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La Quinta Inn Lubbock - Downtown Civic Center

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La Quinta Inn Lubbock - Downtown Civic Center
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307 Reviews from our TripAdvisor Community

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Showing 306: English reviews
Clovis,NM, United States
Reviewed 2 weeks ago

First let me say the staff were very cordial and helpful. Unfortunately I won't stay at this location again account there are two newer and updated locations in Lubbock. I did get a slight discount over the other two locations but I was just not "comfortable" during my stay. It's in an older part of town and needs updated. I...

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Thank N4831JLterrym
Reviewed 4 weeks ago via mobile

This location is a motel not a hotel. This information is not given on website or pictures. Rooms are small. Location isn't in best place. Parking lot seemed insafe. Quickly checked out and went to another La Quinta.

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Helpful?
Thank Travel_love222
LQ Customer Car... T, LQ Customer Care at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

Thank you for your candid feedback. We are very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our management staff to ensure improvements are made. We very much appreciated your business and thank you for staying with us. Respectfully, LQ Customer Care

Grand Prairie, Texas, United States
Reviewed 11 December 2016 via mobile

I love staying at La Quinta's but this one was a miss. Our room was freezing when we got in and took hours to heat up to a comfortable temp. The shower is super small and not easy to move around in. There was hairs stuck on the wall of the shower... that's super gross! Then we saw some red...

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Helpful?
Thank Tirzah D
LQ0521GM, General Manager at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

I would first like to thank you for leaving your feedback on your recent stay with us. After reading your remarks I would like to apologize for the disappointment you felt, this is not the experience we want our guest to walk away with. I want you to know that this information will be passed on to my team members...

Palo Pinto, Texas
Reviewed 9 November 2016

Man, I'll tell y'all what, these people went above and beyond to put up a couple Longhorns in town for our Tech game. We ended up with one of the big rooms above the front desk. While on the old side, it was clean and well-kept, and the furniture and amenities themselves were new and top-notch. Mainly, the room was...

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Thank JohnTFord
Saint Simons Island, Georgia
Reviewed 6 November 2016 via mobile

Sure, I read all the criticisms. Look, it is dated, so am I, it's downtown, we have a dog. Room under $70, light breakfast and no dog charge. The room with double beds is fine. Everything is maintained as well as possible for an older place. It is also surprisingly quiet for a downtown hotel. There are various restaurants and...

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Helpful?
Thank 350marvin
LQ0521GM, Manager at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

Thank you for your recent remarks on your stay with us. It helps our staff to make our guest experience better. I was happy to hear that your stay here with us was so satisfactory. Our team is working hard to improve the experience at our hotel. We hope to see you again soon. Thank you again, Mgr. Sergio, S.

Bedford, Texas
Reviewed 5 November 2016 via mobile

Had to book rooms for two of us for a Friday night before a very big football game at TT. This was the only place not requiring a two night minimum. Rooms are small and not very well kept. Coffee maker falling apart, No cream, no sugar, no tea! One room had mold, small amount, in the shower. One towel...

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Helpful?
Thank Robert W
LQ0521GM, Manager at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

Thank you for taking the time to leave comments on your recent stay with us. I was disappointed to see that your stay was not up to your standards. This is not the experience we wish our guest to have. I see that your stay was on the weekend of our University football game. I know it can be frustrating...

Blanco, Texas
Reviewed 14 October 2016

We stay here at least 4 times/year. We have two dogs and they are allowed here. We have always had a quiet, comfortable, clean room. Staff are helpful and pleasant. It is an older LaQuinta, but it is maintained very well.

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Thank blancojim41
Dallas, United States
Reviewed 14 October 2016

good experience overall. Great rate. Friendly staff, good location decent breakfast comfortable room and bed good atmosphere. I will stay here again. am in Lubbock for work and already have another reservation

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Thank Allen A
Garden City, United States
Reviewed 12 October 2016

The hotel staff was very friendly and efficient but the rooms were in poor condition. The room smelled and the shower leaked. It needs to be renovated. We did not try the breakfast. We will not stay again.

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Helpful?
Thank Christy S
LQ0521GM, Manager at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I see by your comments that the room you stayed in defiantly had some issues, I do apologize for this inconvenience. We are an older property trying to...

Reviewed 11 October 2016

. Stayed here four years ago on our trip to Albuquerque. It was ok then so we decided to stay again. Bad choice..the room smelled terrible, smelled dirty. Oh well, just a few hours of shuteye, and we will be back on the road..... And the bed was horrible. I've slept better on an air mattress.....

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Thank Billy B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff

Additional Information about La Quinta Inn Lubbock - Downtown Civic Center

Address: 601 Ave Q, Lubbock, TX 79401-2613
Region: United States > Texas > Lubbock
Price Range: $85 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Lubbock - Downtown Civic Center 2.5*
Number of rooms: 137
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Also Known As:
Lubbock La Quinta
La Quinta Lubbock
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Questions & Answers

Questions? Get answers from La Quinta Inn Lubbock - Downtown Civic Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rm 255 all day every day, I do have pics, but net issues getting them from my phone to the laptop,so y'all'll have to trust me on this.”
 of 5 bubbles JohnTFord, 9 Nov 2016 | Read review
“1st floor was nice to take my pet out to do her business.”
 of 5 bubbles McRower, 3 Sep 2015 | Read review
“Get a ground floor king”
 of 5 bubbles jerryl168, 4 Jul 2015 | Read review
“place is very run down...not your average La Quinta quality”
 of 5 bubbles melodyt977, 21 Jun 2015 | Read review
“All rooms open to the parking lot.”
 of 5 bubbles ozarklandman, 17 Jun 2015 | Read review
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