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Hilton Garden Inn McAllen Airport

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Traveller (24)
Room & Suite (51)
Dining (11)
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Rooms
Dec. 23Dec. 24
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1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent49%
  • Very good29%
  • Average14%
  • Poor4%
  • Terrible4%
Certificate of Excellence
Located in the Rio Grande Valley, the Hilton Garden Inn McAllen Airport hotel is just one mile from McAllen Airport (MFE) and minutes from the Foreign Trade Zone. Take advantage of our thoughtful range of amenities. Plunge into the outdoor swimming pool and relax in the whirlpool. Work out in the fitness center, or borrow a Stay Fit Kit(R) to keep fit in the privacy of your own room. Enjoy a cooked-to-order breakfast at the hotel's restaurant, the Great American Grill(R), or keep up with work in the 24-hour Business Center. Plus, use the complimentary WiFi that is available in each room. The hotel's two meeting rooms provide ample space for up to 100 guests and can be adapted to suit a range of seating styles.
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Property amenities
Pool
Free Parking
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Wheelchair Access
Airport Transportation
Public Wifi
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Mid-range
Family
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Breakfast Included
Hotel deals
Location
Full view
71Somewhat walkable
Grade: 71 out of 100
71Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
Reviews(286)
Traveller rating
  • 187
  • 108
  • 51
  • 14
  • 14
Traveller type
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Matthew R
10
Reviewed 3 weeks ago
It was a good hotel in a good location. Nothing great but nothing to complain about. Checking in was easy, and the staff was very helpful and nice. The fitness center was above average for a hotel fitness center so that was good.
Review collected in partnership with Hilton Garden Inn
Thank Matthew R
Response from 00gc, General Manager at Hilton Garden Inn McAllen Airport
Responded 3 weeks ago
Matthew, thank you for reviewing the Hilton Garden Inn McAllen Airport. We are glad you had a great stay and that you were impressed with our affordable prices. We appreciate your nice comments about our staff and look forward to your next visit. Sincerely, Jaime Estrada General Manager
raulsaldana50
10
Reviewed Oct. 6, 2018
Very cheerful, professional, staff that was willing to help and remembered my face throughout my stay. They corrected an issue immediately. I had over all a very pleasant stay and would recommend this location. One drawback was the fact that breakfast was not complimentary. It was about on par with other hotels that offer complimentary breakfast. If I knew I would have to pay for it would not have eaten there.
Review collected in partnership with Hilton Garden Inn
Thank raulsaldana50
Response from 00gc, General Manager at Hilton Garden Inn McAllen Airport
Responded Oct. 7, 2018
Dear Raulsaldana50, We appreciate you taking the time to write a review about your visit to Hilton Garden Inn McAllen Airport. It is a pleasure to know how much you enjoyed our hotel and that our staff made your stay special! We are, however, sorry for any confusion regarding our breakfast. We appreciate your patronage and hope to have a chance to serve you again in the future. Sincerely, Jaime Estrada General Manager
Debbie T
10
Reviewed Sep. 25, 2018
I would have given 5 stars for cleanliness, comfort and friendliness of staff, but handicapped access was terrible, both in the room and in common areas. For this reason, I would not stay here again. Be aware that there is a very busy 24 hour restaurant sharing the same parking lot with the hotel, and people are moving through the parking lot at all hours. We arrived at 1 am and there was a lot of activity, we had to park a little further away than we were comfortable with. Lock your vehicle and don’t leave valuables in plain sight.
Review collected in partnership with Hilton Garden Inn
Thank Debbie T
Response from 00gc, General Manager at Hilton Garden Inn McAllen Airport
Responded Sep. 26, 2018
Dear Debbie, We appreciate you choosing us and for taking the time to leave your comments. We were glad to hear about the enjoyable aspects of your visit with us; however, we apologize for the difficulties you experienced with handicap accessibility and parking. Your feedback will be shared with our team so that we can make the necessary adjustments. We appreciate your comments and hope to have another opportunity to welcome you back soon. Sincerely, Jaime Estrada General Manager
James S
Albany, New York
4511
Reviewed Sep. 23, 2018via mobile
Out of the Hilton brands in this area this one was the only one that had availability. Now I know why.
Room was as bland as can be
Cricket INSIDE the a/c unit even though it was second floor room.
Front desk was not overly efficient as I waited 10 minutes for someone at the front desk to get a local church schedule ( didn’t have one).
Tiny bugs on ceiling
Bar/restaurant that shares the parking lot was loud all night.

Just not up to Hilton standards. Breakfast was good and the service was fine at the restaurant. But overall disappointing stay. Had to check out early because they just didn’t get it together.
Thank James S
Response from 00gc, General Manager at Hilton Garden Inn McAllen Airport
Responded Sep. 24, 2018
Dear James, Thank you for being our guest and for letting us know about your stay. Please accept our apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We are terribly sorry for the service issues you experienced and for the disruptions caused by the noise outside. We will be reviewing and altering our guidelines to provide a more wonderful experience for every guest entering our doors. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Jaime Estrada General Manager
cejka2018
New Braunfels, Texas
10
Reviewed Sep. 9, 2018
I am a diamond member and use a lot of Hilon's and a lot of Hilton Gardens. The McAllen Hilton Gardens is by far superior to all others. The entire staff is excellent and you will look for a reason to go back!
Review collected in partnership with Hilton Garden Inn
Thank cejka2018
Response from 00gc, General Manager at Hilton Garden Inn McAllen Airport
Responded Sep. 9, 2018
Thank you for being a valued Hilton HHonors member. We are thankful for our loyal guests, and we appreciate your generous comments. It was our pleasure accommodating you on this trip, and we hope you will revisit Hilton Garden Inn McAllen Airport soon. Sincerely, Jaime Estrada General Manager
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Questions & Answers
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TTLSH
December 13, 2015|
Answer
Response from cds72 | Reviewed this property |
Not sure when they are starting, but it could use it. It's still in great shape, the rooms need it most as to keep up with the competition.
0
Votes
Josue C
March 22, 2015|
Answer
Response from Mack M | Reviewed this property |
The room I had had a couch that let out in a bed. I think my room was a double queen suite.
0
Votes
Javier G
October 31, 2014|
AnswerShow all 2 answers
Response from Douglas L | Reviewed this property |
I often have packages shipped to my hotels prior to my arrival. I try to time them so that they arrive no more than two days early and always include, on the address, Hold for guest (insert your name) arriving on (insert... More
0
Votes
Room Tips
"Beware of the parking lot, its not so safe. Don't anything in the car!!"
ljaidar
May 6, 2017
Read review
"get the rooms with lower number to the rear of the hotel away from freeway - I heard nothing"
Tanline691
Mar. 18, 2017
Read review
"I always ask for last floor."
Border45
Dec. 4, 2015
Read review
"Ask for a king size bedroom."
811willz
Nov. 14, 2015
Read review
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PRICE RANGE
US$87 - US$126 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn mcallen hotel mcallenhilton mcallen
LOCATION
United StatesTexasMcAllen
NUMBER OF ROOMS
104
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