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I wanted to stay at a above-average hotel. Typically, we stay at mid-level hotels, but decided to splurge on this trip. What a disappointment for the money. We paid $50 more a night than we would've spent at a typical hotel like a La Quinta...More
Thank A TripAdvisor Member
Response from OvertonGM, General Manager at Overton Hotel and Conference CenterResponded 10 August 2016
Our rates are comparable to similar hotels in our area, we strive for true hospitality and service excellence. We’re sorry that this was not your impression this time around. Your willingness to share your thoughts is greatly appreciated.
My 84-year-old artist father, whose work is displayed in a permanent collection at Texas Tech, was invited to an event with accommodations at the Overton. He could not drive himself and had to travel by bus to Lubbock, arriving at 10:35 P.M. I called the...More
I visited Texas Tech in April 2016 and was thoroughly impressed with the west Texas hospitality and friendliness of the staff. The bed was VERY comfortable and the room had a wonderful view of campus. It's a bit of a haul to campus from the...More
Thank Mike M
Response from OvertonGM, General Manager at Overton Hotel and Conference CenterResponded 8 July 2016
Thank you for taking the time to review our property. We strive for service excellence and true hopitality; your review is greatly appreciated. We look forward to serving you again soon.
Very nice conference hotel. Staff was very friendly and professional. Meeting rooms were well appointed and comfortable. Guest rooms were also very comfortable and well appointed. I would definitely stay here again when in Lubbock.
The staff at the Overton was super. They were pleasant and Oh so helpful. The food was supueb, the service the best I've ever had and the people were fantastic. We not only had a great convention, we just had a great experience overall because...More
1 Thank iloveamystery
Response from OvertonGM, General Manager at Overton Hotel and Conference CenterResponded 18 July 2016
Thank you for taking the time to review our property. Here at the Overton Hotel and Conference Center we strive to create a culture of true hospitality and service excellence. We are pleased to hear that we are achieving our goal. We look forward to...More