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Hilton Garden Inn McAllen Airport

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Traveller (24)
Room & Suite (51)
Dining (11)
Overview
  • Excellent52%
  • Very good29%
  • Average13%
  • Poor3%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3 Star accommodation
All hotel details
Additional information
Offers from Hilton Garden Inn McAllen Airport
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn McAllen Airport
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Sep. 4Sep. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (366)
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279 results
Traveller rating
137
82
40
12
8
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LanguageEnglish
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137
82
40
12
8
Show reviews that mention
All reviewstypical hgired lobsterrefrigerator and microwavestaff was very friendlyconvenient locationgreat place to staynice hotelan upgradeomeletthe hotel staffbusinessjaimemattressshoppinggymproximityfi
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1 - 5 of 279 reviews
Reviewed today

I had reservations at another hotel, but they were full. They accommodated me by finding a room for my long-term stay at the Hilton Garden Inn. The room was clean, quiet, and very comfortable. Staff accommodated all requests with excellent service and a smile. They...More

Review collected in partnership with Hilton Garden Inn
Thank hmarr
Hotel's Favourite
Reviewed April 26, 2018 via mobile

This hotel is the best hotel I have stayed in ever. The staff makes you feel right at home as soon as you walk in the door. Rolando, Jaime, Kayla, they are all the epitome of customer service. If you need something all you have...More

Thank Marcelo G
Response from Jaime E, General Manager at Hilton Garden Inn McAllen AirportResponded May 30, 2018

Dera Guest, We thank you for the rating and comment as our goal is to provide the best service to all our guest so they may continue to return each time they are in McAllen. We look forward to serving you again.

Reviewed yesterday

Very accommodating and friendly staff! Rolando at the front desk was always helpful, even if it was just a pleasant "welcome back." Rooms were well-maintained, area was safe, and many restaurants in walking distance. They also provided a complimentary local shuttle which was easy to...More

Review collected in partnership with Hilton Garden Inn
Thank Famof4fromNC
Reviewed 2 days ago via mobile

Ive never been treated better. Great staff, clean hotel, nice pool, good price. If i go back to Mcallen, I will stay at HGI. I wish i remembered thw names of the front desk personnel. They were main reason I will come back.

Thank DaveRodriguez228
Reviewed 1 week ago

The hotel staff members were responsive and accommodating, and service at the front desk was especially courteous and friendly. The fitness facility and pool were well maintained—really enjoyed evening swims and the hot tub! Having only one washer for the entire hotel made it difficult...More

Review collected in partnership with Hilton Garden Inn
Thank Terri S
Response from Jaime E, General Manager at Hilton Garden Inn McAllen AirportResponded 6 days ago

Dear Guest, Thanks for giving us the opportunity to server you and sincerely apologize for being limited on the washer. Our goal is 100% guest saatifaction and great appricate ypour feedback and hope to see you soon.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$80 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in McAllen
#6 Business Hotel in McAllen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$80 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in McAllen
#6 Business Hotel in McAllen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (24)
Room & Suite (51)
Dining (11)
Pool & Beach (4)
Business Centre & Event Rooms (8)
Family and Play Areas (2)
Questions & Answers
Ask a question
TTLSH
December 13, 2015|
Answer
Response from cds72 | Reviewed this property |
Not sure when they are starting, but it could use it. It's still in great shape, the rooms need it most as to keep up with the competition.
0
Votes
Josue C
March 22, 2015|
Answer
Response from Mack M | Reviewed this property |
The room I had had a couch that let out in a bed. I think my room was a double queen suite.
0
Votes
Javier G
October 31, 2014|
AnswerShow all 2 answers
Response from HoosierTravelers08 | Reviewed this property |
I often have packages shipped to my hotels prior to my arrival. I try to time them so that they arrive no more than two days early and always include, on the address, Hold for guest (insert your name) arriving on (insert... More
0
Votes
Room Tips
"Beware of the parking lot, its not so safe. Don't anything in the car!!"
Read review
"get the rooms with lower number to the rear of the hotel away from freeway - I heard nothing"
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"I always ask for last floor."
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"Ask for a king size bedroom."
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