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Hilton Garden Inn McAllen Airport

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Traveller (24)
Room & Suite (32)
Dining (7)
Overview
  • Excellent52%
  • Very good29%
  • Average13%
  • Poor3%
  • Terrible3%
Travellers talk about
“typical hgi”(3 reviews)
“red lobster”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn McAllen Airport
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn McAllen Airport
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (362)
Filter reviews
275 results
Traveller rating
133
82
40
12
8
Traveller type
Time of year
LanguageEnglish
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133
82
40
12
8
Show reviews that mention
All reviewstypical hgimexican restaurantred lobsterfront deskrefrigerator and microwaveroom was cleanbreakfast selectionbusiness triphotel staffconvenient locationstaff was very friendlyan upgradewell taken carenice hotelgreat place to staystay there againomelet
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1 - 5 of 275 reviews
Reviewed 3 weeks ago

The staff was very friendly and the rooms and common areas were very clean. The hotel is close to several dining options which is a good thing because unlike most Hilton Garden Inn properties they do not serve dinner.

Review collected in partnership with Hilton Garden Inn
Thank grizz117
Hotel's Favourite
Reviewed April 26, 2018 via mobile

This hotel is the best hotel I have stayed in ever. The staff makes you feel right at home as soon as you walk in the door. Rolando, Jaime, Kayla, they are all the epitome of customer service. If you need something all you have...More

Thank Marcelo G
Response from Jaime E, General Manager at Hilton Garden Inn McAllen AirportResponded May 30, 2018

Dera Guest, We thank you for the rating and comment as our goal is to provide the best service to all our guest so they may continue to return each time they are in McAllen. We look forward to serving you again.

Reviewed 4 weeks ago

The Hilton Garden Inn in McAllen has the best accommodations and staff. Great location! Walking distance to restaurants & mall. Easy access to expressway. You will have a great experience! Highly recommend it!

Review collected in partnership with Hilton Garden Inn
Thank alicia801
Response from Jaime E, General Manager at Hilton Garden Inn McAllen AirportResponded 3 weeks ago

Dear Guest, Weare truly thankful for your remommendation and loyality to Hilton, we look foward to serving you again.

Reviewed June 12, 2018

Had a very good experience except rhat I was acknowledged as a Hilton member. In other hotels, they make me feel welcomed because of my staus as a Hilton member. Besides this, everything else was great.

Review collected in partnership with Hilton Garden Inn
Thank rebecalee
Response from Jaime E, General Manager at Hilton Garden Inn McAllen AirportResponded 3 weeks ago

Dear Guest, We thank you for staying with us and your loyality to Hilton. Our goal is to provide the best srvice to all of guest so they may continue to return each and everytime.

Reviewed June 9, 2018

I think that this hotel is one of the best in the McAllen area it's very well located this stuff is very welcoming to breakfast has good good andand excellent real Mexican salsa. The sales and marketing manager was very helpful and set up what...More

Review collected in partnership with Hilton Garden Inn
Thank Gerardo G
Response from Jaime E, General Manager at Hilton Garden Inn McAllen AirportResponded 3 weeks ago

Dear Guest, Thank you for your comment and for giving us opportunity to serve you as our guest are our number #1 prioriy in making sure everyone is welcome and their expeience is the best.

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$81 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in McAllen
#6 Business Hotel in McAllen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$81 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in McAllen
#6 Business Hotel in McAllen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (24)
Room & Suite (32)
Dining (7)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Questions & Answers
Ask a question
TTLSH
December 13, 2015|
Answer
Response from cds72 | Reviewed this property |
Not sure when they are starting, but it could use it. It's still in great shape, the rooms need it most as to keep up with the competition.
0
Votes
Josue C
March 22, 2015|
Answer
Response from Mack M | Reviewed this property |
The room I had had a couch that let out in a bed. I think my room was a double queen suite.
0
Votes
Javier G
October 31, 2014|
AnswerShow all 2 answers
Response from HoosierTravelers08 | Reviewed this property |
I often have packages shipped to my hotels prior to my arrival. I try to time them so that they arrive no more than two days early and always include, on the address, Hold for guest (insert your name) arriving on (insert... More
0
Votes
Room Tips
"Beware of the parking lot, its not so safe. Don't anything in the car!!"
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"get the rooms with lower number to the rear of the hotel away from freeway - I heard nothing"
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"I always ask for last floor."
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"Ask for a king size bedroom."
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