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Quality Inn & Suites

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Traveller (41)
Room & Suite (41)
Dining (16)
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Overview
  • Excellent69%
  • Very good25%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“waffles”(71 reviews)
“front desk”(92 reviews)
“the loop”(35 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (692)
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Traveller rating
472
173
31
10
5
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Time of year
LanguageEnglish
472
173
31
10
5
Show reviews that mention
All reviewswafflesfront deskthe looproom was cleanchoice hotelsbreakfast attendantplace to staytop floorthird floorthe breakfast arealubbock areahot tubtexas technew mexicoindoor poolwould highly recommend this hoteldefinitely stay here again
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21 - 25 of 691 reviews
Reviewed June 6, 2017 via mobile

Traveling on a business trip and staying here. Room was clean and has refrigerator, coffee maker, and the other usual amenities. Room I'm in has a jacuzzi tub and the bathroom is huge. It even has a television so I can watch Jerry Springer. AC...More

Thank JackH74033
Response from Lacee R, General Manager at Quality Inn & SuitesResponded June 22, 2017

Thank you so much for taking the time to review our hotel. We are so glad that the room has been up to your standards. We hope you choose to stay with us again next time you are in the area.

Reviewed June 4, 2017

Charged $475 to our credit card for a room that was previously canceled. This occurred after we checked out and had paid for our two rooms reserved for Texas Tech graduation almost a year prior. Horrible experience and customer service from the GM. There was...More

1  Thank allysonlea303
Response from Lacee R, General Manager at Quality Inn & SuitesResponded June 7, 2017

Hi Allyson, I would love to have a chance to speak with you about your reservation on graduation weekend. I have looked back to locate your reservation, but have not been successful. We do follow the Choice Hotels policy regarding cancellations and refunds. If you...More

Reviewed May 31, 2017 via mobile

Walked in & my son mentioned that it smelled & felt as if we had walked into a home not a hotel. The room was spacious & VERY clean. Beds were comfortable. It is located right off the loop, but with AC fan running, we...More

Thank 806Poke
Response from La'Cee P, General Manager at Quality Inn & SuitesResponded June 6, 2017

Thank you so much for your kind words about our hotel. We are so glad you and your family enjoyed the home feeling our hotel gives. We hope on your next stay you can enjoy our wonderful breakfast. Safe Travels,

Reviewed May 31, 2017

I give this place two thumbs up. My wife and I stay here when traveling between east Texas and central New Mexico. Always find the rooms very, very clean, the staff to be friendly. The fact that Saltgrass Restaurant and Target are down the street...More

Review collected in partnership with this hotel
Thank desertfox2017
Response from La'Cee P, General Manager at Quality Inn & SuitesResponded June 6, 2017

We are so glad our hotel is your #1 choice when you come to Lubbock. The addition of Saltgrass and the other new restaurants have been wonderful for all our guests. Safe Travels,

Reviewed May 31, 2017 via mobile

The halls and elevator seemed dated, but the Double Queen Suite room was incredibly clean and comfortable. The pool was clean & heated, the perfect temperature (even after getting out of the hot tub). The breakfast was from 6-10, we went after 9 and everything...More

Thank PartyOf2Vacationers
Response from La'Cee P, General Manager at Quality Inn & SuitesResponded June 6, 2017

Thank you for your wonderful review on our hotel. I am so glad you and your family were able to enjoy our pool and hot breakfast. I will let our head of housekeeping know that her girls are starting a little too early and see...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$74 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Lubbock
#3 Family Hotel in Lubbock
#3 Romantic Hotel in Lubbock
#5 Best Value Hotel in Lubbock
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$74 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Lubbock
#3 Family Hotel in Lubbock
#3 Romantic Hotel in Lubbock
#5 Best Value Hotel in Lubbock
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (41)
Room & Suite (41)
Dining (16)
Pool & Beach (4)
Business Centre & Event Rooms (6)
Questions & Answers
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Jeanna S
August 10, 2017|
AnswerShow all 2 answers
Response from Johnny W | Reviewed this property |
i have never taken a pet to this hotel so, i cannot answer that question. you might call them to ask.
0
Votes
Dannypot1
May 24, 2017|
Answer
Response from occassionaltrave2017 | Reviewed this property |
Yes, they do. We did not take advantage of it, but I did notice they did.
1
Vote
Room Tips
"Request a room furthest from the traffic noise"
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"Upper floor toward end of hall was quiet"
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"Back side of hotel is away from the highway."
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"Beds are very comfortable with pillow top mattresses."
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