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Residence Inn McAllen

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Traveller (22)
Room & Suite (13)
Dining (1)
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Overview
  • Excellent39%
  • Very good29%
  • Average22%
  • Poor2%
  • Terrible8%
Travellers talk about
“internet tv”(2 reviews)
“olive garden”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Residence Inn McAllen
Special Offer: Member Rates
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Reviews (74)
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65 results
Traveller rating
25
17
16
1
6
Traveller type
Time of year
LanguageEnglish
25
17
16
1
6
Show reviews that mention
All reviewsinternet tvheb grocery storeolive gardenplenty to eatparking lotfront deskbusiness triproom was spotlesshome away from homewafflesoutdoor poolworkout roomnice staywalking distancevalleyshoppingcereal
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1 - 5 of 65 reviews
Reviewed 1 week ago

The hotel was very accommodating and the interior was nicely updated. The front desk staff was super nice and always greeted us when we came in. The breakfast was perfect and the mixers were really nice as well.

Thank 993cowen
Reviewed 3 weeks ago

Property was very clean & personnel very friendly. Our only minor detail was that the Netflex kept buffering continuously and then it would go up to 25% and stop again. This as around 11 - midnight, so we didn't contact the front desk. Otherwise, I...More

Thank AngieV52
Response from Monica L, General Manager at Residence Inn McAllenResponded 2 weeks ago

Dear Guest, Thank you for staying at the Residence Inn McAllen and providing your feedback. I will make sure the Netflix situation gets addressed to prevent this from happening to other guests in the future. Hope to have you stay at our property soon. Have...More

Reviewed 3 weeks ago

Loved loved our stay at this hotel! I will highly recommend it to our family and friends. Rooms are very clean and was impressed with how the restroom was clean as well. Staff was great and helpful. Thank you.

Thank marisol537
Response from Monica L, General Manager at Residence Inn McAllenResponded 3 weeks ago

Thank you for the feedback. I am glad to hear you enjoyed your stay at our property. I will make sure to pass along your message to staff. Have a wonderful day!

Reviewed May 18, 2018

Hotel desk staff were friendly and helpful. Room was clean and had all of the kitchen essentials.There was a TV in living room as well as a TV in the separate bedroom. Desk for working, plenty of plugs, lighting and seating. Workout room and outdoor...More

Thank BkGrlAtx
Response from Monica L, Manager at Residence Inn McAllenResponded 3 weeks ago

Thank you for your feedback. We always strive to provide great customer service and I am glad to hear the room was up to your expectations. We hope your travels bring you back to McAllen for another visit. Have a wonderful day!

Reviewed March 22, 2018 via mobile

I arrived to the hotel around 8 pm. With my two children (2 and 1 yold), my wife and my mother in law. I had a reservation for three rooms. Once i tried to check inn, Abraham (the worst customer service agent ever) told me...More

1  Thank carlossotoh
Response from Christopher S, General Manager at Residence Inn McAllenResponded March 23, 2018

We apologize for the situation you experienced at our hotel. We are working hard to find the error that occurred with our system malfunction in order to prevent this from happening again. Our General Manager will be in contact with you over the matter if...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Breakfast included
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Details
Price range
US$91 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$91 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (22)
Room & Suite (13)
Dining (1)
Questions & Answers
Ask a question
funtosee
August 25, 2014|
AnswerShow all 2 answers
Response from Mona R | Property representative |
Yes we do. We have two coin operated washers and four coin operated dryers. As well as a vending machine for soap, bleach and dryer sheets.
0
Votes
Room Tips
"Maybe a light blanket or throw."
Read review
"Big room, with living room and Kitchen."
Read review
"Don't stay here."
Read review
"Third floor has less noise"
Read review
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