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Hilton Garden Inn McAllen Airport

Traveller (24)
Room & Suite (51)
Dining (11)
Hotel website
617 W Expressway 83, McAllen, TX 78503-2931 See on map
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
3 Star accommodation
Additional information
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Offers from Hilton Garden Inn McAllen Airport
Special Offer: Double Points, Every Stay
Hotel deals
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Oct. 28Oct. 29
1 room, 2 adults, 0 children
Standard Room
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Reviews (373)
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All reviews typical hgi front desk red lobster refrigerator and microwave room was clean future trips staff was very friendly nice hotel an upgrade great place to stay omelet business jaime mattress shopping gym proximity
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1 - 5 of 285 reviews
Reviewed 2 weeks ago

Very cheerful, professional, staff that was willing to help and remembered my face throughout my stay. They corrected an issue immediately. I had over all a very pleasant stay and would recommend this location. One drawback was the fact that breakfast was not complimentary. It...More

Review collected in partnership with Hilton Garden Inn
Thank raulsaldana50
Response from 00gc, General Manager at Hilton Garden Inn McAllen AirportResponded 1 week ago

Dear Raulsaldana50, We appreciate you taking the time to write a review about your visit to Hilton Garden Inn McAllen Airport. It is a pleasure to know how much you enjoyed our hotel and that our staff made your stay special! We are, however, sorry...More

Hotel's Favourite
Reviewed August 20, 2018

Very accommodating and friendly staff! Rolando at the front desk was always helpful, even if it was just a pleasant "welcome back." Rooms were well-maintained, area was safe, and many restaurants in walking distance. They also provided a complimentary local shuttle which was easy to...More

Review collected in partnership with Hilton Garden Inn
Thank Famof4fromNC
Response from Jaime E, General Manager at Hilton Garden Inn McAllen AirportResponded September 5, 2018

Dear Guest, Our goal is 100% guest satifaction and are truly thankful to have server you and that your stay was very accommodating and that every staff you encountered was friendly and helpful. We look forward to serving you again.

Reviewed 3 weeks ago

I would have given 5 stars for cleanliness, comfort and friendliness of staff, but handicapped access was terrible, both in the room and in common areas. For this reason, I would not stay here again. Be aware that there is a very busy 24 hour...More

Review collected in partnership with Hilton Garden Inn
Thank Debbie T
Response from 00gc, General Manager at Hilton Garden Inn McAllen AirportResponded 3 weeks ago

Dear Debbie, We appreciate you choosing us and for taking the time to leave your comments. We were glad to hear about the enjoyable aspects of your visit with us; however, we apologize for the difficulties you experienced with handicap accessibility and parking. Your feedback...More

Reviewed 3 weeks ago via mobile

Out of the Hilton brands in this area this one was the only one that had availability. Now I know why. Room was as bland as can be Cricket INSIDE the a/c unit even though it was second floor room. Front desk was not overly...More

Thank James S
Response from 00gc, General Manager at Hilton Garden Inn McAllen AirportResponded 3 weeks ago

Dear James, Thank you for being our guest and for letting us know about your stay. Please accept our apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We are terribly sorry...More

Reviewed September 9, 2018

I am a diamond member and use a lot of Hilon's and a lot of Hilton Gardens. The McAllen Hilton Gardens is by far superior to all others. The entire staff is excellent and you will look for a reason to go back!More

Review collected in partnership with Hilton Garden Inn
Thank cejka2018
Response from 00gc, General Manager at Hilton Garden Inn McAllen AirportResponded September 9, 2018

Thank you for being a valued Hilton HHonors member. We are thankful for our loyal guests, and we appreciate your generous comments. It was our pleasure accommodating you on this trip, and we hope you will revisit Hilton Garden Inn McAllen Airport soon. Sincerely, Jaime...More

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Awards & Recognition
Certificate of Excellence
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Price range
US$81 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in McAllen
#6 Business Hotel in McAllen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Price range
US$81 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in McAllen
#6 Business Hotel in McAllen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Traveller (24)
Room & Suite (51)
Dining (11)
Pool & Beach (4)
Business Centre & Event Rooms (8)
Family and Play Areas (2)
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Questions & Answers
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December 13, 2015|
Response from cds72 | Reviewed this property |
Not sure when they are starting, but it could use it. It's still in great shape, the rooms need it most as to keep up with the competition.
Josue C
March 22, 2015|
Response from Mack M | Reviewed this property |
The room I had had a couch that let out in a bed. I think my room was a double queen suite.
Javier G
October 31, 2014|
AnswerShow all 2 answers
Response from Douglas L | Reviewed this property |
I often have packages shipped to my hotels prior to my arrival. I try to time them so that they arrive no more than two days early and always include, on the address, Hold for guest (insert your name) arriving on (insert... More
Room Tips
"Beware of the parking lot, its not so safe. Don't anything in the car!!"
May 6, 2017
Read review
"get the rooms with lower number to the rear of the hotel away from freeway - I heard nothing"
Mar. 18, 2017
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"I always ask for last floor."
Dec. 4, 2015
Read review
"Ask for a king size bedroom."
Nov. 14, 2015
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