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MCM Elegante Hotel & Suites

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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MCM Elegante Hotel & Suites
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123 Reviews from our TripAdvisor Community

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Showing 123: English reviews
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Durant, Oklahoma
Reviewed 2 days ago NEWvia mobile

I stayed there last weekend and do not know where the last post came from. I had a great stay my room smelled fresh and mattress was very comfortable. The hotel seemed to be clean and everything worked fine. I did make it to the restaurant and had a good meal with no complaints. The staff was very helpful and...

Thank freqtraveler1970
Toronto, Canada
Reviewed 3 days ago NEW

I stayed at the MCM Elegante on business, and what a disappointing, dirty, and generally upsetting stay in this hotel. The carpet in the room was covered in unidentifiable stains, the air conditioning unit was outdated and leaking all over the floor, and the curtains were covered in caked on dirt. The bathtub was discolored and the drain was clogged....

Thank GTTM
Midland, Texas
Reviewed 4 weeks ago via mobile

After having trouble finding a hotel that was not booked I went ahead and booked here since they had a room and we were just staying one night. I now see why they had a room available. Upon check- in the place was full of kids running all over the place unsupervised! If you are coming here for a quite...

Thank momof2kids2017
Amarillo, TX
Reviewed 8 April 2017

I am here for a conference. Every person who works here has gone out of their way to help me. But - Bed: They have signs saying they have the best beds in the world. They are not. The mattress is so tall it is hip-height on me and I am 5' 6". To get into the bed takes rolling...

Thank TexasRed79109
Mexico City, Mexico
Reviewed 2 April 2017 via mobile

I stayed here last march for only 1 night trying something different and avoid the big chains, not sure was the best option. Has good location, obviously everything is close by. Is old, the lobby, the rooms are old. Just a curious fact, mcm means music city mall because the owner liked to go to this place, near Austin I...

Thank Ricardo G
Reviewed 19 March 2017

I had read some reviews about this hotel, so I was a bit concerned, but upon arrival, we checked in (a little early) and went to our rooms. The toilet paper holder fell out of the wall and the tub faucet didn't fit snugly against the tile which leads me to wonder if there is mold behind it. The bar...

Thank Allison L
Reviewed 4 February 2017

Construction outside of my room has apparently been ongoing and hotel staff were indifferent about my lack of quiet sleep opportunity. There was a quiet side of hotel, but it was not disclosed upon check in. Front desk staff being indifferent makes my complaint fall upon deaf ears.

Thank Mike S
Reviewed 4 February 2017 via mobile

Housekeeping needs to be held accountable. Our bathroom was not cleaned from the previous guest. There was toothpaste residue in the sink, the countertop was disgusting and had grime all over it. There were no towels, soaps or shampoo and the toilet had pubic hairs and urine stains. Front desk apologized and brought towels, soap and shampoo but I had...

Thank Kelly S
Roswell, NM
Reviewed 17 December 2016 via mobile

I'll start by saying that I've stayed here twice before it changed brands and it wasn't my favorite but the suites are big and they WERE clean. Secondly, the front desk and bar/restaurant are sweet people. However...our bathroom is literally the dirtiest hotel bathroom I've encountered in years. The rest of the suite looked pretty good, so I intended to...

Thank ks0831
Reviewed 22 November 2016 via mobile

We booked this hotel to stay at because the Overton was fully booked for a UT home game. A room opened up at the Overton about 28 hours before check in time at MCM. We called the MCM to cancel and Megan (the woman from MCM who answered our call) told us all computers and systems were down and said...

Thank Danielle W
Sally0147, General Manager at MCM Elegante Hotel & Suites, responded to this review

I am sorry about the confusion on your cancellation. We do not have anyone named Megan that works at our location. Unfortunately several 3rd party sites like to represent that you are talking directly to the hotel. Please give me a call at 1-806-763-1200 so I can resolve this issue. Thank you, Venita

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04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
West Texas' premier hotel address. The MCM Elegante Hotel & Suites offers deluxe accommodations and amenities combined with the West Texas hospitality that has made Lubbock legendary. Located in downtown Lubbock, we are convenient to Texas Tech University and the Lubbock International Airport. The historic Depot Entertainment District and the Broadway Strip are just minutes away. Your pleasure is our business at the MCM Elegante Hotel & Suites. ... more   less 

Additional Information about MCM Elegante Hotel & Suites

Address: 801 Avenue Q, Lubbock, TX 79401-2617 (Formerly Holiday Inn Lubbock-Hotel & Towers)
Region: United States > Texas > Lubbock
Price Range: $132 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — MCM Elegante Hotel & Suites 3.5*
Number of rooms: 293
Reservation Options:
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Also Known As:
Holiday Inn Lubbock-Hotel And Towers
Lubbock Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from MCM Elegante Hotel & Suites staff and other travellers.
2 questions
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Questions? Get answers from MCM Elegante Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at a different hotel”
GTTM, 24 May 2017 | Read review
“Away from the atrium”
allisonl971, 19 Mar 2017 | Read review
“Avenue O is quiet side. Anything near Glenna Goodacre Blvd is LOUD at 7 AM.”
N6117DQmikes, 4 Feb 2017 | Read review
“All the rooms seemed to be good the hotel was not loud anywhere I walked”
tyelley, 31 Oct 2016 | Read review
“I was located on the second floor all 3 times so I really can't say if anything changes.”
lortizlilly, 14 Jul 2016 | Read review
5 of 5
US$90* /night
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MCM Elegante HotelUS$90
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Prices are for 1 room, 2 adults
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