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La Quinta Inn & Suites Lubbock West Medical Center

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Traveller (25)
Room & Suite (22)
Dining (5)
Overview
  • Excellent31%
  • Very good24%
  • Average20%
  • Poor14%
  • Terrible11%
Travellers talk about
“bagels”(10 reviews)
“an update”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (420)
There are newer reviews for La Quinta Inn & Suites Lubbock West Medical Center
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All reviewsbagelsan updateneeded a place to stayvery pleasant staytexas tech universityfirst flooreasy accessbreakfast barfront desk clerkdefinitely stay here againhospitalrenovationpetslqcampusfreeway
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91 - 95 of 420 reviews
Reviewed 20 February 2017

I would not stay here again due to lack of working iron for clothes, no help from the desk clerk. I feel an attempt should have been made to furnish me with a working iron. I had to wear wrinkled clothes to an event that...More

Review collected in partnership with La Quinta
Thank U8689KDandrewm
Response from General M, General Manager at La Quinta Inn & Suites Lubbock West Medical CenterResponded 23 February 2017

Thank you so much for your feedback. I am so sorry that you did not have an working Iron in your room and that it was not corrected immediately. Can you please send me the detail of your stay at lq0922gm@lqreviews.com where I can research...More

Reviewed 16 February 2017

Pros: Close to Hospitals and university. Friendly efficient counter staff. Cons: Stayed in a king 2-room suit that was dusty dusty dusty....stained bedspread, stained carpet, dirty coffee maker, so much dust on the ceiling fan over the dining table that chunks of dust would fall...More

Review collected in partnership with La Quinta
Thank U6718PWrobertl
Response from General M, Manager at La Quinta Inn & Suites Lubbock West Medical CenterResponded 26 February 2017

I am sorry to hear about your experience while staying with us. Rest assured I will be doing further coaching with housekeeper who was assigned your room on proper clean process. I'll let my front desk know to keep up the friendly atmosphere. Thank you...More

Reviewed 15 February 2017

When we have to be in Lubbock, TX for my medical problems, we have always stayed at this La Quinta!! We love it, and will continue to stay here as often as possible. The service is always first rate, and the staff are always helpful...More

Review collected in partnership with La Quinta
Thank lisiah2017
Response from General M, General Manager at La Quinta Inn & Suites Lubbock West Medical CenterResponded 16 February 2017

Thank you so much for your posting! We know that you have a choice in hotels in Lubbock and we are so glad that you choose us. We look forward to seeing you again!

Reviewed 14 February 2017

I am a business customer who travels to Lubbock, Texas quite a bit. I have clients there plus my daughter attends Texas Tech University there. Unfortunately, this is the 3rd time I have had a problem at this hotel. VISIT #1: Back in August 2016,...More

Review collected in partnership with La Quinta
Thank kenkX5282RS
Response from General M, General Manager at La Quinta Inn & Suites Lubbock West Medical CenterResponded 16 February 2017

Thank you so much for your posting. We are sorry that your stays have not been to the standard you deserved. We have taken your review very seriously and we have had meetings and discussions with our housekeeping staff to make sure we deliver the...More

Reviewed 4 February 2017

We stayed for one night and were totally happy with this place. Comfy beds - great mattress & pillows. Nice linens. Big room. Very friendly desk staff. Lots of well placed outlets for working. Would stay again.

Thank lonestarchild
Response from General M, Manager at La Quinta Inn & Suites Lubbock West Medical CenterResponded 6 February 2017

Thank you so much for your wonderful comments. I will express your appreciation to the whole staff. I look forward to seeing you again in the future.

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$84 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$84 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (25)
Room & Suite (22)
Dining (5)
Pool & Beach (2)
Questions & Answers
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Becki D
1 January 2017|
AnswerShow all 2 answers
Response from General M | Property representative |
We are located in the center of Lubbock, So you will have many options to choose from. Feel free co contact me directly at lq0922gm@lqreviews and tell me what type of food you like and I will send you my personal preferences... More
0
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Becki D
1 January 2017|
Answer
Response from Becki D |
Restaurants close by
0
Votes
rollertree
28 July 2016|
Answer
Response from General M | Property representative |
Our king rooms with sofa have a double size mattress in the sleeper sofa.
0
Votes
Room Tips
"I know there was a rush to clean the rooms after a heavy traffic weekend and ours was ready when we arrived..."
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"Spacious suite! Comfortable arrangement and furnishings."
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"Second floor room that does not connect to another room. I could hear the people who shared a common wall."
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"We were on the sixth floor, odd number, which was probably quieter, and it was cool to look out over Lubbock..."
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