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Embassy Suites by Hilton Lubbock

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Traveller (50)
Room & Suite (33)
Dining (7)
Ratings and reviews
Certificate of Excellence
  • Excellent67%
  • Very good19%
  • Average6%
  • Poor5%
  • Terrible3%
Travellers talk about
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What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
3 Star Hotel
Welcome to the Embassy Suites Lubbock hotel, the only all-suite hotel located in Northwest Texas. Truly a landmark of its own, this Lubbock, Texas, hotel boasts an unforgettable lobby featuring a Tuscan-style open-air atrium with lush tropical plants, a striking koi pond, and calming...
Offers from Embassy Suites by Hilton Lubbock
Special Offer: Double Points, Every Stay
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Location and contact
5215 S Loop 289, Lubbock, TX 79424-1393
Hotel website
16.9 km to Lubbock Intl Airport
13 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,119)
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1,116 results
Traveller rating
735
215
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LanguageEnglish
735
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57
34
Show reviews that mention
All reviewsevening receptionfront deskcooked to order breakfastthe managersfree happy hourexcellent staythe entire staffbreakfast staffcomplimentary breakfasti highly recommend this hotelgreat place to staythe breakfast areaindoor poolthe loopstaff was very friendlytexas techdefinitely stay here again
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1 - 5 of 1,116 reviews
Reviewed 2 days ago

While normally a wonderful place to stay, cleanliness of room and pool area were not good. Rooms keys continually had to be reset. Everything else about the trip was very nice including the breakfast. Still a better stay than Motel 6.

Review collected in partnership with Embassy Suites Hotels
Thank Melissa S
Hotel's Favourite
Reviewed March 3, 2018 via mobile

Great evening at my very favorite hotel. I always look forward to staying here while in Lubbock. My wife and I were there for for a medical check up, but had a great evening , down by the goldfish pond, then had breakfast the next...More

Thank 206ejw
Response from Michael A, Front Office Manager at Embassy Suites by Hilton LubbockResponded March 7, 2018

Thank you for taking the time out of your day to complete a review of our hotel, E.J.. I am delighted that you enjoyed our evening reception and complimentary cooked-to-order breakfast. These brand staples are what our guests love, and I am glad you enjoyed...More

Reviewed 3 days ago

Nice and clean - the kids were able to fee the coy fish. Room was nice and floor was quiet. Breakfast was great, woman serving the pancakes and sausage was very friendly. Location was convenient, close to TTU campus.

Review collected in partnership with Embassy Suites Hotels
Thank Tomi M
Reviewed 5 days ago

Its an older property but very well kept up. The breakfast made to order, the afternoon snacks, especially the staff were outstanding. We also attended the Lubbock Moonlight Musical in Mackenzie Park which I highly recommend to everyone. We saw "The Music Man" and "James...More

Thank Barbara J D
Response from Michael A, Front Office Manager at Embassy Suites by Hilton LubbockResponded 3 days ago

Thank you for giving your time and effort in this review Ms. Barbara. I am pleased to hear that you had a wonderful stay at our hotel and a fruitful visit here in Lubbock. I'm glad that you've enjoyed the Lubbock Moonlight Musical held at...More

Reviewed 1 week ago

The staff here is friendly and accommodating. My room was warm and humid, and there was nothing that could be done to fix it. It was uncomfortable to try to sleep and worse trying to get ready in the morning. The staff brought fans to...More

Review collected in partnership with Embassy Suites Hotels
Thank amynicole23
Response from Michael A, Front Office Manager at Embassy Suites by Hilton LubbockResponded 5 days ago

I do apologize for the inconvenience that you went through at our hotel Ms. Acosta. I sincerely do apologize. We will take your feedback into consideration and relay the message to our maintenance team to prevent this from happening in the future. We do hope...More

View more reviews
About
Description
Welcome to the Embassy Suites Lubbock hotel, the only all-suite hotel located in Northwest Texas. Truly a landmark of its own, this Lubbock, Texas, hotel boasts an unforgettable lobby featuring a Tuscan-style ...More open-air atrium with lush tropical plants, a striking koi pond, and calming waterfalls, planned with your sensory experience in mind. This premier hotel is nestled among the excitement of the South Plains Mall and minutes from Lubbock's medical centers, Texas Tech University, and the City of Lubbock Convention Center. This modern hotel boasts 156 stylish suites, designed in an inviting and contemporary decor reminiscent of the comforts of home. Enjoy thoughtful amenities such as two 32-inch televisions and complimentary internet. Wake up to a complimentary cooked-to-order breakfast, and settle in for the night with the complimentary Evening Reception. Guests enjoy an inviting indoor pool and modern fitness center. Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Breakfast included
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Beachfront
Spa
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (50)
Room & Suite (33)
Dining (7)
Pool & Beach (1)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
ShooterX
November 24, 2017|
AnswerShow all 2 answers
Response from Bryan W | Reviewed this property |
yes
1
Vote
ShooterX
November 24, 2017|
AnswerShow all 2 answers
Response from Jerad T | Property representative |
Yes sir, there is a hot tub in the pool area.
0
Votes
Dlutt
December 18, 2016|
Answer
Response from sekingrn | Reviewed this property