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Quality Inn & Suites

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644 Reviews from our TripAdvisor Community

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Showing 644: English reviews
Durango, Colorado
Reviewed 10 August 2016

Room was clean and bed was comfortable. Television was up to date and large. Room was cleaned daily and left very nice for my return. Parking lot was large enough to accomedate all guests. Breakfast was fresh and a decent selection. Overall I was happy with the room

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Helpful?
Thank Dominic V
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a great detailed review - I am so glad to see you enjoyed your recent stay. I'm so glad you found our rooms to be clean and comfortable, our electronics up to date and breakfast to be fresh with a decent selection. Each and every one of our team...

Hobbs
Reviewed 10 August 2016

Very great stay. Will stay here again. Everything was great including the bed, pool, hottub, and breakfast. Staff was very friendly and helpful. Keep up the good work. I will defiantly recommend Quality Inn to family and friends

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Thank SheenaWilliams
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property, I am so glad to see you enjoyed your stay. I'm glad you were able to take part and utilize all of our amenities such as breakfast, the pool and especially the hot tub! Our entire team love their jobs and I am...

Clovis, New Mexico
Reviewed 9 August 2016

excellent service and very friendly atmosphere. would have stayed at this hotel many times in the past & will more in the future. excellent service & friendly atmosphere. would have & have recommended this hotel to others..

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Helpful?
Thank joestanf
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property, I am so glad that not only do you enjoy your stays here but you come back time after time after time. I'm happy to hear that you find us to have excellent service within a friendly environment - each and every one...

Ganado, Texas
Reviewed 2 August 2016

Comfortable & clean room with microwave and fridge. No overhead lights, three lamps; not conducive for reading. Small pillows. Bathroom clean with a good supply of bath linens. Breakfast standard; however the attendant was very friendly and cheery and he made the waffles for everyone. We agree with Kate J about the automatic $1.50 safe charge and we also had...

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Helpful?
Thank Jeanie B
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property, I am so glad to see you enjoyed your recent stay! I'm so glad you found our rooms to be comfortable, nice clean restroom facilities and good linens - I agree with you about the lights, I am a reader and it can...

Midland, Texas
Reviewed 2 August 2016

I travel to El Paso four days a month and I have tried several different hotels. Some are fancier but also more expensive! This is probably the best place for your money! Clean rooms and friendly people!

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Helpful?
Thank bmelton50
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property in Lubbock. I am so glad you find us to be the best place for your moneys worth. I'm so glad you found our rooms clean and our team friendly. Our team prides themselves on their jobs and I love when their passion...

Reviewed 30 July 2016 via mobile

Hotel was very nice and clean. The service was great! The people in charge of breakfast were very friendly and attentive. FYI, watch your bill for the $1.50 safe charge. It is automatically added at many Choice hotels whether you use the safe or not. I had no problem getting it removed.

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Helpful?
Thank Kate J
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property I am so glad to see you enjoyed your stay. I'm glad you found our rooms nice and clean but most of all I'm so glad to hear about our AMAZING service. The entire team and I truly pride ourselves on our jobs,...

Reviewed 30 July 2016 via mobile

Hotel was clean. Not the best. Spa was like warm, strong smell of chlorine. Breakfast ok but more variety would be better. I would suggest for quick trip but seems much better options in the area. Beds comfortable and nice to have refrigerator.

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Helpful?
Thank WillisAB
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time to write such a nice survey about our hotel. I'm sorry to see that you found us not the best, was there something in particular that made you feel that way? Our team truly prides themselves on being the #2 hotel in Lubbock, I would love to discuss your recent stay in further detail...

Magnolia, Texas
Reviewed 29 July 2016

Room was clean, linens and bed smelled tresh, bed cover had no stains, breakfast well stocked and the waffles were in the shape of Texas and the helper made them and brought them to my table. Only suggestion, spray a/c vents with disinfectant like Lysol.

Review collected in partnership with this hotel
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Helpful?
Thank marlbrick
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a wonderful review of our property - I am so glad to see you enjoyed your stay. I'm glad to see you found our rooms clean and smelling fresh, our breakfast nice and adequate and great service during breakfast. Thank you for your recommendation on spraying the A/C vents...

Reviewed 29 July 2016 via mobile

So I specifically chose this hotel because of all the good reviews. When we got there I noticed all the floors were very sticky. In the elevator and in our bathroom everyone's shoes were sticking to the floors. Then I noticed multiple hairs in the tub before we had even used it. All night my son and I coughed and...

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Helpful?
Thank Srwarner117
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write a review of our hotel, with that being said please accept my deepest apologies for your recent stay with us. I am so incredibly sorry that your expectations were high and we let you down from the beginning. I have addressed the issue regarding your sticky floor with both my...

Midland, Texas
Reviewed 29 July 2016 via mobile

Just needed a place to overnight. Picked this hotel due to price and location. Stay was adequate. Room was comfortable. Bathroom needed some updating. Had a little rust around faucets and around edge of tub. Walls pretty thin, heard my neighbors in a normal conversation during the middle of the night. Would consider staying there again but think I'd spend...

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Helpful?
Thank Rich G
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property I am so glad to see you enjoyed your stay. I'm glad you found our rooms comfortable and your overall stay adequate. I'm sorry you found rust around the faucet and edge of tub - my maintenance man will be spending this week...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities

Additional Information about Quality Inn & Suites

Address: 3430 W Loop 289, 34th Street & Loop 289 South, Lubbock, TX 79407-3745
Region: United States > Texas > Lubbock
Price Range: $103 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 65
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Also Known As:
Quality Hotel Lubbock
Quality Inn And Suites
Quality Inn Lubbock
Lubbock Quality Inn
Hotel Style:
#1 Best Value Hotel in Lubbock
#2 Business Hotel in Lubbock
#3 Family Hotel in Lubbock
#3 Romantic Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
7 questions
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Texas
over a year ago

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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request for a room that is not on the corner closest to the freeway, depending on time of day, the traffic noise can be annoying.”
 of 5 bubbles johnnyw111, 22 Feb 2017 | Read review
“Top floor is quieter.”
 of 5 bubbles ATexasMom, 7 Feb 2017 | Read review
“The "Thank You" note left on our bed was lovely. ”
 of 5 bubbles grayfox52, 6 Feb 2017 | Read review
“Our room was close to the side parking lot ... very convenient !”
 of 5 bubbles 38davidv, 4 Feb 2017 | Read review
“rooms on west side are quieter.”
 of 5 bubbles gm1151, 18 Jan 2017 | Read review
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