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Quality Inn & Suites

693 reviews
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Traveller (41)
Room & Suite (41)
Dining (16)
Overview
  • Excellent70%
  • Very good24%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“waffles”(76 reviews)
“front desk”(92 reviews)
“the loop”(35 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Rooms
Mar. 5Mar. 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (693)Write a Review
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Traveller rating
472
173
32
10
5
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LanguageEnglish
472
173
32
10
5
Show reviews that mention
All reviewswafflesfront deskthe looproom was cleanchoice hotelsgreat staybreakfast staffplace to stayhot tubtop floorthird floorthe breakfast areasofa bedlubbock areastaying at this hoteltexas techindoor pool
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121 - 125 of 692 reviews
Reviewed 28 October 2016

Easy to get to and get onto freeway, Hot tub was very nice. Pool temperature was good. Easy check in. Nice breakfast area; however, the scrambled eggs were not the best, some in what I took were cold. I would recommend getting a room on...More

Thank Steven H
Response from Jennifer J, General Manager at Quality Inn & SuitesResponded 30 October 2016

Thank you so much for taking your time to write such a lovely review of our property I am so glad to see you enjoyed your recent stay. I'm so glad you found our location easy to get to and from, our hot tub and...More

Reviewed 28 October 2016

Whhen I booked, I asked for a top floor room away from the highway. I was given a second floor room on the highway side. When I requested to be moved, I was told nothing was available. Phone line was dead. Floor lamp had no...More

Thank prado1122
Response from Jennifer J, General Manager at Quality Inn & SuitesResponded 30 October 2016

Thank you for taking your time to write such a nice survey about your recent stay with us. Please accept my deepest apologies for not being able to accommodate your requests. I have spoken to my Executive Housekeeper about both the phone line and the...More

Reviewed 22 October 2016

Just a hotel for the night, nothing special. There was nothing about this hotel that would make me go out of my way to stay here again. For being just a place to stay for the night it was sufficient. So soMore

Review collected in partnership with this hotel
Thank cliff_morris
Response from Jennifer J, General Manager at Quality Inn & SuitesResponded 25 October 2016

Thank you for taking your time to write a review of our property, with that being said please accept my deepest apologies for your recent stay. When you stay at the Quality Inn & Suites in Lubbock, TX my team is trained to go above...More

Reviewed 21 October 2016

Seemed like and older hotel, but a fare deal for the price, plus surprised by the very large room. Friendly employees from front desk to breakfast staff, very helpful. Very convenient to nice outlet mall and restaurants right down the street.More

Review collected in partnership with this hotel
Thank James S
Response from Jennifer J, General Manager at Quality Inn & SuitesResponded 22 October 2016

Thank you so much for taking your time to write such a lovely review of our property, I am so glad to see you enjoyed your recent stay with us. Yes we are a little on the older side (10 years) but we have an...More

Reviewed 18 October 2016

This hotel is managed superbly. Every single employee we encountered was extremely nice and accommodating. The place was very clean too. We will try and go there every time we're visiting Lubbock to see our sons who are students there.More

Thank Megan H
Response from Jennifer J, General Manager at Quality Inn & SuitesResponded 19 October 2016

Thank you so much for taking your time to write such a lovely review of our property I am so glad to see you enjoyed your recent stay. I am so glad my team went above and beyond for you, each and every member on...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$58 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Lubbock
#2 Business Hotel in Lubbock
#3 Romantic Hotel in Lubbock
#3 Family Hotel in Lubbock
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$58 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Lubbock
#2 Business Hotel in Lubbock
#3 Romantic Hotel in Lubbock
#3 Family Hotel in Lubbock
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (41)
Room & Suite (41)
Dining (16)
Pool & Beach (4)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Jeanna S
10 August 2017|
AnswerShow all 2 answers
Response from Johnny W | Reviewed this property |
i have never taken a pet to this hotel so, i cannot answer that question. you might call them to ask.
0
Votes
Dannypot1
24 May 2017|
Answer
Response from occassionaltrave2017 | Reviewed this property |
Yes, they do. We did not take advantage of it, but I did notice they did.
1
Vote
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1234
Room Tips
"Upper floor toward end of hall was quiet"
Read review
"Back side of hotel is away from the highway."
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"Beds are very comfortable with pillow top mattresses."
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"Wish all rooms had handicapped commodes. So hard to get down."
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