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Needs some help in the kitchen. Lady was slow and not enough food. However the man on duty at the desk in the evening named Herman was very good. He tried to fix our friends' tv. He was very kind and efficient. Even called us...More
2 Thank Marsha D
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel Marble FallsResponded 13 May 2017
Dear Marsha D,
I'm thankful for your stay with us and going out of your way to give us feedback. I'm pleased at reading your commendation for our Front Desk staff, Herman. I'm sure he'll be equally delighted to know that your appreciate his efforts....More
The people at the front desk were delightful especially Herman! The tv would not work and Herman tried unsuccessfully to fix it. He later called to say he had made cookies if we would like some! Very pleasant young man! However the breakfast was poor....More
The room was clean and comfy! Could use a little more light. Very friendly staff. And the breakfast was great. Hotel had a great view overlooking the lake. Nice area to walk and stretch out. In a very secure location.
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This was a nice hotel with good sized rooms. Had the two queen with the sofa sleeper. Nice clean rooms and modern decor. Breakfast had good choices. Turkey sausage was a nice option. OJ was a bit runny. But overall decent.
The check in staff...More
Several people had recommended another hotel for the view, but the Holiday Inn had a great view at a much cheaper rate. Situated high on a hill, the view from our third floor window looking out over the city was spectacular. The hotel itself was...More
US$102 - US$215 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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