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Residence Inn McAllen

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Residence Inn McAllen
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60 Reviews from our TripAdvisor Community

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Showing 52: English reviews
New York City, New York
Reviewed 3 weeks ago via mobile

Very nice hotel. Same parking lot to a grocery store and Olive Garden. Friendly staff about 12 minutes to the airport. Same to convention center. Good breakfast and friendly staff. Hotel had a recent remodel so all very newly updated.

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Helpful?
Thank Lou C
Monica L, General Manager at Residence Inn McAllen, responded to this review

Dear Guest, Thank you for staying at the Residence Inn by Marriott McAllen. We love to hear feedback from our guests and we are exited to know you enjoyed your stay in our fully renovated hotel. We hope your travels bring you back to McAllen. Have a wonderful day!

Conroe
Reviewed 30 October 2016 via mobile

Stayed 4 nights while birding in the valley. Having free breakfasts and a kitchenette helped to keep the costs down and helped us eat healthier. Bed was comfortable, room was spacious, couch was good and the separated sink from toilet and shower perfect. Reason for the 4 star was due solely from the cleaning crew. At other Residence Inns the...

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Helpful?
Thank Maryann D
Monica L, General Manager at Residence Inn McAllen, responded to this review

Dear Guest, Thank you for taking the time to provide feedback on your recent experience. We always strive to provide a great customer experience, and I'm sorry to hear we fell short for your stay. I will speak to the appropriate department to isolate the issue you mentioned to provide a 5 star experience in the future. We hope your...

Hillsboro, United States
Reviewed 27 September 2016 via mobile

Happy hour, dinner and breakfast all included. The rooms are large with a living room and kitchen. The hotel is great for long stay and allows you to unwind and make this place home. There is a full gym and outdoor pool area if you need to get a workout in, or a place to let the kids play.

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Helpful?
Thank Allan K
Monica L, General Manager at Residence Inn McAllen, responded to this review

Good Morning, Thank you for taking some of your time to give us feedback on your recent stay. We appreciate your good comments we always strive for excellence and when you visit McAllen on your next trip please allow us to give you a five star experience. Thank you again and have a wonderful day!

Seattle
Reviewed 23 September 2016

I spent two nights in McAllen for business and my Residence Inn was experience was very satisfying. The property is in great shape and very clean. Every person on the staff was friendly and helpful. Could not have been happier with my stay. I did notice that their hot tub is closed until further notice but the pool and workout...

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Helpful?
Thank swegs
Monica L, General Manager at Residence Inn McAllen, responded to this review

Dear Guest, Thank you for staying at the Residence Inn by Marriott McAllen. I am really glad to hear you had a great experience during your stay. My staff has been working very hard on providing excellent service and I am glad to hear their work is paying off. We have taken care of the hot tub and it is...

Reviewed 16 May 2016 via mobile

I stayed for over a week at this hotel on the 3rd floor, hotel is complete remodeled, very nice, new and clean! Friendly staff! Breakfast and happy hour was very good! Great location, very convinient is the supermarket in front of the hotel. I will definitely consider this hotel for my next trip in this area.

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Helpful?
Thank Juan Carlos M
Monica L, General Manager at Residence Inn McAllen, responded to this review

Good Afternoon Juan Carlos, Thank you for taking your time to give us a review, I am glad to hear you enjoyed your stay with us. We always strive to give our best customer service and product available to all our guests. And I am glad we meet your expectations. I will make sure to pass along your feedback with...

Jacksonville, North Carolina
Reviewed 24 April 2016

Room is nice, hotel overall is good, but the WiFi speed is incredibly slow. .5 Mbps slow. I honestly didn't know WiFi still runs that slow. I assume there is an external throttle placed on bandwidth per room. I would suggest that the bandwidth cap be increased to at least 1 Mbps.

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Helpful?
Thank txkeeper21
Monica L, General Manager at Residence Inn McAllen, responded to this review

Dear guest thank you for taking the time to write a review for us. I am sorry to hear you encountered some internet issues during your stay. I am glad to inform you that I do have some technicians working at this moment in an upgrade for the internet service. We will have a faster internet that will be complimentary...

Reviewed 15 March 2016 via mobile

3rd floor remodeled, very nice, new and clean! Friendly staff! Kids enjoyed the pool! Happy hour was good! Great location. Basketball and volleyball court was enjoyable, freat to have another option besides the pool.

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Helpful?
Thank Miranda S
Hudson, Wisconsin
Reviewed 26 February 2016

This property is getting a much needed facelift ... I always ask to be on higher floors when possible and this visit I was on the first floor next to the outdoor pool - also known as the smoking area - people were outside of my window most of the night and then again early the next morning. I expect...

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Helpful?
Thank Lynda M
Monica L, General Manager at Residence Inn McAllen, responded to this review

Dear Guest, Thank you for taking your time to give us a review on your most recent visit here at the Residence Inn by Marriott McAllen. I sorry to hear your request was not completed, we always try to make sure our guest room assignment is honored and I'm sorry to hear we were not able to do this in...

Hershey, Pennsylvania
Reviewed 23 February 2016 via mobile

I stay at Marriott properties nearly every week. I can honestly say this is by far the worst Marriott Property that I have ever stayed. The room are old and dated, the room I was checked in to reeked of smoke. I had to argue with the front desk to get a different room. The furniture in the rooms are...

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Helpful?
Thank Scott B
Monica L, General Manager at Residence Inn McAllen, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at the Residence Inn McAllen. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes requires...

Maine
Reviewed 2 February 2016

Our room the first two nights looked okay other than being a bit outdated but had a musty smell to them. We traveled and came back for our last two nights only to find they upgraded us. We reserved a king room and they put us in two doubles. I'm not sure how they consider that an upgrade! We told...

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Helpful?
Thank LvsMaui
Monica L, General Manager at Residence Inn McAllen, responded to this review

Dear Guest, Thank you for taking your time to write a review for us. We always strive to give our guest the best customer service available and I am sorry to hear this was not your case. I have spoken to my Front Office Manager on this matter and I have been informed credit has been issued on our end....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Fully renovated Residence Inn McAllen is proud to be the business travelers' preferred choice for extended-stay McAllen, TX hotels. We elevate your long-term stay by combining all the comfort of home with our passion for making you feel welcome. Find our McAllen, Texas hotel only minutes from Miller International Airport (free shuttle on request) and local attractions such as Reynosa, Nuevo Progresso and the Quinta Mazatlan for bird watching. Our 78 spacious McAllen suites provide ample comfort, including separate work and living areas, furnished kitchens and a free grocery service. Our McAllen, TX hotel's other perks include free Wi-Fi, evening hospitality hours (M-W) and delicious free healthy breakfast every morning. A well-equipped fitness center helps you keep up your routine, or you can play a healthy game at the Sport Court(R). Whatever you need, trust our knowledgeable and friendly staff to be at your service 24/7. Among extended-stay hotels in McAllen, TX, Residence Inn by Marriott is the perfect home away from home. ... more   less 

Additional Information about Residence Inn McAllen

Address: 220 W Expressway 83, McAllen, TX 78501-2951
Region: United States > Texas > McAllen
Price Range: $150 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn McAllen 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Mcallen Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn McAllen staff and other travellers.
1 question
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st louis, mo
over a year ago

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Questions? Get answers from Residence Inn McAllen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here.”
 of 5 bubbles LvsMaui, 2 Feb 2016 | Read review
“Go to the Holiday Inn.”
 of 5 bubbles 161philips, 9 Sep 2014 | Read review
“Third floor has less noise”
 of 5 bubbles garyg726, 13 Sep 2013 | Read review
“avoid the rooms close to the elevator and the laundry. Can be noisy at time. there are limited safety deposit boxes so ask for one when you check in.”
 of 5 bubbles ADELEL9, 18 Apr 2013 | Read review
“There is some walking noise from the room above, so pick the top floor if you can.”
 of 5 bubbles RTiman, 28 Mar 2013 | Read review
5 of 5
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