & Conference Center Lubbock
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275 Reviews from our TripAdvisor Community

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Showing 272: English reviews
Start your review of Red Roof Inn & Conference Center Lubbock
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Reviewed 2 days ago NEWvia mobile

My family and I went to Lubbock for spring break and we were searching for a good place to stay, thankfully we were able to stop by the Red Roof and it was the best hotel experience we've ever had. The lady working the front desk "Brittni" was so kind and gave us outstanding customer service. 5 stars for the...

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Helpful?
Thank MigRam433
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

MigRam433 thank you so much for the great review!!! We appreciate your kind words about the hotel and our staff member Brittni. We are happy to hear she provided you with outstanding customer service. We look forward to seeing you the next time you are in Lubbock.

Reviewed 1 week ago via mobile

They were very nice the whole time we were there. They always asked if we were doing ok. I would stay there again. Great customer service!!!!! We stayed at motels or hotels and I got to say that was the best one so far. If u got pets they are pet friendly too. They just started doing room service if...

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Helpful?
Thank Amanda E
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you Amanda E. We are so happy to hear you enjoyed your stay. Thank you for the compliments about our staff, we are very proud of our team. We look forward to seeing you again in the future.

Reviewed 2 weeks ago via mobile

Brittni made sure we were ok the entire trip. She made courtesy calls to our room when we checked in, gave us directions to different locations. She is a hard worker and i will definitely go back to stay!

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Thank jresendez
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Jresendez thank you for the wonderful compliments about Brittni. She is a great asset to our team and we are lucky to have her. Thank you for being a loyal guest. We look forward to seeing you again soon.

Lovington, New Mexico
Reviewed 4 weeks ago via mobile

I've always been impressed with the cost of Red Roof Inns, but this place needs a renovation. It's obviously old and whereas you can tell they try to keep it looking decent, it's just getting run down. We stayed here because of the pool which was definitely not heated, and the hot tub was not hot, but the sauna was...

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Helpful?
Thank Danielle M
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you Danielle C for sharing your experience with us and others. We are happy to hear you enjoyed your stay and we look forward to seeing you the next time your travels require lodging.

Reviewed 19 March 2017 via mobile

Brittni, the young lady behind the counter, has great customer service! She's very friendly and helpful...made me feel welcome! I will definitely be staying at Red Roof on my next trip to Lubbock! 😊😊😊😊

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Helpful?
Thank paulina r
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Paulina R, thank you for taking the time to write a review about your interaction with Brittni. She is a great asset to our team and we are happy to have her. We look forward to seeing you next time you are in Lubbock.

Carlsbad, New Mexico
Reviewed 19 March 2017

Sweetie and I have been to Lubbock quite a few times in the last year and have stayed at quite a few different hotels. We selected this one based on price (very inexpensive) and location. Check in went smoothly. There is a large atrium area which has the check in desk, a pool and hot tub, as well as the...

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Thank William V
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

B.J. V, thank you so much for your kind words describing your stay at our location. We are happy to hear that you were satisfied with not only the service, but the room and amenities as well. We hope to see you again in the future.

Austin
Reviewed 28 January 2017

Traveling to Colorado from Texas, my 3-generation family of adults needed a one night stay to break up the drive. This hotel was easy to get to, rooms & beds very comfortable - big, very clean, mini fridge. It's not a fancy or updated hotel but staff was friendly, full breakfast included with plenty of tables and sitting area. Large...

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Thank glazener
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you Glazener for your kind words about your visit. We are happy to hear you enjoyed your stay and we look forward to seeing you in the future.

Bellevue, Washington
Reviewed 12 January 2017

Meh. This hotel has its pros and cons but one thing that stands out is a lack of proper management. It has good facilities a swimming pool, spa but it hasn't got the basics all too right. The check in experience was smooth, friendly desk staff. The front foyer of the hotel is actually impressive. But that positive feeling disappears...

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Thank Nostalgiyeah
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you Nostalgiyeah for your review. We appreciate the feedback. We are sorry your stay did not meet your expectations. We are making improvements in the areas needed. We hope to see you again in the future.

Reviewed 19 December 2016

Bad hotel, not well kept, need extermination done (found live mouse running around). Food (breakfast) could have been fresher (biscuits were very hard and more than day-old). Construction was in progress (or was it?) with missing back door to the hotel, not very secure way of entering the building. Beds were lumpy, a/c was unmanageable (was either hot or cold,...

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Helpful?
Thank Richard B
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you Richard B for sharing your comments with us and others about your stay. I would like to apologize for the problems you encountered during your visit. I can assure you the corrective measures have been taken to ensure this does not happen in the future. We hope that you will reconsider and join us again in the future.

Reviewed 12 December 2016

The hotel overall is a wonderful place to stay, decent sized rooms, and clean. The front desk was exceptionally friendly and attentive to my needs. The front desk manager Kim was especially kind and made sure my stay was comfortable and relaxing.

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Helpful?
Thank Micah B
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you Micah B for your review. We appreciate your comments about your stay. We hope to see you again in the future.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Red Roof Inn & Conference Center offers over 6000 sq. ft. of flexible conference and exhibit space. Designed to accommodate everything from intimate board meetings to full-scale trade shows to gala receptions and family/military reunions.Hosting your company's upcoming convention, conference, meeting or banquet would be our pleasure! *On a Budget, not to worry, our professionally trained staff, will make it work for you. Features & Amenities: • (160) Spacious guestrooms and suites – one & two bedroom hospitality suites are available (usually complimentary with your room block) • Free hot breakfast bar • Large indoor heated pool, jacuzzi & sauna • Fitness center • Business center • Free local calls • Interior corridors (for your safety) • Refrigerators & microwaves in all rooms • Free WiFi internet • FEMA Approved (*government travelers) Nearby: Historic Depot District, Buddy Holly Museum, South Plains Mall, Texas Tech University (TTU), AT&T Jones Stadium, United Spirit Arena, Lubbock Citi Bank Coliseum/Auditorium, Lubbock Memorial Civic Center ... more   less 

Additional Information about Red Roof Inn & Conference Center Lubbock

Address: 6624 Interstate 27, Lubbock, TX 79404-5702
Region: United States > Texas > Lubbock
Price Range: $77 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof Inn & Conference Center Lubbock 2.5*
Number of rooms: 162
Reservation Options:
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Also Known As:
Red Roof Hotel Lubbock
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Questions & Answers

Questions? Get answers from Red Roof Inn & Conference Center Lubbock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Outside room, end of hallways away from pool area.”
365bjv, 19 Mar 2017 | Read review
“If you stay here make sure you have CASH for the incidental (damage) deposit”
billv792, 5 Nov 2016 | Read review
“Not sure if there are any.”
AmyC991, 14 Sep 2016 | Read review
“The interior rooms face the indoor pool, if you are a light sleeper the rooms facing out are VERY quiet.”
troyn214, 7 Jun 2016 | Read review
“Rooms opposite the interior courtyard don't have a wi-fi signal.”
timc159, 30 May 2016 | Read review
5 of 5