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Holiday Inn Express Hotel & Suites Lubbock West

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Holiday Inn Express Hotel & Suites Lubbock West
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523 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Lubbock West
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Showing 523: English reviews
Howe, Texas
Reviewed 4 September 2015 via mobile

Very comfortable bed, choice of pillows (I liked that the pillowcases were marked "hard" and "soft"), quiet a/c, nice breakfast and helpful staff! All good and a reasonable price. Also has a fitness center.

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Helpful?
Thank Susann M
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you very much for choosing to stay with us, your business is greatly appreciated. We just love our pillows as well; it is so nice to have a choice. We hope we can see you again soon, Amanda Melkis Management Team

Hershey
Reviewed 1 September 2015

The rooms were very clean and quiet, beds were comfortable, breakfast area was well-maintained, staff was friendly and helpful. No complaints, no issues, everything about our stay was perfect. Thank you.

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Helpful?
Thank JenSinNC
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much for choosing to stay with us. We are so glad to hear you enjoyed your visit and were comfortable during your stay. We look forward to seeing you all again, Amanda Melkis Management Team

Reviewed 30 August 2015 via mobile

I returned to the same great hotel while my wife had surgery nearby. McKenzie and Kristy made my trip wonderful and even let us stay late so my wife could rest after surgery. The indoor pool really kept my kids occupied. Thank you and I'll be back again soon.

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Helpful?
Thank Markrod13
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much for choosing us on your return trip. We are all so happy to hear you enjoy staying with us. Mekenzie and Kristy are two very lovely ladies; we completely agree. We hope your school year started well and we will see you soon, Amanda Melkis Management Team

Eunice, New Mexico
Reviewed 23 August 2015

If you are booking a room in Lubbock, Texas, make sure to book it at the Holiday Inn Express Hotel & Suites LUBBOCK WEST. We have stayed at several of the hotels in Lubbock, but this hotel is by far the best. Their customer service is worth the trip to Lubbock. (we drive in from NM) Their rooms are quiet...

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Helpful?
1Thank Becca M
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you for your wonderful comments. Both Jim are Carlos are such characters we could not agree more with you. It is always inspiring to know we are able to provide such an exceptional experience for our guests. We are always happy to see you and hope the rest of your summer is memorable. Holiday Inn Express Team

Canyon, Texas, USA
Reviewed 22 August 2015

We stayed here overnight before going to Texas Tech for a prospective student event. Staff was friendly, room was nice and was quiet, breakfast was good. No problems finding the hotel coming from the north using GPS. Easy access to Texas Tech. Would stay here again.

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Helpful?
Thank Mark H
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much for choosing to stay with us on your trip to Lubbock to see the campus. Hopefully Tech was all you wanted it to be so we may see you all again. Have a wonderful rest of the year, Amanda Melkis Management Team

Las Cruces, New Mexico
Reviewed 21 August 2015

We stayed here again, and this is were we always stay when in Lubbock. We are never disappointed. Access is a little tricky, and seems to always be changing due to continuous highway construction in Lubbock. We have learned to access by turning onto Milwaukee Avenue (heading north) when we are coming into town from the south on the Brownfield...

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Helpful?
1Thank K S
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

It is always wonderful to see you all. We certainly appreciate your continued business and are so glad you enjoy our hospitality. Going down Milwaukee is the easiest way as the construction continues down the road; we are still anxious to hear what else is going to be built. Have a wonderful summer ahead and we will see you again...

Austin, Texas
Reviewed 18 August 2015

Have stayed at this property numerous times as our son is attending Texas Tech. Every stay has been enjoyed as was this one. The staff is friendly, the rooms are comfortable, and the breakfast options are varied.

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Helpful?
Thank DavidDinAustin
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

It is such an honor to have you all stay with us when you are in town. Thank you so much for your business and we appreciate your loyalty to the Holiday Inn Express brand. We hope to see you for Parents Weekend next month. Go Red Raiders! Amanda Melkis Management Team

Reviewed 10 August 2015

Hotel is kept up very well, clean rooms, friendly staff. Good location with shopping and restaurants nearby. I've stayed here several times while on business and will continue to stay here when coming to Lubbock.

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Helpful?
1Thank Austin W
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much for your continued business. It is always wonderful to see our repeat guests. The team will enjoy your kind words. See you soon, Amanda Melkis Management Team

Reviewed 9 August 2015

Reasonable rate. Comfortable bed & clean, quiet room. Channel selection is not great. Front desk staff very friendly. Breakfast selection is okay. Close to shopping & restaurants. Good stay, will return.

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Helpful?
1Thank Shell C
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much Shell C for staying with us. It is wonderful to hear you were comfortable with our rooms. We are excited for new channels coming soon to our channel line up, it will make such a difference. Have a wonderful upcoming summer. See you soon, Amanda Melkis Management Team

Reviewed 8 August 2015 via mobile

The staff here made me feel welcome and at home. I was given assistant with care kindness in a timely manor upon my arrival. My room was stocked with necessary toiletries. There were no issues with the cable. When I checked out I was given a beautiful smile from the front desk clerk. Fell in love with the staff. Now...

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Helpful?
Thank Distantheart
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

We are so happy to hear you enjoyed your stay with us. It is always the best compliment to hear our service is what sets us apart. We strive to make every guests stay an exceptional one. Thank you so much for choosing to stay with us and we will see you again soon, Amanda Melkis Management Team

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Wide-open skies and rugged landscape characterize this region, known as the South Plains. Growing larger each year, this bustling city still retains its West Texas charm, and when you stay at our hotel's facility in Lubbock, we'll make sure you get a big dose of Southern hospitality. Because we're right off Highway 82, we're just minutes from Covenant Medical Center, Texas Tech University and the businesses of downtown Lubbock. The hotel's staff is also happy to assist if you need to host a seminar or gathering in one of the event rooms. To prepare for the meeting, feel free to use the Business Center and the complimentary wireless HSIA. While you compare hotels in Lubbock, keep in mind that we're just moments from South Plains Mall and short walk from Canyon West Shopping Center. For more information on the city's history visit the National Ranching Heritage Center or the Buddy Holly Center. Our accommodations are also close to Main Event, Joyland Amusement Park, the Depot District and the American Wind Power Center. The Holiday Inn Express® Lubbock West hotel has premium amenities at a price you can afford. Sample all your breakfast favorites at the free, hot Express Start Breakfast Bar before exploring Lubbock, or hit the hotel's Fitness Center for an invigorating workout. Visit us on your next trip and enjoy unique features like our aquarium that houses a catfish named Paws. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Lubbock West

Address: 6023 45th St, Lubbock, TX 79407
Region: United States > Texas > Lubbock
Price Range: $142 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Lubbock West 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Lubbock West
Hotel Style:
#2 Family Hotel in Lubbock
#3 Business Hotel in Lubbock
#5 Romantic Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Lubbock West staff and other travellers.
6 questions
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Questions? Get answers from Holiday Inn Express Hotel & Suites Lubbock West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay at the airport ;location or ask to see the rooms prior to checking in”
G186FTjeffc, 17 Mar 2017 | Read review
“The king suites are awesome. Love the top floor.”
coachfarley, 9 Feb 2017 | Read review
“because elevator makes a loud-ish noise, recommend a room away from the elevators”
DSeth, 31 Jan 2017 | Read review
“I have stayed on all levels and different - I have never experienced a problem.”
533gonzalod, 14 Jan 2017 | Read review
“Always have a Wonderful time when we stay! How can you go wrong with Carlos at the front desk and the friendly staff all around the motel! The room is always perfect, clean and ready for us! Love the Holiday Inn Suites Lubbock West! ”
elainehill49, 28 Dec 2016 | Read review
5 of 5