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Quality Inn & Suites

Expedia.comUS$70*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Quality Inn & Suites
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669 Reviews from our TripAdvisor Community

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Showing 669: English reviews
Reviewed 31 March 2017

This by far was the best Quality Inn we have stayed at. The family room was awesome but the best part was breakfast with Joe. He was a hoot and a great way to start the day. He made the breakfast buffet one of the best!!! I highly recommend you go ask for Joe in the morning. He is a...

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Helpful?
1Thank Cathy C
Lacee P, General Manager at Quality Inn & Suites, responded to this review

I just love the title of of this review. Breakfast with Joe has become a staple for our hotel. Thank you for sharing your kind words about our hotel and staff. We hope you will come back Lubbock and the Quality Inn and Suites soon. Safe Travels, La'Cee J. Paxton

Pharr, Texas
Reviewed 31 March 2017

Having a good experience can sometimes be as simple as having a quick check-in, clean room and a pleasant experience. It's interesting that when problems arise, the opportunity exists for the staff to make it an extraordinary experience. We had just traveled 10 hours overnight, and arrived at the hotel a few hours early for our reservation. I was content...

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Helpful?
1Thank Lestat1805
Lacee P, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for sharing your great experience on Trip Advisor. I am so glad we were able to get you into your room quickly and invite you in for breakfast. It is always our goal to put ourselves in the shoes of our guests and help where we can. We hope you and your family make your way...

LOVINGTON
Reviewed 30 March 2017

Vehicles had been broken into at least 3 times in a month . Police informed us and police advised that they had also let the staff know that the cameras we aimed at a back door , should have been set to capture all the lot after the first time ! No remorse from motel , no let's look at...

Review collected in partnership with this hotel
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Helpful?
1Thank Timothy B
Lacee P, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking the time to review our hotel. I do hate to hear that your vehicle was broken into while you were on our property. I was contacted investigating detective yesterday and let him know the surveillance video is available to review. We do have several cameras on our property with each of our parking lots...

Lubbock, Texas
Reviewed 29 March 2017

We have stayed a few places in lubbock and this is the best we have experienced. Staff was friendly and rooms were nice. Breakfast was good. Only thing was the jacuzzi was cold the morning of our checkout, but overall a good place to stay in lubbock.

Review collected in partnership with this hotel
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1Thank deanafun
Lacee P, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review I am so glad to see you enjoyed your recent stay. It is so nice to hear that our staff was friendly. I have our maintenance team working on resolving the Jacuzzi issue. The entire team and I hope the next time you're in Lubbock you...

Hobbs, New Mexico
Reviewed 26 March 2017 via mobile

We really enjoyed our stay. The pool was great. My kids really loved it. It is heated and well maintained. Breakfast was great. Joe was wonderful host. The decor is a little dated, but other than that it's wonderful.

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2Thank anieto12
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review I am so glad to see you enjoyed your recent stay. I am so glad your kids were able to enjoy our pool, an indoor pool - even in Texas - is the way to go! I have relayed your kind words to Joe - I...

Reviewed 25 March 2017 via mobile

Being Welcomed to the Inn , is a Big thang ,& it is all was wonderful to see friendly faces & Joe your Maintenance Man has been one of the most friendliest he always has a smile on his face , & I just love his Can Do Spirit , he is a people pleaser & brings a Happy Visit...

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Helpful?
Thank Linda F
Lacee P, Manager at Quality Inn & Suites, responded to this review

Linda, We are so glad you had a nice stay here at the Quality Inn and Suites. Our entire staff is very fond of Joe as well. I will be sure to let him read your kind words. We hope to have you as a guest again soon. Safe Travels, La'Cee J. Paxton

Reviewed 25 March 2017

It was a great stay with large clean and comfortable rooms and amazing staff. Joe is a wonderful hostess and helper during the breakfast. I recommend this hotel to anyone. Everything overall is a delight.

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Helpful?
Thank Alan P
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property, I am so glad to see you enjoyed your recent stay with us. I am so glad you found our rooms to be large and clean and our team amazing. I agree, Joe is an amazing asset to our team and I am...

McKinney, Texas, United States
Reviewed 25 March 2017

Comfortable, clean, nice staff, fresh and good breakfast choices. Amenities were nice too with fitness room and pool if it were warmer outside. The staff making the breakfast was also very nice as well.

Review collected in partnership with this hotel
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Thank shannon816
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time to write such a lovely review of our property, I am so glad to see you enjoyed your recent stay. I am so glad you found our rooms to be comfortable and clean, our team nice and our breakfast items good and fresh. The entire team and I hope the next time your in...

Lubbock, Texas
Reviewed 20 March 2017

We come to Lubbock to visit family often. We always stay here. Clean rooms, friendly staff, comfy beds and pillows. Pillows are so comfortable that they let me buy 5 brand new ones. Complimentary breakfast is always excellent.

Review collected in partnership with this hotel
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Thank marlaw525
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for not only taking your time to write such a lovely review but for being a repeat guest as well! I am so glad to see my team takes care of you so well that each time you return to Lubbock you are a guest of ours! I am so glad to see that you find...

Melissa, Texas
Reviewed 19 March 2017

Nothing was needed, stayed in a regular room with 2 beds and it even had a microwave and small fridge, nice touch. Room was very clean. Clean sheets and towels. Staff was very helpful. The breakfast has a nice variety that included waffles and pancakes. It was a little cold outside the day we went but we were able to...

Review collected in partnership with this hotel
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Thank joeY2791IW
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our hotel, I am so glad to see you enjoyed your recent stay. I'm so glad you found it to a nice touch to have the microwave and mini fridge in your room - they are certainly helpful! I am so glad you found your...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities

Additional Information about Quality Inn & Suites

Address: 3430 W Loop 289, 34th Street & Loop 289 South, Lubbock, TX 79407-3745
Region: United States > Texas > Lubbock
Price Range: $105 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Quality Hotel Lubbock
Quality Inn And Suites
Quality Inn Lubbock
Lubbock Quality Inn
Hotel Style:
#1 Best Value Hotel in Lubbock
#2 Business Hotel in Lubbock
#3 Romantic Hotel in Lubbock
#3 Family Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
9 questions
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Dublin, Ireland
3 days ago
Texas
over a year ago
Dublin, Ireland
3 days ago

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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wish all rooms had handicapped commodes. So hard to get down.”
beverkyl, 21 Apr 2017 | Read review
“third floor is quieter.”
C3201IKmiked, 7 Apr 2017 | Read review
“Call direct if you have any questions the lobby staff were very personable.”
P8642LZcathyc, 31 Mar 2017 | Read review
“Don't feel secure . The hotel is not watching out for you ”
TimothyB347, 30 Mar 2017 | Read review
“request for a room that is not on the corner closest to the freeway, depending on time of day, the traffic noise can be annoying.”
johnnyw111, 22 Feb 2017 | Read review
5 of 5
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US$70* /night
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Prices are for 1 room, 2 adults
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