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Fairfield Inn & Suites Marshall

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384 Reviews from our TripAdvisor Community

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Showing 384: English reviews
Reviewed 10 May 2016 via mobile

From the minute we walked in the door, everything was perfect. Regina, front desk, was just awesome! Clean, updated room. Great bed and covering. Quiet. Two tv's that worked. 😀. Great selection for breakfast plus next door to IHOP. Would come back for sure.

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Helpful?
Thank Ginger H
Weimar, Texas
Reviewed 8 May 2016 via mobile

The staff is very friendly and accommodating. No complaints with the staff. The room was nice, clean,and spacious. However, the bathroom door would not close due to sagging, and housekeeping never came once we were in the room. We were there two nights. I am sure they were very busy and completely booked. Perhaps they need more housekeeping staff. The...

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Thank suzannes278
San Antonio, TX
Reviewed 26 April 2016

Stayed here while attending HealthFest 2016. Good location, comfortable, clean room, friendly staff. They provided some extra items on the breakfast bar for those attending HealthFest, which was greatly appreciated. It was a good choice for us, for the weekend.

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Thank tallred727
Elizabethtown, Kentucky
Reviewed 15 April 2016

This hotel was very clean and price the price was fair. The down side was the pool wasn't working and the breakfast was a joke. I normally stay at Holiday Inn express and I had this time. The staff was friendly.

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Helpful?
Thank Barry C
FFIS-Marshall, General Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for taking the time to provide us feedback. I am happy to hear you felt the property was clean and was priced fairly. I do apologize for the pool being out of service that day. I am happy to report it is back up and running. I will pass along your comments to our staff regarding the friendly...

San Antonio, Texas
Reviewed 14 April 2016

We stayed during HealthFest, and truly appreciated the support the hotel showed to event guests. This hotel was everything expected of this type of hotel at this price point, and actually slightly nicer than comparable, same-brand stays. They won me over with almond and soy milks and fresh fruit for breakfast! (I think this was only for HealthFest, but maybe...

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Helpful?
Thank PlantPowered
FFIS-Marshall, General Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you for visiting the Marshall Area and the Fairfield for Healthfest. Yes, we did make special accommodations to meet your needs during the event. We purchased soy milk , almond milk, vegan bread and nuts and fruits. We tried to ensure your experience with us was outstanding. We look forward to seeing you again next year. Becky Rutherford General...

Reviewed 1 April 2016

On par with many Fairfields, we felt this facility could do a little better. Kudos must be given for a very nice suite layout that works well. On the downside, there was a lot of road noise in the room we were given. As well, the room heater was in questionable working order and rather noisey. Additionally, there were wine(?)...

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Helpful?
Thank Carol55Travels
FFIS-Marshall, General Manager at Fairfield Inn & Suites Marshall, responded to this review

We truly appreciate your business and your trust in us. I am very happy to hear that our staff was able to upgrade you during your stay. We look forward to welcoming you back to the hotel in the near future. Becky Rutherford General Manager 903-938-7666

Fort Worth, Texas
Reviewed 20 March 2016

The Executive King Suite is Outstanding! I am a Marriott Gold Elite Member but this is the first time I got an upgrade to the type of room and it is VERY COOL! Not sure how much more $$ for a straight purchase with out upgrade but it would be worth looking at! The upgraded WiFi speed was just OK.........

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Thank Reford B
FFIS-Marshall, General Manager at Fairfield Inn & Suites Marshall, responded to this review

We truly appreciate your business and your trust in us. I am very happy to hear that our staff was able to upgrade you during your stay. We look forward to welcoming you back to the hotel in the near future. Becky Rutherford General Manager 903-938-7666

Barcelona, Spain
Reviewed 13 February 2016

Hotels of this type are always a bit of a crap shoot. A lot depends on the owner and operator, since the name is licensed and standards often not uniformly applied. However, this one is well-run. The lobby and rooms are in good condition and have a cheerful look. Breakfast changed slightly every day, showing at least some effort to...

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Helpful?
Thank MannyG2000
FFIS-Marshall, General Manager at Fairfield Inn & Suites Marshall, responded to this review

Thank you Manny! I am very happy to hear that our staff was able to take care of you during your stay. We will pass on the comments to our team... especially the front desk and breakfast. We look forward to welcoming you back to the hotel in the near future. Becky Rutherford General Manager 903-938-7666

Reviewed 8 February 2016

The Hotel is the best in town, close to a 24 h restaurent. The hotel staff are very friendly. Breakfast is included, with a business center. close to high way. the hotel are very clean and quiet. nothing to complaint. i stayed here many times.

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Helpful?
Thank Xiaohua H
FFIS-Marshall, General Manager at Fairfield Inn & Suites Marshall, responded to this review

We truly appreciate your business and your trust in us especially as a frequent guest. We look forward to welcoming you back to the hotel in the near future. Becky Rutherford General Manager 903-938-7666

Austin, Texas
Reviewed 2 January 2016 via mobile

Hotel overall excellent. Great bargain on points, especially when hotel offering night for 6000 points. Bed's are very comfortable, rooms nice and clean. Staff excellent. We woke up late so can't speak on breakfast. Two reasons for one star reduction on rating: (1) temperature control buttons in room wall thermostat are removed, presumably to keep people from adjusting them. This...

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Helpful?
Thank AustinTexn
FFIS-Marshall, General Manager at Fairfield Inn & Suites Marshall, responded to this review

We truly appreciate your business and your trust in us. I am very happy to hear your overall feedback was excellent. We have noted your two concerns and will pass them on. We look forward to welcoming you back to the hotel in the near future. Becky Rutherford General Manager 903-938-7666

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
Official Description (provided by the hotel)
Fairfield-Inn & Suites Marshall offers three-star accommodations perfectly suited for business and leisure-travelers. Spread among three-floors, Fairfield-Inn & Suites Marshall's accommodations range from king and queen deluxe-guest rooms to spacious executive and Jacuzzi suites. All rooms are beautifully-decorated in warm tones accented with vibrant touches. Fairfield-Inn & Suites Marshall accommodations are also furnished with plush-beds, feather and foam pillows, a flat screen TV, complimentary toiletries, wired and wireless Internet access and a microwave and refrigerator. ... more   less 

Additional Information about Fairfield Inn & Suites Marshall

Address: 105 West Interstate 20, Marshall, TX 75672
Region: United States > Texas > Marshall
Price Range: $138 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Marshall 2.5*
Number of rooms: 84
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Also Known As:
Fairfield Inn Marshall
Fairfield Marshall
Marshall Fairfield Inn
Hotel Style:
#1 Business Hotel in Marshall
#1 Family Hotel in Marshall
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Marshall staff and other travellers.
1 question
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MANSFIELD
7 months ago

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Questions? Get answers from Fairfield Inn & Suites Marshall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at the Hampton Inn across the street”
  • This is what they call a
 of 5 bubbles 122traceep, 5 Nov 2016 | Read review
“First floor is pretty quiet.”
 of 5 bubbles 632debras, 7 Aug 2016 | Read review
“Go to Holiday Inn”
 of 5 bubbles 568barryc, 15 Apr 2016 | Read review
“228 is wheelchair accesible, would be tight though except spacious bathrm, the couch-bed is very small”
 of 5 bubbles PlantPowered, 14 Apr 2016 | Read review
“Ask for one away from the road noise.”
 of 5 bubbles Carol55Travels, 1 Apr 2016 | Read review
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