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2018-02-04 2018-02-05
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    Clarion Hotel

    3201 S Loop 289, Lubbock, TX 79423-1320
    +1 855-849-1513
    Hotel website
    Lowest prices for your stay
    2018-02-04 2018-02-05
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    Traveller (17)
    Room & Suite (6)
    Pool & Beach (3)
    • Excellent25%
    • Very good21%
    • Average21%
    • Poor14%
    • Terrible19%
    Travellers talk about
    “huge atrium” (4 reviews)
    “atrium area” (6 reviews)
    “bit dated” (4 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Rooms
    Free Airport Transportation
    Room Service
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
    Offers from Clarion Hotel
    Special Offer: Choice Privileges Points
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    Feb 4Feb 5
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (242)
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    21 - 25 of 242 reviews

    Reviewed 22 May 2017

    We only stayed here one night thankfully. We were in town for a graduation and checked in late around 9pm and checked out 12 hours later. The bathrooms in both rooms had not been cleaned at all. There was hair in the sink and on...More

    Thank saadsiddiqui
    Response from DRockholt, General Manager at Clarion HotelResponded 9 August 2017

    I do apologize for the stay that you had and the bathrooms not being cleaned. I only wish I could control what comes out of the staff's mouths. We do not find it acceptable to "forget to clean a bathroom". I'm sorry that you were...More

    Reviewed 16 May 2017

    This is probably an OK place to have a convention gathering, but for a hotel it stinks! The place is very dated, and none of the exterior doors to the building are secured. The rooms are comfortable enough, but the housekeeping service leaves much to...More

    Thank Ed D
    Response from DRockholt, General Manager at Clarion HotelResponded 19 May 2017

    Thank you for your review and comments about our hotel. I do apologize that your stay was not satisfactory. I can assure you that we do not have a skeleton crew and that we strive for cleanliness. I am you had am sorry that you...More

    Reviewed 16 May 2017

    I booked a "express deal" on priceline for Lubbock.. Priceline doesnt tell you location but says you could save 60%. Knowing that Holiday Express and Hampton inn is a 2.5 star in priceline rating system, I felt safe with 3 star express deal.. After you...More

    Thank Bill B
    Response from DRockholt, General Manager at Clarion HotelResponded 9 August 2017

    Thank you for your feedback. I do apologize that you had a bad experience. We have 201 rooms at the Clarion and half of them are exterior rooms and the other half are interior. Graduation is a very busy time for us and we do...More

    Reviewed 12 May 2017 via mobile

    Several of our extended family got rooms here for graduation. Many had to switch rooms, some twice! AC is lousy, light bulbs burnt out, faucets barely have action, toilet clogs for no reason. Check out the deadbolt on our door. Hotel is very tired and...More

    Thank DemingFan
    Response from DRockholt, General Manager at Clarion HotelResponded 9 August 2017

    Thank you for your feedback. We use guest feedback to improve daily.

    Reviewed 22 January 2017 via mobile

    Rooms are dated but clean. Bed and pillows very comfortable. Hotel has a bar that you can get some food at if you don't want to go the the restaurant. The only issue I had with this hotel was if they give you a room...More

    Thank Phil T
    Response from DRockholt, General Manager at Clarion HotelResponded 14 February 2017

    Thank you for your review on Trip Advisor. We are delighted that you enjoyed your stay. We are working to replace all of the lights in the back and do have security each night for your safety. We have a contracting company in house at...More

    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Room Service
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Indoor pool
    • Price range
    • US$69 - US$92 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 203
    • Reservation Options
    • TripAdvisor is proud to partner with Choice Hotels, Expedia, Priceline, Hotels.com, Booking.com, Orbitz, Travelocity, HotelQuickly, Cancelon, TripOnline SA and getaroom.com so you can book your Clarion Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Lubbock
    • Also Known As
    • Holiday Inn Lubbock Park Plaza Hotel Lubbock ,
    • Park Plaza Lubbock ,
    • Lubbock Park Plaza ,
    • Lubbock Holiday Inn
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    Traveller (17)
    Room & Suite (6)
    Pool & Beach (3)
    Dining (1)
    Hotel & Grounds (13)
    Bathroom (3)
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    Ask a question
    Questions & Answers
    J K
    When do you plan to provide enough towels for all your guests?? On one of the biggest weekends of Lubbock, Texas Tech Graduation, you can barely give two towels per room? And not a single apology from the staff. Which means this must happen all the time. I stay in hotels quit a bit and have friends who manage them and the biggest pet peeve is never enough towels!!! We showed up and no towels. Told by front desk staff that they were out!! And then it is December and cold and get to the room and everything is unplugged. Including the heater/Air conditioner. Was told that second floor isn’t used much, so for winterization, unplug such things. That is the worst excuse I have ever heard. And if there is a hard freeze, and no low heat going, you are asking for plumbing issues. So the staff must thing the guests are stupid!!. So back to my question? Do you think you can ever provide enough towels for full occupancy, as I overheard numerous of times that hotel was all booked up!
    16 December 2017|
    Response from edgars20132015 | Reviewed this property |
    I have no idea why I received your post as I was an unhappy guest in July. Be assured I am not with the hotel. We had a family reunion there and will not be having another at this particular hotel. We had numerous... More
    21 November 2016|
    AnswerShow all 3 answers
    Response from DRockholt | Property representative |
    We are Pet Friendly and charge only $15.00 per pet.
    25 September 2016|
    AnswerShow all 3 answers
    Response from amyo986 | Reviewed this property |
    I do not know if they had them or not...I would question the fact they had substandard a/c , questionable services around the hotel.
    Room Tips
    "Choose another hotel. Seriously."
    Read review
    "Inside! There is an outside room and inside facing the atrium and pool."
    Read review
    "Stay elsewhere. Air conditioning is not reliable in many of the rooms."
    Read review
    "leaving the hotel"
    Read review
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