I was traveling to Lubbock the week of Thanksgiving for business. My staff booked this hotel through a travel site based on the fact that the MCM Elegante near us is a very nice hotel. My experience at the Lubbock location was much different though. The outside of the hotel is ve…
Positives: Staff is nice and location is ok. Negatives: Basically this is a hotel stuck in the 70's, old carpet in rooms, old decor, old, loud A/C units, old everything. Will not stay here again. There are better options at around US$90-100 during the week.
I arrived to the desk and was greeted warmly, my room was ready and waiting.
I was in a lovely suite. There was a sitting area, with sofa, chair and tables. My room opened up to the fountain area and that was pretty. Parking was easy and plentiful.
The room was very clean and we…
I stayed here for the first time this weekend and was more than pleasantly surprised. Every staff member I encountered was friendly, ready to help, and doing whatever they could to make my stay pleasant. I had drinks and food in the bar area in the evening with great service, e…
Nice friendly hotel staff. Super comfy beds (seriously, the best) and the breakfast was huge and nicely done.
While the outside looks a little cheesy and casino style, the inside has been renovated and was clean, well maintained and convenient to navigate.
"Sixth (top) floor rooms such as 617, 619 and 621 that all face South, away from the elevator"
"ask for the King suite...."
"stay in a room with low numbers, and call to see if the hot water is working"
"Stay at a different hotel"
"Away from the atrium"