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MCM Elegante Hotel & Suites

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Location
Cleanliness
Service
Value
West Texas' premier hotel address. The MCM Elegante Hotel & Suites offers deluxe accommodations and amenities combined with the West Texas hospitality that has made Lubbock legendary. Located in downtown Lubbock, we are convenient to Texas Tech University and the Lubbock International Airport. The historic Depot Entertainment District and the Broadway Strip are just minutes away. Your pleasure is our business at the MCM Elegante Hotel & Suites.
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Property amenities
Pool
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Shuttle Bus Service
Wheelchair Access
Bar/Lounge
Airport Transportation
Public Wifi
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Indoor pool
Room Service
Dry Cleaning
Heated pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Microwave
Refrigerator in room
Family Rooms
Good to know
HOTEL STYLE
Family
Mid-range
HOTEL CLASS
Reviews & more
146Reviews
22Photos
2Q+A
28Room tips
Traveller rating
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I was traveling to Lubbock the week of Thanksgiving for business. My staff booked this hotel through a travel site based on the fact that the MCM Elegante near us is a very nice hotel. My experience at the Lubbock location was much different though. The outside of the hotel is ve
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Positives: Staff is nice and location is ok. Negatives: Basically this is a hotel stuck in the 70's, old carpet in rooms, old decor, old, loud A/C units, old everything. Will not stay here again. There are better options at around US$90-100 during the week.
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I arrived to the desk and was greeted warmly, my room was ready and waiting.
I was in a lovely suite. There was a sitting area, with sofa, chair and tables. My room opened up to the fountain area and that was pretty. Parking was easy and plentiful.
The room was very clean and we
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I stayed here for the first time this weekend and was more than pleasantly surprised. Every staff member I encountered was friendly, ready to help, and doing whatever they could to make my stay pleasant. I had drinks and food in the bar area in the evening with great service, e
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Nice friendly hotel staff. Super comfy beds (seriously, the best) and the breakfast was huge and nicely done.
While the outside looks a little cheesy and casino style, the inside has been renovated and was clean, well maintained and convenient to navigate.
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I think I read somewhere that your not, but I need to confirm. Is your hotel Pet Friendly?
Can anyone tell me if these horrible reviews for the MCM Elegante in Lubbock are exaggerated? I have stayed at the Elegante in Odessa, and it is an amazing property, with the most comfortable beds, ever! I realize this hotel was formerly a Holiday Inn Express, in need of major repair. Does anyone know when the Elegante took ownership, and if any significant repairs have been made since that time? Is wet carpeting, old cigarette smoke lingering, AC problems, etc. a current (8.29.14) and frequent problem? I would appreciate honest answers from travelers and/or management. Thanks so much, Want to, but scared to book...:/
Thank you for your email and questions. The MCM Family of Hotels purchased the Lubbock Holiday Inn & Towers in September 2013. We completed a multi million dollar renovation, including our famous Simmons Beauty Rest mattresses. We strive to offer friendliness, cleanliness and four star elegance. Our goal is to satisfy each and every one of our customers. If you would like to contact me directly I would be more than happy to answer any additional questions you may have. Thank you!! Kristi Davis, General Manager
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"Sixth (top) floor rooms such as 617, 619 and 621 that all face South, away from the elevator"
"ask for the King suite...."
"stay in a room with low numbers, and call to see if the hot water is working"
"Stay at a different hotel"
"Away from the atrium"
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PRICE RANGE
US$114 - US$241 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn lubbock-hotel and towerslubbock holiday inn
FORMERLY KNOWN AS
Holiday Inn Lubbock-Hotel & Towers
LOCATION
United StatesTexasLubbock
NUMBER OF ROOMS
293
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