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Quality Inn & Suites

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Traveller (41)
Room & Suite (41)
Dining (16)
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Overview
  • Excellent69%
  • Very good25%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“waffles”(71 reviews)
“front desk”(92 reviews)
“the loop”(35 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (692)
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Traveller rating
472
173
31
10
5
Traveller type
Time of year
LanguageEnglish
472
173
31
10
5
Show reviews that mention
All reviewswafflesfront deskthe looproom was cleanchoice hotelsbreakfast attendantplace to staytop floorthird floorthe breakfast arealubbock areahot tubtexas technew mexicoindoor poolwould highly recommend this hoteldefinitely stay here again
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91 - 95 of 691 reviews
Reviewed 18 December 2016

First visit to Lubbock to meet up with friends for the Tommy Emmanuel concert at the Cactus Theater. Clean and quiet rooms in a great location. Staff was very helpful in assisting with directions and restaurant recommendations.More

Review collected in partnership with this hotel
Thank NRGTR8R
Response from Jennifer J, General Manager at Quality Inn & SuitesResponded 22 December 2016

Thank you so much for taking your time to write such a lovely review of our property I am so glad to see you enjoyed your recent stay. I am so glad you found our rooms clean and quiet, our location just right and my...More

Reviewed 18 December 2016

This is the first time I have ever been mislead by a Trip Advisor review which rated this the second best motel in Lubbock, TX. There is nothing wrong with this hotel but it is definitely not a top choice. The room, halls and dining...More

Thank racerfred
Response from Jennifer J, General Manager at Quality Inn & SuitesResponded 19 December 2016

Thank you for taking your time to write a review on TripAdvisor, with that being said please accept my deepest apologies for your recent experience at our hotel. We pride ourselves on being the #2 hotel on TripAdvisor and I am so sorry you feel...More

Reviewed 18 December 2016

I had three suites reserved for my son's graduation and all my family enjoyed their rooms. The employees in breakfast each day went above and beyond making sure each guest needs were met . We felt he made everyone feel like family!!!More

Review collected in partnership with this hotel
Thank Kathyswa
Response from Jennifer J, General Manager at Quality Inn & SuitesResponded 19 December 2016

Thank you for taking your time to write such a lovely review of our property I am so glad to see you enjoyed your recent stay. I'm so glad you and your family enjoyed themselves while you were here - graduation is such an important...More

Reviewed 18 December 2016

Really was pleasantly surprised with the quality of accommodations and staff was awesome. Booked on line for a college graduation and had three rooms reserved. We didn't need one at the last minute and also checked out a day early due to weather and it...More

Review collected in partnership with this hotel
Thank Royce B
Response from Jennifer J, General Manager at Quality Inn & SuitesResponded 19 December 2016

Thank you so much for taking your time to write such a lovely review of our property I am so glad to see you enjoyed your recent stay. I'm so glad you were able to get checked in and enjoy your graduation plans while we...More

Reviewed 15 December 2016

Excellent rooms, service is great. Pool and hot tub are kept clean. Ben and his wife are friendly and make a great breakfast. They will make pancakes for you and if you are disabled I have watched them serve them at their table.More

Review collected in partnership with this hotel
Thank Tondi J
Response from Jennifer J, General Manager at Quality Inn & SuitesResponded 16 December 2016

Thank you so much for taking your time to write such a lovely review about our property, I am so glad you enjoyed your stay. I'm so glad you still find our rooms to be excellent, our service great and our pool and hot tub...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$74 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Lubbock
#2 Best Value Hotel in Lubbock
#3 Romantic Hotel in Lubbock
#3 Family Hotel in Lubbock
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$74 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Lubbock
#2 Best Value Hotel in Lubbock
#3 Romantic Hotel in Lubbock
#3 Family Hotel in Lubbock
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (41)
Room & Suite (41)
Dining (16)
Pool & Beach (4)
Business Centre & Event Rooms (6)
Questions & Answers
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Jeanna S
10 August 2017|
AnswerShow all 2 answers
Response from Johnny W | Reviewed this property |
i have never taken a pet to this hotel so, i cannot answer that question. you might call them to ask.
0
Votes
Dannypot1
24 May 2017|
Answer
Response from occassionaltrave2017 | Reviewed this property |
Yes, they do. We did not take advantage of it, but I did notice they did.
1
Vote
Room Tips
"Upper floor toward end of hall was quiet"
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"Back side of hotel is away from the highway."
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"Beds are very comfortable with pillow top mattresses."
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"Wish all rooms had handicapped commodes. So hard to get down."
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