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The Hotel is basically a 2-3 star hotel. What bothered us was that we time and again asked for housekeeping service. We were there for 3 nights and not once ever got any kind of maid service to our room. Twice we had to go...More
The hotel is located in a central place with places to eat within walking distance. The lobby is gorgeous and check in was easy. Upon entering the room, we felt and smelled a dampness that was present throughout our three day stay. The room is...More
I've stayed here a couple times now and I am impressed every time. They really go the extra mile for the customer here. They are friendly and helpful and leave you with a good vibe. When you enter the room all the extra touches become...More
Russell made our stay in Lubbock amazing! From the moment we walked in he made us feel so comfortable and laughing the whole time. He told us they were out of king rooms but that he would upgrade us to a suite instead. He made...More
i stay here once a month for like 30 months. this is the second time that there was a morning without any hot water. bad enough, but you need to flush twice to clear the toilet.
They people are great, the restaurant and breakfast are...More
US$96 - US$226 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from Kristi D | Property representative |
Thank you for your email and questions. The MCM Family of Hotels purchased the Lubbock Holiday Inn & Towers in September 2013. We completed a multi million dollar renovation, including our famous Simmons Beauty Rest... More
Thank you for your email and questions. The MCM Family of Hotels purchased the Lubbock Holiday Inn & Towers in September 2013. We completed a multi million dollar renovation, including our famous Simmons Beauty Rest mattresses. We strive to offer friendliness, cleanliness and four star elegance. Our goal is to satisfy each and every one of our customers. If you would like to contact me directly I would be more than happy to answer any additional questions you may have.
Kristi Davis, General Manager
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"stay in a room with low numbers, and call to see if the hot water is working"