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BEST WESTERN PLUS Lubbock Windsor Inn & Suites

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Traveller (44)
Room & Suite (2)
Pool & Beach (1)
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Overview
  • Excellent54%
  • Very good19%
  • Average10%
  • Poor7%
  • Terrible10%
Travellers talk about
“best westerns”(15 reviews)
“room was clean”(39 reviews)
“hot breakfast”(17 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from BEST WESTERN PLUS Lubbock Windsor Inn & Suites
Special Offer: BOOK DIRECT & SAVE
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Offers from BEST WESTERN PLUS Lubbock Windsor Inn & Suites
Special Offer: BOOK DIRECT & SAVE
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Rooms
Jun. 3Jun. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (830)
There are newer reviews for BEST WESTERN PLUS Lubbock Windsor Inn & Suites
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All reviewsbest westernsroom was cleanhot breakfasteasy accesspool and hot tubbiscuitsstaff was very friendlygreat place to staydefinitely stay here againwafflesdesk clerkthe breakfast arearoad tripfree breakfasttexas techpetinterstate
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11 - 15 of 821 reviews
Reviewed December 30, 2017

We stayed here Thanksgiving weekend on our way to meet family in New Mexico. I called and made a reservation while we were on the road and informed the desk clerk we would be arriving late. It was close to midnight and COLD when we...More

1  Thank RockyMtnTexan
Response from Tina M, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn & SuitesResponded 4 weeks ago

Dear RockyMtnTexan, I’m glad to know you had a blissful time with us! Thank you for taking the time to tell us how our staff efforts to provide you a clean and comfortable experience have been successful. It's good to hear from you and we...More

Reviewed December 28, 2017

We had no hot water in the room. No repair people on duty. Could not change rooms because we needed the handicap room. We checked out a day early. Terrible experience. No response from staff except to say no repair person on duty.More

Review collected in partnership with Best Western
Thank Jim G
Response from Tina M, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn & SuitesResponded 4 weeks ago

Dear Jim G, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. This is certainly distressing to hear and we want you to know that we are addressing the...More

Reviewed December 26, 2017

Our room was not cleaned and the front desk clerk was not real willing to assist us (I needed clean towels). Just not the level of service that I expected from a Best Western. When checking out the clerk said she would have someone contact...More

Review collected in partnership with Best Western
Thank 198angelenap
Response from Tina M, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn & SuitesResponded 4 weeks ago

Dear 198angelenap, We are very sorry to hear the unprofessional act of the clerk. We already informed the management about this for necessary actions. We value our customers well and we apologize for mistake of the clerk. We assure you that this is not to...More

Reviewed December 15, 2017

Stay was good ..... check in guy was nice and very professional ... rooms where nice clean had everything we needed .. kids enjoyed the pool and breakfast nice as well... thank you always enjoy staying at BWMore

Review collected in partnership with Best Western
Thank K5266JXaprilm
Response from Tina M, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn & SuitesResponded 4 weeks ago

Dear K5266JXaprilm, Thank you for sharing the fun experience that your kids enjoyed at the pool. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We hope to impress you again during your next...More

Reviewed December 9, 2017

Friendly ,helpful and professional staff .Great location. I truly enjoyed my stay ! Definitely coming back to this hotel on my next trip to Lubbock . Very good breakfast every day . Rooms are clean , nicely decorated and housekeeping is doing excellent job!More

Review collected in partnership with Best Western
Thank mikejH8349KF
Response from Tina M, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn & SuitesResponded 4 weeks ago

Dear mikejH8349KF, Thank you for taking the time to complete our guest satisfaction survey and for rating our BEST WESTERN PLUS Lubbock Windsor Inn & Suites hotel so highly! I am so glad that you found our hotel to be clean and convenient and that...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Spa
Fitness Centre with Gym / Workout Room
Indoor pool
Hot Tub
Heated pool
Details
Price range
US$86 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Lubbock
#7 Romantic Hotel in Lubbock
#11 Business Hotel in Lubbock
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$86 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Lubbock
#7 Romantic Hotel in Lubbock
#11 Business Hotel in Lubbock
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (44)
Room & Suite (2)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
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chrislovesblues
August 21, 2016|
AnswerShow all 3 answers
Response from lonestarlizard | Reviewed this property |
Not sure of the brand but as others here have posted, it isn't very good. We usually take our machine and make our own coffee. If you like good, reasonably strong coffee, this hotel does not have it. The rest of breakfast is... More
0
Votes
Lieu H
March 8, 2015|
AnswerShow all 5 answers
Response from Jacktech24 | Reviewed this property |
About a ten minutes drive or so. Not a bad location from the University.
0
Votes
Room Tips
"Rooms on the back side will be quieter."
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"Avoid this place."
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"Room next to side exit stairs noisy"
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"Great place to stay!"
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