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La Quinta Inn Lubbock - Downtown Civic Center

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La Quinta Inn Lubbock - Downtown Civic Center
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313 Reviews from our TripAdvisor Community

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Showing 312: English reviews
Start your review of La Quinta Inn Lubbock - Downtown Civic Center
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Wichita Falls, Texas
Reviewed 4 days ago NEW

The La Quinta is definitely an older motel in downtown Lubbock. When the group I was with entered the lobby, the housekeeping staff had left towels they were folding on the tables in the dining area. Once we made it to our rooms, each room smelled old and one smelled like cigarrettes (although the sign posted in the lobby read...

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Helpful?
Thank Fdawg91
LQ0521GM, Manager at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

I want to thank you for leaving your remarks on your recent stay. I want to apologize for the inconvenience of the staff folding towels in our lobby. We as a team try to help everyone as much as possible when needed so the guest have what is needed in rooms when arriving. As for the sign on our door...

Clovis, nm
Reviewed 1 week ago

Older LaQuinta needs additional maintenance in each room, especially bathroom, while the room itself was clean. The breakfast area is small with a very limited menu. Very restrictive parking lot, especially near pool area. Quick access to highway and major city intersector.

Review collected in partnership with La Quinta
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Helpful?
Thank Albertm K
LQ0521GM, Manager at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

I read the remarks you left on your recent stay with us. Thank you for taking the time to let us know where are improvements need to happen. I was glad to read that the rooms were clean and up to your standards I will pass that on to our housekeeping staff so they know their hard work is paying...

Quitman, Texas
Reviewed 2 weeks ago

All the people working there were really nice and helpful. My room was very clean. When I ran into the staff they always asked if we needed anything just ask or call the front desk. There is lots of things to do close by. The highways are close so it makes it easy to get around town.

Review collected in partnership with La Quinta
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Helpful?
Thank Frankie H
LQ0521GM, Manager at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

I was thrilled that you found our property, during your recent stay so satisfactory. Our team is constantly striving to assure that our guest stay is pleasurable. I will pass on to my staff at how well they have done in accomplishing this goal. We hope to see you again when you are in our area. Thank you for your...

Victoria, TX, United States
Reviewed 14 February 2017

Good value for the money. Needed a pet-friendly motel in Lubbock, and the location was good. We got a comfortable bed, a quiet night, a modest but adequate breakfast, and easy check in and out. No complaints.

Review collected in partnership with La Quinta
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Helpful?
Thank John E
LQ0521GM, General Manager at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

Thank you so much for your survey! We look forward to seeing you again the next time you come to Lubbock!

Reviewed 13 February 2017

Older and a little worn, but not totally outdated. Room, bathroom & linens were clean. NO microwave or fridge. Wifi rebooted/cut out every 10-15 minutes. Friendly staff and decent cont'l breakfast. Very close to the University and restaurants. I paid $65/night. I would stay there again.

Review collected in partnership with La Quinta
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Thank E8219JLstevenc
LQ0521GM, General Manager at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

Thank you so much for your review! We look forward to seeing you again the next time you are in Lubbock!

GRAND RAPIDS, MN, United States
Reviewed 9 February 2017

La Quinta Inn and Suites are now my favorite home-away-from-home because I am allowed to have my dogs in the room with me at night for no extra charge. I LOVE LA QUINTA!! These hotels are old and could use some updating, and breakfast could include more protein, but the service and friendliness at these hotels cannot be beaten!!

Review collected in partnership with La Quinta
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Thank Lisa S
LQ0521GM, General Manager at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

Thank you so much for your posting. We hope to see you again the next time you are in town!

Clovis,NM, United States
Reviewed 31 December 2016

First let me say the staff were very cordial and helpful. Unfortunately I won't stay at this location again account there are two newer and updated locations in Lubbock. I did get a slight discount over the other two locations but I was just not "comfortable" during my stay. It's in an older part of town and needs updated. I...

Review collected in partnership with La Quinta
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Thank N4831JLterrym
LQ0521GM, General Manager at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

Thank you so much for your review! We are sorry that you will not be staying with us in the future. We will make sure and pay close attention to the transient people around our property. Thank you again and thank you for being a loyal Laquinta customer.

Reviewed 19 December 2016 via mobile

This location is a motel not a hotel. This information is not given on website or pictures. Rooms are small. Location isn't in best place. Parking lot seemed insafe. Quickly checked out and went to another La Quinta.

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Thank Travel_love222
LQ Customer Car... T, LQ Customer Care at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

Thank you for your candid feedback. We are very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our management staff to ensure improvements are made. We very much appreciated your business and thank you for staying with us. Respectfully, LQ Customer Care

Grand Prairie, Texas, United States
Reviewed 11 December 2016 via mobile

I love staying at La Quinta's but this one was a miss. Our room was freezing when we got in and took hours to heat up to a comfortable temp. The shower is super small and not easy to move around in. There was hairs stuck on the wall of the shower... that's super gross! Then we saw some red...

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Helpful?
Thank Tirzah D
LQ0521GM, General Manager at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

I would first like to thank you for leaving your feedback on your recent stay with us. After reading your remarks I would like to apologize for the disappointment you felt, this is not the experience we want our guest to walk away with. I want you to know that this information will be passed on to my team members...

Palo Pinto, Texas
Reviewed 9 November 2016

Man, I'll tell y'all what, these people went above and beyond to put up a couple Longhorns in town for our Tech game. We ended up with one of the big rooms above the front desk. While on the old side, it was clean and well-kept, and the furniture and amenities themselves were new and top-notch. Mainly, the room was...

Review collected in partnership with La Quinta
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Thank JohnTFord

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff

Additional Information about La Quinta Inn Lubbock - Downtown Civic Center

Address: 601 Ave Q, Lubbock, TX 79401-2613
Region: United States > Texas > Lubbock
Price Range: $83 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Lubbock - Downtown Civic Center 2.5*
Number of rooms: 137
Reservation Options:
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Also Known As:
Lubbock La Quinta
La Quinta Lubbock
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Questions & Answers

Questions? Get answers from La Quinta Inn Lubbock - Downtown Civic Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rm 255 all day every day, I do have pics, but net issues getting them from my phone to the laptop,so y'all'll have to trust me on this.”
 of 5 bubbles JohnTFord, 9 Nov 2016 | Read review
“1st floor was nice to take my pet out to do her business.”
 of 5 bubbles McRower, 3 Sep 2015 | Read review
“Get a ground floor king”
 of 5 bubbles jerryl168, 4 Jul 2015 | Read review
“place is very run down...not your average La Quinta quality”
 of 5 bubbles melodyt977, 21 Jun 2015 | Read review
“All rooms open to the parking lot.”
 of 5 bubbles ozarklandman, 17 Jun 2015 | Read review
5 of 5