We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Quality Inn & Suites

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Quality Inn & Suites
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

645 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Quality Inn & Suites
See the most recent reviews
Showing 645: English reviews
Emory, United States
Reviewed 2 weeks ago

I've never had a more friendly, professional staff at s hotel. From the booking to the checkout, everything was phenomenal. Room was clean, breakfast was good, and service was great. I will stay here every time I visit my family in Lubbock.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Jay W
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time to write such a lovely review of your recent stay at our hotel. I am so glad you found us to be friendly and professional. I am blessed with an entire team who truly love their jobs and I love hearing their love shine through! I'm glad you also found our rooms to be...

Tomah, Wisconsin
Reviewed 2 weeks ago

We were very impressed with the place and the staff. Would stay there again if we ever are in the area. A great shopping area is within walking distance with excellent places to eat as well. Very clean and safe setting.

Review collected in partnership with this hotel
 Report
Helpful?
Thank 582waynee
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property I am so glad to see you enjoyed your stay! I am so glad you were impressed with both our hotel and our team, that you found us to be in a clean and safe environment with enough to do in close proximity....

Amarillo, Texas
Reviewed 2 weeks ago

The hotel is very affordable for location to lots of great shopping and outlets and places to eat as well . Rooms where clean and staff was great and attentive with ok breakfast . Our bathroom lighting was a little dark, could use better lighting as well as larger bath towels would be better too !

Review collected in partnership with this hotel
 Report
Helpful?
Thank Ed0411
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property, I am so glad to see you enjoyed your stay! I am so glad you found us affordable, in a great location for shopping and dining, our rooms were nice and clean and most of all that my team was nice and friendly....

Odessa, Texas
Reviewed 2 weeks ago

Room was, clean and quiet staff was courteous and helpful and made us feel welcome. This Quality Inn was easy to get to, with eating establishments and shopping very close. I would defiantly stay here again.

Review collected in partnership with this hotel
 Report
Helpful?
Thank kennethrybolt
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property I am so glad to see you enjoyed your recent stay. I'm so glad you found our rooms clean, our team friendly and courteous and that we all made you feel welcome. As Lubbock grows we are in a prime location in terms...

Springfield
Reviewed 2 weeks ago

The room rate for the first night was nearly 60% more than the second night. Yet, no additional amenities were provided for the additional cost. No discounts were available for the first night rate although a government rate was applied to the second night.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Gary M
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write a review regarding your recent stay, I'm sorry you felt we were overpriced. Typically the rates in Lubbock do tend to run a little higher on the weekends due to a different clientele utilizing them - this last weekend was no exception and with the added Jacuzzi in the room...

Flint, Michigan
Reviewed 2 weeks ago

Jennifer, the manager, made us feel very welcome. She remembered names and room numbers. The rooms, the pool are very clean. We're already booked for our return trip at the end of our vacation. Fairly close proximity to Lubbock airport.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Margaret J
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for not only writing such a lovely review of our property but to name drop me as well! I am so glad my team and I were able to take care of you ladies while you were on vacation (and from our conversations it was a WELL deserved vacation!) The entire team and I look forward...

Reviewed 2 weeks ago via mobile

Hotel was clean and comfortable. Staff was very friendly and helpful. Our only concern was that we arrived after midnight, and the computer system was not able to process our AAA discount, so we paid more than we thought was appropriate.

 Report
Helpful?
Thank Janet D
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time to write such a lovely review regarding your recent stay I am so glad to see you enjoyed your stay. I am so glad you found our facility to be clean and comfortable and my team friendly and helpful. I am so sorry our system was unable to process your AAA discount, if you...

Bradford, New Hampshire
Reviewed 2 weeks ago

The Quality Inn was great and clean the breakfast was great as well. We signed up for a frequent stayer program with comfort in so we were looking for places associated with Comfort in. This was I believe the first time we stayed at a Quality Inn and we enjoyed our stay.

 Report
Helpful?
Thank Sheila D
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of your recent stay I am so glad to see you enjoyed yourself. I am so glad that you joined the Choice rewards program, welcome to the family! I am so glad that not only were we your first Quality Inn to stay at but that...

Portales, New Mexico
Reviewed 3 weeks ago

clean the showers and make sure the Paintings/pictures are not falling off the wall Amazing services from all the staff. Totally loved the hospitality! Am I writing an essay or what? Ok having to do this is not making me like it any more. I thought I should be able to write as much as I would like. This is...

Review collected in partnership with this hotel
 Report
Helpful?
Thank jackie_lei_cruz
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review about our hotel, I am so glad to see you enjoyed your stay. I'm incredibly sorry that the shower was not cleaned to your expectations as well as the paintings coming off the walls - I have relayed your comments to my Executive Housekeeper to ensure...

Republican City
Reviewed 3 weeks ago

This is a really nice place. It's well taken care of, the staff is nice, the breakfast is really good. I normally choose Comfort's because I think they're a better quality place to stay, but this will be my hotel of choice whenever I'm in Lubbock. I highly recommend it!

Review collected in partnership with this hotel
 Report
Helpful?
Thank Diane R
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of your recent stay, I am so glad to see you enjoyed yourself. I am so glad you found our facilities to be nicely taken care of, my team friendly and our breakfast to be exceptional as well. I am SO happy that you will stay...

101 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (39)
Viewed
Room/Suite (10)
Viewed
Hotel & Grounds (12)
Viewed
View from Room (1)
Viewed
Bathroom (2)
Viewed
Pool/Beach Area (1)
Viewed
Dining (7)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (62)
Viewed
Hotel & Grounds (10)
Viewed
Business Centre/Function Rooms (6)
Viewed
Dining (9)
Viewed
Room/Suite (27)
Viewed
Pool/Beach Area (3)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Lubbock hotels
2.1 km away
Hampton Inn & Suites Lubbock Southwest
0.9 km away
Holiday Inn Express Hotel & Suites Lubbock West
9.2 km away
Country Inn & Suites By Carlson, Lubbock
Show Prices
Show Prices
Show Prices
3.7 km away
Hawthorn Suites by Wyndham Lubbock
3.4 km away
Embassy Suites by Hilton Lubbock
1.0 km away
Hilton Garden Inn Lubbock
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities

Additional Information about Quality Inn & Suites

Address: 3430 W Loop 289, 34th Street & Loop 289 South, Lubbock, TX 79407-3745
Region: United States > Texas > Lubbock
Price Range: $103 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 65
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Choice Hotels and Hotels.com so you can book your Quality Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quality Hotel Lubbock
Quality Inn And Suites
Quality Inn Lubbock
Lubbock Quality Inn
Hotel Style:
#1 Best Value Hotel in Lubbock
#2 Business Hotel in Lubbock
#3 Family Hotel in Lubbock
#3 Romantic Hotel in Lubbock
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
7 questions
Ask a question
Texas
over a year ago

See all questions (7)

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request for a room that is not on the corner closest to the freeway, depending on time of day, the traffic noise can be annoying.”
 of 5 bubbles johnnyw111, 22 Feb 2017 | Read review
“Top floor is quieter.”
 of 5 bubbles ATexasMom, 7 Feb 2017 | Read review
“The "Thank You" note left on our bed was lovely. ”
 of 5 bubbles grayfox52, 6 Feb 2017 | Read review
“Our room was close to the side parking lot ... very convenient !”
 of 5 bubbles 38davidv, 4 Feb 2017 | Read review
“rooms on west side are quieter.”
 of 5 bubbles gm1151, 18 Jan 2017 | Read review
5 of 5