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Fairfield Inn & Suites Marshall

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384 Reviews from our TripAdvisor Community

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Showing 384: English reviews
Perkinston MS
Reviewed 1 January 2015

We had a flight out of Dallas Airport cancelled on New Years eve. Could not get another flight for 24 hours. We got a rental car and drove as far as we could and stopped at this location. The young man at the front desk, Horacio, was VERY pleasant, Helpful and kind. Since we were also missing luggage , we...

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Helpful?
Thank Anne M
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Frist, let me say thank you for choosing to stay with us. Second, thank you for taking the time to rate your stay! We truly appreciate your kind words about our staff. It'sdefinitely a boost for us every time we hear positive reviews such as this. We will be sure to let Horacio know how he made an impact during...

Reviewed 25 December 2014

My husband and I annually visit Marshall, TX for Christmas. This hotel is always welcoming from the front desk staff to the service staff cleaning the rooms. The front desk staff always have helpful and timely information about things to do and places to eat. I've never been disappointed here.

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Helpful?
1Thank Donna E
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for staying with us again and taking the time to rate your stay. We appreciate your loyalty and your continued trust in our hotel and our staff. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at...

Midland, Michigan
Reviewed 25 December 2014

I stayed for one night and had an excellent stay. The staff was excellent and extremely professional, obviously very well trained. The hotel looks newly renovated and was very clean and the perfect place to relax after a long day of travelling. Close to the highway, food and a small mall. There's also a movie theater a couple miles down...

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Helpful?
1Thank Gabe H
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Dear Guest thank you for taking the time to give us your feedback about your stay at our hotel and the staff. I'm glad that you found our location convenient & you got a chance to explore the area. We look forward to being your home away from home during your next visit to Marshall TX.

Odessa, Texas
Reviewed 23 December 2014

The staff make you feel totally relaxed and at home. Maintaining my professionalism as they did, I must compliment the extremely sexy Regina (Cudos Fairfield for hiring her!). I had an issue with my Company Truck and was running a bit late for check in and it was handled so hassle free. They even put sugar on top with an...

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Helpful?
Thank Eddie A
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

First let me say thank you for always choosing to stay with us. Second thank you for taking the time to rate your stay. We are pleased to hear that you always enjoy your stay with us. We look forward to your next visit to Marshall Texas.

Nacogdoches, Texas
Reviewed 20 December 2014 via mobile

My first time here or at any Fairfield Inn and I am very pleased. The staff is very courteous and let me know all accommodations offered. The room was very clean and inviting. I will definitely recommend this place to friends and will be back.

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Helpful?
Thank Mykal K
FairfieldMarshall, General Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

Reviewed 13 December 2014

We came in town for an ETBU event on Friday night we was unsure of where to stay. We are regular customers so we went straight to the Fairfield Inn. The service was outstanding, and we were made very comfortable.

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Thank tam_glo
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

First let me say thank you for always choosing to stay with us. It brings me a lot of pride and joy to hear that you're an avid fan of our hotel. We appreciate your business, your loyalty and your trust. Don't hesitate to call us if there's anything we can help you with for your next trip.

Dallas, Texas
Reviewed 10 December 2014

I stopped in Marshall overnight while traveling. The staff was wonderful! She remembered my name each time I came in, and when I realized I left an item upstairs after checkout, she printed my room key within 5 seconds and didn't even have to look up the number. Very clean, safe, free wi-fi and comfortable beds. Great breakfast in the...

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Thank S C
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for your kind review! We truly appreciate your kind words about our staff & breakfast. It'sdefinitely a boost for us every time we hear positive reviews such as this. We will be sure to let our staff know how they made an impact during your stay. We hope to welcome you back to the hotel soon!

Ponder, Texas
Reviewed 27 November 2014 via mobile

We have stayed here several time while visiting family. This time was less than satisfactory. The TV in the sitting area didn't work. We noticed what looked like a blood stain on a pillow. The breakfast was non existent. They were out of everything about half way thru service. Didn't see anyone around to ask about it. Seems to need...

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Thank 509gracieb
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for your review of our hotel. I am very sorry for the inconvenience caused to you during your stay. Please accept our sincere apologies. If we can futher assist you please contact the hotel. We look forward to seeing you during your next visit.

Reviewed 14 November 2014

Wonderful value and great service!! Customer service rep Jerica Horacio was a great help and made our stay pleasant. The rooms were clean and spacious; we will be back with you guys in our future stays. Se-Detreak J. Smith

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Thank Dnice S
FairfieldMarshall, General Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for your review of our hotel. We are pleased that you and your family had such a wonderful stay. Our associates take pride in providing a quality experience to all our guest. I will be your thanks along to them. We look forward to your next visit with us.

Dallas, Texas
Reviewed 10 November 2014

Excellent customer service. Especially the gentleman who checked us in on Friday Oct 31st around 4pm or so, the lady who had the witches hat on Halloween evening and Kelsie on Monday evening are excellent. Everything was excellent. Rooms are spacious and have a variety of floor plans. Loved the pool and workout room. Breakfast is included and had excellent...

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Thank ra780
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review

First, let me say thank you, not just for choosing to stay with us. Secondly, thank you so much for sharing your experience with us! I'm very happy to hear your stay was enjoyable. We provide excellent customer service for all guest and the hotel staff will be very pleased to hear that you were more than satisfied with your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
Official Description (provided by the hotel)
Fairfield-Inn & Suites Marshall offers three-star accommodations perfectly suited for business and leisure-travelers. Spread among three-floors, Fairfield-Inn & Suites Marshall's accommodations range from king and queen deluxe-guest rooms to spacious executive and Jacuzzi suites. All rooms are beautifully-decorated in warm tones accented with vibrant touches. Fairfield-Inn & Suites Marshall accommodations are also furnished with plush-beds, feather and foam pillows, a flat screen TV, complimentary toiletries, wired and wireless Internet access and a microwave and refrigerator. ... more   less 

Additional Information about Fairfield Inn & Suites Marshall

Address: 105 Interstate 20 W, Marshall, TX 75672-8374
Region: United States > Texas > Marshall
Price Range: $138 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Marshall 2.5*
Number of rooms: 84
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Also Known As:
Fairfield Inn Marshall
Fairfield Marshall
Marshall Fairfield Inn
Hotel Style:
#1 Family Hotel in Marshall
#1 Business Hotel in Marshall
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Marshall staff and other travellers.
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MANSFIELD
7 months ago

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Questions? Get answers from Fairfield Inn & Suites Marshall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Stay at the Hampton Inn across the street”
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 of 5 bubbles 122traceep, 5 Nov 2016 | Read review
“First floor is pretty quiet.”
 of 5 bubbles 632debras, 7 Aug 2016 | Read review
“Go to Holiday Inn”
 of 5 bubbles 568barryc, 15 Apr 2016 | Read review
“228 is wheelchair accesible, would be tight though except spacious bathrm, the couch-bed is very small”
 of 5 bubbles PlantPowered, 14 Apr 2016 | Read review
“Ask for one away from the road noise.”
 of 5 bubbles Carol55Travels, 1 Apr 2016 | Read review
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