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BEST WESTERN PLUS Lubbock Windsor Inn

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#21 of 64 Hotels in Lubbock
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1 room 2 adults 0 children
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BEST WESTERN PLUS Lubbock Windsor Inn
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707 Reviews from our TripAdvisor Community

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Showing 701: English reviews
Sherman, Texas
Reviewed 2 weeks ago

The staff was friendly and seemed to be concerned with our comfort and the quality of service we recieved. The breakfast was adequate for what it was described to be. The staff took extremely good care of the breakfast area.

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Helpful?
Thank tcyp1
ICare_44499, Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank you for your review! We are glad you enjoyed your stay with us, come back to see us.

Denver, Colorado
Reviewed 2 weeks ago

We stayed twice in the lat 2 weeks - coming & going to South Padre. Both times, Casandra went out of her way to provide for us. If you own a property in the area, you should try to hire her away! The motel is conveniently located on the highway, pet friendly, hot breakfast included.

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Helpful?
Thank Deb H
ICare_44499, Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank you for your feedback. I am always happy to hear compliments about my staff.

glenwood springs, United States
Reviewed 2 weeks ago

This hotel was very nice. We were able to check in quickly. The rooms were clean and very comfortable. The breakfast was well stocked and clean and there were places to sit. In fact, it was one of the nicest breakfasts we have had at a Best Western. The staff were friendly and took care of all of our needs.

Review collected in partnership with Best Western
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Helpful?
Thank Terri E
ICare_44499, Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank you for taking the time to review us Terri. I am ecstatic to hear our breakfast surpassed your expectations. We hope to see you again soon.

Austin, Texas
Reviewed 3 weeks ago via mobile

My family and I stayed at this Beat Western location to end a long day of driving. We had an expedited check-in with an extremely friendly clerk. The accommodations were top-notch and much needed after the drive. The next morning, we took advantage of breakfast that was scrumptious. I love staying at this location and always look forward to the...

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Helpful?
Thank leedavila79
ICare_44499, Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank you so much for your kind words! We strive to amaze each and every one of our guests, and we are so happy to hear that we were able to do that for you. We hope to see you again soon.

Reviewed 3 weeks ago via mobile

We stayed here on our way home from CO. We chose the hotel based on convenience to the highway and being pet friendly. We got in late and left early. The staff was very friendly from start to finish the breakfast was surprisingly good. I'm honestly not usually a "Best Western" fan, but the new line of Best Western Plus...

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Helpful?
Thank Anitad364
ICare_44499, Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank you for your kind words Anita. We do hope our Plus line is changing your mind. We would love to see you stay with us again!

Georgetown, Texas
Reviewed 3 weeks ago

very clean,comfortable room, nicely appointed. friendly, helpful staff. overall, a step up in quality from many dog-friendly motels, at no great cost. conveniently located near the Interstate and Lubbock sites.

Review collected in partnership with Best Western
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Helpful?
Thank Burke G
ICare_44499, Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank you for your feedback Burke! We appreciate you choosing Best Western.

Granbury
Reviewed 4 weeks ago

We met family here and stayed together for our daughter's graduation. The rooms were too small for us to visit, but the lobby was nice and the breakfast was nice. The staff was kind. I would have preferred less noise in the halls, but that wasn't the fault of our staff. It was a busy weekend.

Review collected in partnership with Best Western
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Helpful?
Thank 14Jennifer
ICare_44499, Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank you for your feedback Jennifer. We appreciate you telling us how we can improve. As far as room sizes go, we have suites that can accommodate visitors much more comfortably than our regular rooms. We hope you will give us a second chance and stay with us again. This time in a suite.

Brownsville
Reviewed 1 December 2016

The hotel and rooms are nice but the 2 queens beds are quite bad because of this I would not stay again. I read reviews and saw that comment but I figured it was not going to happen to me. I had been on the road for 10 hrs and needed some sleep.

Review collected in partnership with Best Western
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Helpful?
Thank Linda B
ICare_44499, Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank you for your feedback Linda. I am sorry to hear you did not get a good night's rest in our beds, but I hope you will give us another chance as we have a project planned in January to bring in all new beds to the hotel and throw the old ones out.

Reviewed 30 November 2016 via mobile

Had a nice stay. Staff was friendly and helpful. Room was clean. Breakfast was ready and waiting for us. Our stay was made better because of the people there made us feel at home. They went out of their way to help us with all our needs.

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Helpful?
Thank Debby E
ICare_44499, Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank you for you review Debby! We want you to feel at home here at the Lubbock Windsor Inn.

Odessa, Texas
Reviewed 28 November 2016

This property appears to be well maintained from the outside and common areas, but we were disappointed in the maintenance and cleanliness of the room itself. The towels were tired, worn down, and faded. The bed ruffle was torn (the maid admitted that she knew that to be the case), and the carpet was old and stained. It's the kind...

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Helpful?
Thank barrythill50
ICare_44499, Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Hi Barry, We are sorry to hear you will not be staying with us again, but we will not take this as a final good bye. I just sent you an e-mail that I hope will change your mind about us for a future stay. Please call me at the hotel's direct line to inquire about this further. We are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Centre with Internet Access
Official Description (provided by the hotel)
100% NON SMOKING. Interior corridor room entrances. With elevator. Very friendly staff. Indoor heated swimming pool, hot tub, fitness center, business center. Complimentary full hot breakfast, free wi-fi, free parking. All rooms equipped with LCD tv, Micro/Fridge, Iron/Ironing board, hair dryer, iPhone docked alarm clock. King rooms with recliner and double queen with lounge chair and ottoman.Located off of the I 27 at a junction of loop 289, hwy 84 & hwy 87. Very easy entry/exit. Close to restaurants, Texas Tech University, United spirit arena, Medical district, airport, golf courses and downtown. ... more   less 

Additional Information about BEST WESTERN PLUS Lubbock Windsor Inn

Address: 5410 Interstate 27, Lubbock, TX 79404-4500
Region: United States > Texas > Lubbock
Price Range: $105 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Lubbock Windsor Inn 2.5*
Number of rooms: 64
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Also Known As:
Best Western Lubbock Windsor Hotel Lubbock
Lubbock Best Western
Hotel Style:
#1 Green Hotel in Lubbock
#7 Romantic Hotel in Lubbock
#11 Business Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Lubbock Windsor Inn staff and other travellers.
2 questions
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Fort Worth, Texas

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the Air Conditioner”
  • Air Conditioner Filters EXTREMELY Dirty
 of 5 bubbles 651jessiep, 19 Nov 2016 | Read review
“Pet friendly room have easy acess to outside but still have all the amenities and modern style.”
 of 5 bubbles wendywilliams2016, 2 Nov 2016 | Read review
“Rooms in the center were very quiet.”
 of 5 bubbles badge529, 1 Nov 2016 | Read review
“Opposite side of I27 would be more quiet.”
 of 5 bubbles W6152PRkarenc, 29 Aug 2016 | Read review
“just ask for room in quieter area!”
 of 5 bubbles gloriaa2013, 23 Aug 2016 | Read review
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